I can´t install  adobe creative cloud,What does to do?

No consigo instalar adobe creative cloud, que puedo hacer?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Can I install Adobe Creative Cloud in more than one computer with the individual plan?

    I don´t have clear about the diference between individual plan an teams. My questions are:
    Can I install Adobe Creative Cloud in more than one computer with the individual plan?
    The team plan means that I have to pay for US$70 for each computer that i want to install the creative cloud even if I am the only user?

    Hi heymarusia,
    Yes, you can install and activate Creative Cloud desktop applications on two computers, regardless of operating system, for the individual associated with the Creative Cloud membership. See the product license agreements page for more information.
    Regards,

  • How can I install Adobe Creative Cloud successfully on Mac?

    I already subscribed to the Adobe Creative Cloud. I'm using a Mac Pro (Version 10.6.8, 4GB, 2.8 Ghz).
    However it seems imposible for me right now to complete the installation of the whole Adobe Creative Cloud. I started downloading Illustrator and it gave me so many errors that I looked for information in the Forrums, and the only decent answer that I saw was installing it as a Trial from Adobe's web page.
    I already tried that, even installing the whole from CS6 Master Collection from the Web, and it only install 5 of the 15 programs. I unistalled it and deleted all Adobe folders everytime it finished the installation, so I could try again.
    I really appreciate any help with this. Otherwise I have to cancel my subscription.
    Some of the errors that I get are:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 45 error(s), 10 warning(s)
    WARNING: DW066: OS requirements not met for {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {5D76C825-9827-4D93-813E-6C3754D504B1} Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack 6.0.0.0
    WARNING: DW066: OS requirements not met for {30FD541D-3C9D-41C4-B240-A994EE4E0231} Adobe Audition 5.0.0.0
    WARNING: DW066: OS requirements not met for {A7A95754-A63E-4052-8945-BBDC27009E7E} Adobe Audition_AdobeAudition5en_USLanguagePack 5.0.0.0
    WARNING: DW066: OS requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0
    WARNING: DW066: OS requirements not met for {D3E89C12-49DE-4A2C-9D24-1A8D704679D5} Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack 11.0.0.0
    WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
    WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
    ----------- Payload: {03740852-60C2-4B1A-A3DA-1EDB082C6401} Adobe Linguistics CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdiruNmvcVsi/Assets2/Linguistics/Providers/Proximity/11.00/NC-L3S4PNTX/ brzORTH40.hsp" to "/Library/Application Support/Adobe/Linguistics/6.0/Providers/Proximity/11.00/NC-L3S4PNTX/brzORTH40.hsp" (Seq 429)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 429)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ----------- Payload: {041FACCA-8EF3-42B0-AE11-24DBEE98624B} Adobe Player for Embedding 3.201 3.201.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirOfx9n4rf/Assets1/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" to "/Library/Application Support/Adobe/APE/3.201/adbeapecore.framework/Versions/A/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR" Error 0(Seq 14)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 14)
    ----------- Payload: {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirUMyvZ2RI/Assets2/en_US/en_US.am" to "/Library/Application Support/Adobe/SpeechAnalysisModels/CS6/en_US/en_US.am" (Seq 1)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1)
    ----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro  10.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ----------- Payload: {3D46121C-A0E6-4259-B7E0-5127C218A096} Adobe SpeedGrade CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirWWoGQ8vx/Assets1/universal/App/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" to "/Applications/Adobe SpeedGrade CS6/Adobe SpeedGrade CS6.app/Contents/MacOS/bin/cmt7.irf" (Seq 461)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 461)
    ----------- Payload: {39C9FB9C-7A84-11E1-B574-D095DF20721F} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12-mul/OEM(Seq 3600)
    ----------- Payload: {76A4887E-7A85-11E1-88DE-92A96E70B8CF} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at /Volumes/CS6 MstrColl/Adobe CS6 Master Collection/payloads/AdobeFireworks12en_USLanguagePack/OEM(Seq 84)
    ----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirKN1zzgFO/Assets1/universal/Professional/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" to "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/libmkl_mc.dylib" (Seq 113)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 113)
    ----------- Payload: {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirjXOhYL2e/Assets1/universal/App/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" to "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL" (Seq 586)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 586)
    ERROR: DF037: Unable to delete directory "/Users/admin/Library/Preferences"(Seq 37)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 37)
    ERROR: DF037: Unable to delete directory "/Library/Preferences"(Seq 36)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 36)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/Required"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Premiere Pro CS6"(Seq 32)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 32)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirrUegOPTK/Assets1/Application/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" to "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/PDF Format.aip/Contents/MacOS/PDFFormat" (Seq 237)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 237)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirIX6VCblG/Assets1/Application/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" to "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libwu3d.dylib" (Seq 13)
    ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 13)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Linguistics CS6: Install failed
    ERROR: DW050:  - Adobe Player for Embedding 3.201: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Adobe SpeedGrade CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe After Effects CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe SpeedGrade CS6_AdobeSpeedGrade6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Acrobat Professional: Install failed
    ERROR: DW050:  - AmericanEnglishSpeechAnalysisModels: Install failed
    ERROR: DW050:  - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
    ERROR: DW050:  - Acrobat X Pro : Install failed

