I can´t set the control panel iCloud. PC writes this: you can not connect because the server error occurred. What´s matters?
I can´t set the control panel iCloud. PC writes this: you can not connect because the server error occurred. What´s matters?
Whenever I log into icloud.com
Using what version of which browser?
iCloud.com requires Safari 6 or later, Firefox 22 or later, or Google Chrome 28 or later. Have you tried all of those?
If you have, have you tried clearing your browser cache and cookies?
For the first tine since 1989 I'm thinking about buying a PC.
You'd have exactly the same problems on an 8 year old PC too. It's a bit unreasonable to expect such an old Mac to continue to be compatible as software is constantly updated.
Saying that, I'm still able to access iCloud.com successfully in Safari v5.0.6 on a PowerPC Mac running Mac OS X 10.5.8, so the problem you're having is likely to be a browser issue, not something inherently wrong with the computer.
Since all this crap started, Mail won't download my Mac.com or me.com email.
The iCloud.com website is totally unconnected to Mail's ability to download email via IMAP. Have you checked the mail server settings are correctly setup and up-to-date?
Similar Messages
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Setting up my brand new MacBook Pro and it will not connect to the wifi network. Nothing wrong with the network which is happily working for my iPhone and iPad! Suggestions accepted for making this connection.
Fixing this is a two step process:
1) System preferences > WiFi/Airport ...
... check [√] Ask to join new networks
"Known networks will be joined automatically.
If no known networks are available, you will
be asked before joining a new network."
2) Remove unwanted networks from the list of "known" networks under
System preferences > WiFi/Airport > (Advanced) > | Airport/WiFi pane ...
Close the window and save changes. If no joy, do a restart to ensure you are playing under the new rules. -
Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.
Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari? -
You are not connected to the internet - Safari can't open the page
After wake up Mac OS X 10.6.8 from sleep, Safari 5.1.7 on Ethernet does not connect to web servers:
"You are not connected to the internet" "Safari can't open the page"
The issue disappears after restarting the Mac. Is there a way to fix it besides restarting?Some instructions for removing Community Toolbar are available in this thread: https://discussions.apple.com/message/15868085#15868085
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Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???
Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459 -
hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
why does it say itunes can not contact the ipod update server because you are not connected to the internet when i am connected to the internet? i need to update my ipod i even changed the LAN settings and it stilll doesnt work
Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
I have never been able to connect to the itunes store. It always says"itunes could not connect to the itunes store. An unknown error occurred.(306) " So what does this mean and how can I fix it?
Hello zabetnz
Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
I am trying to logon to icloud for the 1st time on my pc, everything is setup, but it comes up with 'you cant sign in because of server error'
Hi tracey,
It sounds like you are having issues with connecting to the iCloud servers, a frustrating situation to be sure. I would suggest troubleshooting using the steps in this article -
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Thanks for using Apple Support Communities.
Best,
Brett L -
My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks
This usually indicates a problem with your router or cable modem, your ISP's service or cabling outside your house. First thing I'd try is rebooting the router/cable modem (turn it off, wait 1 minute, then turn it back on).
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Hello all, new to the forums.
I've been recieving the error message "itunes could not contact the ipod software update server because you are not connected to the internet". This problem didn't occur at all for the past 2 years of using itunes.
I've already scanned through numerous websites and forums for help, but none of them worked.
This set of instructions resulted in no change to any of the problems, though iTunes lists that as the supposed solution.
# Open Internet Options from control panel.
# Click the Connections tab.
# Click the LAN Settings button.
# Select the Automatically detect settings checkbox.
Others include installing IE7, which that didn't work either.
Can anyone help?Here it is:
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
LENOVO 2537FC4
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 003DB3100363E3C0
Current user is not an administrator.
