I can't report a problem. It states I must have the latest version of Internet Explorer, which I have Explorer 8. Seems to be some kind of glitch.
I can't report a problem with a song on iTunes recently. It states that I must have the latest version of Internet Explorer. Which I do - Explorer 8. What's the glitch?
The Report a Problem within iTunes frequently seems to have problems. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue with the song to the iTunes Store.
Regards.
Similar Messages
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I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?
Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps! -
I have the latest version of iPhoto and somehow I have lost the ability to use the Apple iPhoto templates for emailing photos. I select my photos, go to Share, go to email, and the templates used to pop up. Now the photos go directly to email. Does anyone know how I can get the templates back?
I encountered the same issue after an upgrade of iPhoto, and it was resolved by clicking on the "iPhoto" button on the menu on the top left of your screen, then "preferences", and in the very first window (General), select the very last pull-down menu "email photos using".
There, you can select various email providers, aol (if set-up), Microsoft outlook, etc... and of course, iPhoto (which should be the very first choice on the pull-down menu).
Select iPhoto, and you will immediately be able to use the templates and make cool cards when emailing your photos from iPhoto.
I hope this helps if your question has not yet been answered. -
How can I know if I have the Latest Version of LiveType?
Warning, this falls into the "I'm stupid so this is a stupid question" category.
How can I check to see if I have the latest version of LiveType?
Currently I have version 2.1
It came with my Final Cut Express -- my FCE version reads 3.5.1
I tried software update, I tried the LT and FCE menus. Any ideas?
Thanks.You have the latest version of LiveType; the information here will be updated shortly after any future updates.
(23832) -
I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
MAC OSX 10.4.11 I succumbed to the constant messages telling me that I didn't have the latest version, despite being happy with the one I had. My old version and all my bookmarks have been deleted and now my Mac says it doesn't support Firefox!!!!! How can I recuperate my old settings? in English
Firefox 4 versions and later '''do not run on a PowerPC Mac''' (like yours) and require '''at least OS X 10.5 and an Intel Mac'''.
The latest supported version for your os is '''3.6.27''' , you can download it from:
http://www.mozilla.org/en-US/firefox/all-older.html
1. Download a 3.6.27 copy of the Firefox from the above link
2. Trash the current Firefox application to do a clean (re-)install.
3. Install the new version that you have downloaded(3.6.27)
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so probably you won't lose your bookmarks or other personal data, if you don't already ''totally'' uninstall firefox(user data and settings like bookmarks, extensions, etc. located here: ~Library/Application Support/Firefox so you must uninstall it separately, to totally uninstall firefox).
see also : [https://support.mozilla.org/en-US/kb/Installing%20Firefox%20on%20Mac Installing Firefox on Mac]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem. -
Everything with firefox works ok except Grooveshark. An error message appears saying: We had problems loading flash, you might have any blocker etc etc.
I don´t have any blocker and as a matter of fact i have the latest versions for both mozilla and flash. Neither version of flash test nor reinstallation process nor checking add ons or firewall settings solved my problem.
Thanks for the attention. RegardsTo double-check your Flash permissions for the site, you can click the globe or padlock icon to the left of the address, click More Information, then click the Permissions tab. The "Activate Plugins" section would be the one to check.
I understand you have checked your add-ons, but in case there is an unexpected interaction, could you test the page in Firefox's Safe Mode just to confirm that extensions are not the problem? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
''Not all add-ons are disabled: Flash and other plugins still run''
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference? -
I have the latest version 1.1 but i can't upload
I start my iBook with version 1.0 every thing is ok but now with 1.1 when i try to upload to iBookstore i see this message:
1 package(s) were not uploaded because they had problems:
/Volumes/Photo-Video/marocco/iBook/T_MAROCCO.itmsp - Error Messages:
Apple's web service operation was not successful
Unable to authenticate the package: T_MAROCCO.itmsp
ERROR ITMS-9000: "This book was created with iBooks Author 1.0. Multitouch books for iPad must be created with iBooks Author 1.1 or later in order to be submitted to the iBookstore. Update to the latest version of iBooks Author using the Mac App Store." at Book (MZItmspBookPackage)
I have the latest version 1.1 but i can't upload with iBook ProducerSave a new version of your book using iBooks Author 1.1 and try uploading it. Be sure to use the latest version of iTunes Producer (2.5.1) as well.
-
I'm having problems with FlashPlayerPlugin and plugin-container. They keep starting up and bogging down the system. This has been a recent occurrance. I've made sure that I have the latest version. I notice the problem when I am opening some applicatio, and it freezes. If I go to Task Manager, I can see the two Adobe apps sucking up CPU cycles. If I end the processes, then the other apps continue. Today, I uninstalled FlashPlayerPluginqand plugin-container. All day since I have had no freezing of an app. What should I do to correct the problem?
Here's an explanation of what those processes are.
Inside Flash Player Protected Mode for Firefox
I'm curious about what you did to uninstall just those. -
Update to iOS 4 states "You have the latest version of iTunes"
When syncing my iTouch 2nd Gen 16GB via iTunes, the Summary page tells me to click Update to instal iOS 4, but when clicking on Update I only get a message telling me that I have the latest version of iTunes... which I know already!
However, having scanned the discussions on iSO 4, I get the impression that it is causing more problems than benefits, so it may be better to wait until the kinks are sorted, especially for the more mature status of the venerable 2nd Gen???
If not, how do I get Update to actually update to iOS 4, please?Yes, it was very early Sorry to keep you waiting.
Okay, so on your summary page, there is a button "Check for Update". If it is not visible, make sure you have the latest version of iTunes i.e *iTunes 9.2.1.5*
Go to the Apple Software Update in the Windows Start Menu or in the Macintosh Finder in 'Applications'.
Yes, there are some problems with iOS4 and 2nd Gen iPod Touch, as the processor is not fully compatible with the software and operation becomes a little slower and often, customers and owners of 2nd Gen complain that their device CAN handle the features that iOS4 offers the newer generation of iPod, but are not able to, hence why they turn to jailbreaking to enable such features. -
Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.
Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave -
Pages is telling me that I need a newer version before I can open my document. I have the latest version and I am able to open older versions. Whats up?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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