I can't find by CD or did I download it?  I want to start over because nothing is working right, picture are doubled.

I can't find my CD or did I download it?  Nothing is working right, I want to delete the Elements 13 and start over or use my old version.  My pictures in organizer aren't adding new pictures, nothing makes any sense.  I put in the files,  but all the files have the same pictures and I know I put in different files for different pictures.   I don't know what I'm doing but I could use the old Photoshop just  fine.  !@

Hi,
Uninstalling and re-installing elements will not touch your catalog or your photos so at this stage I do not believe that you need to do it. You would need the serial number - do you have that?
When you are looking at the screen with Media, People, Places and Events in the heading, that is the organizer so you have found the organizer. The People, Places and Events tabs will probably be blank until you take action to update them.
From your other comments, I am assuming that you have converted your old Photoshop Elements 5 catalog to the new format. Note that the thumbnails will have to be regenerated so may appear as hour glasses for a while.
Now, with Albums selected on the left and Media selected in the middle, is there any button at the top saying All Media - if so click on it. That should be showing all of your photos that have been imported into the catalog. Do they all appear?
Here is an example of the Album list
Only ones with the album icon (see 2002 08 18 in example) are actually albums, the others are album categories. Only if you click on names with the icon will the display of images change. The album category can be opened or closed by clicking on the small triangle to the left of the name.
Does that help so far? I can cover Folder view later but want to make sure that your system is acting correctly.
Brian

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