    The Processor is a 2.8 GHz Intel Core 2 Duo.
    Is it the reason? What kind of computer do I need?
    Thanks

  • I have a Macbook Pro with Retina Display and I cant install adobe creative cloud, what should I do..

    I keep getting
    Error code A12E5  whenever I try to download or insteall Adobe Creative Cloud. Should I cancel my membership and learn to do my work on freeware apps?

    Hi DannimonDesigns,
    Try steps mention in given link:- http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html
    Let us know, if you require further help.
    Sarika

  • How many computers can you install adobe creative cloud on?

    I purchased the Student discounted Creative Cloud and have downloaded it on a desktop at work and a workmates laptop. Can it be downloaded a third time onto my personal laptop?

    >and a workmates laptop
    You just broke the license... YOU are allowed to have it on 2 computers, not you and someone else
    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each

  • In how many computers can i install adobe creative cloud?

    i need it in two different computers in two different countries. Is it possible for us to use only one account?

    Hi nikkenriquez,
    Please check the given forum post:- Creative Cloud - only 1 computer per time?
    Let me know if you require more information.
    Sarika

  • I have a account and when i want to install adobe creative cloud i got a error code 62 what can i do?

    i have a account and when i want to install adobe creative cloud i got a error code 62 what can i do?

    Error 62 https://forums.adobe.com/thread/1573853

  • I can not install adobe creative standards because the install icon has the symbol of the ban. What can I do?

    I can not install adobe creative standards because the install icon has the symbol of the ban. What can I do?

    Its a possibility that the product is not supported on your machine hence the BAN sign on the product icon. You can share the product name and your system configuration so that we can confirm the same.

  • I can't install the Creative Cloud Setup exe

    Hi
    I can't install the Creative Cloud Setup exe - it crashes my windows 8.1 machine. What to do?

    uninstall anything cc that's installed, clean and retry following the steps here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • I am having trouble installing Adobe Creative Cloud on my windows 7 laptop

    I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
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    -- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------  ERROR: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1316.A network error occurred while attempting to read from the file C:\Windows\Installer\AcroStan.msi  ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

    http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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  • Install Adobe Creative Cloud on 3 systems

    I use an iMac at home and an Mac Mini at work. I run my Adobe Creative Cloud subscription for Individuals on both these systems, off course not at the same time.
    I'm going to buy a MacBook Pro to be more mobile at home and want to run Adobe Creative Cloud-apps also on this system. My main work-machine will still be the iMac at home, but occasionaly I want to work on my MacBook Pro when on location. I don't like the deactivation/activation option. Can I use Adobe Creative Cloud for teams for this option?
    What would the pricing be to use Adobe Creative Cloud on 3 systems, knowing I'm going to be the only user of them?

    To have 3 activations you will need two Adobe IDs. You can have two paid Individual subscriptions or two paid Seats on a Team subscription. One of these paid Seats would also be the Administrator.
    Two paid individual subscriptoins would be less expensive, so it is up to you to decide if the benefits of the Team subscription are needed.
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  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • Error code 50 installing Adobe creative cloud

    I cannot get rid of this error message when trying to install adobe creative cloud desktop.  I was able to remove the old installation using the cleaner too, but cannot get a new installation to install.

    Hi Holly,
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    Can you install Adobe Creative Suite CS3 on a 2012 Macbook Air running Lion?

    Are you talking about adobe creative cloud? 
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  • Why i cant install adobe creative cloud - i try to download afew time's when i start the install its turns off..please help me fix that i wanna try AI

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