The current local date and time is 2011-06-16 17:03:57.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA NVS 3100M
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {505BB17D-FA14-4FA0-9D77-F7998FEBB435}
Description: Intel(R) Centrino(R) Advanced-N 6200 AGN
IP Address: 192.168.0.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Thu Jun 16 16:54:56 2011
Lease Expires: Fri Jun 17 16:54:56 2011
DNS Servers: 192.168.0.1
68.94.156.1
Adapter Name: {610821DE-0532-4C65-839B-B74B65859FBA}
Description: Intel(R) 82577LM Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {10983C8A-FCDA-4B2F-8A89-E1596BA6B7BA}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection: Broadband Connection
Connected: No
Online: No
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-16 15:35:33. -
Ok I’m completely lost here....
I’m running Microsoft Windows XP Home Edition Service Pack 3 (Build 2600), I updated iTunes to 11.0.2.25 and some other updates for windows last night on my laptop. I try connecting to download the iOS 6.1.2 update for my iPhone 4 and my iPhone 5 via iTunes. I am getting this message for both "iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connection is active and try again." Everything was fine with connecting prior to running these updates because I downloaded the 6.1 update with no problems when it came out.
What I have done so far with which has made no difference:
Checked my internet connection
Changed my internet connection
Signed out of iTunes and then signed back in
Ran diagnostics via iTunes, comes back with: Network interfaces verified- Internet connection failed- Secure link to iTunes store verified
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-02-20 20:40:48.
Disabled firewall, spy sweeper, virus scanner
start>run>cmd> typed "netsh winsock reset"
Rebooted
Checked the parental controls in iTunes
Start>control panel>internet options>connections tab> lan settings> selected the "automatically detect settings"
Deleted iTunes and reinstalled iTunes
When I would "ping gs.apple.com" it would come back with "request timed out" no matter what internet connection I was on, so I went into the hosts file start>my computer>(C:)>WINDOWS>system32>drivers>ect>HOSTS and added "# 127.0.0.1 gs.apple.com". Now it will ping gs.apple.com just fine but still comes up with the "iTunes could not contact the iPhone software update server because you are not connected to the internet" message in iTunes when i try to download the update.
If anyone can come up with any ideas that I haven’t tried, please let me know. This is keeping me back from updating both of my phones along with if anything should ever happen to them; restores as well.im computer is connected i can go to the apple store through itunes but when i plug my phone in i keep getting that alert... i plugged my phone in to update it after the apple loaded the itunes icon and a usb showed up.
-
HT1338 software update you are not connected to the internet
hi there,
i m trying to download since 1 month but when i clik on software update in the corner apple
its conneting to the internet and shoing the Downloable or updateable softwares but when i clik on update software its connecting after a couple of mint it says you are not connected to the internet ....you couldn't dowload it or somehting like that...
plz help me how to update my system during these days its creaing an cornol or something error...
which my Screen come black ..
Hold down the buttong until its shut down...
wht to do ...
Please help ...
[email protected]Kirk,
One correction, you can access the same Internet Options from the Control Panel without opening Internet Explorer. These are the global internet/proxy settings for the computer.
Are you using a router by any chance? If so which model?
I found the following on another thread and it worked
for me.
Problem solved:
1.) Open Internet Explorer (6.x or 7.0 Beta 3)
2.) Click on Tools -> Internet Options
3.) Click on the Connections Tab
4.) Click on the LAN Settings button
5.) Check Automatically Detect Settings
6.) Click on OK -> OK
7.) Reload iTunes
8.) Update
Thanks!!! -
I have attempted all of the above suggestions and am still receiving the same error message. I have also turned my internet security off and have received the same message. I am using a dongle for my internet, would this make a difference?
Okay I haven't been able to update my iPhone ever since I updated my iTunes to the 8.0 version either! I just followed your instructions and changed the setting on my control panel and then asked to update and it started updating and after about 10 seconds it popped up with the same message that iTunes could not contact the iPhone software update because you are not connected to the internet. Check back or try again later or whatever. So I went back to the Internet Connections to make sure that my changes saved and they did but it still will not update my phone...this is soooo frustrating!!!! Please help!
-
You are not connected to the Internet- keeps happening
New iMac- We click on Safari and the internet comes up and is working.
Then for some reason I lose the connection at various times.
The following messages come up:
1) You are not connected to the Internet
I click on Network Diagnostics
2)Choose network port configuration
I click on Airport
3) Select Airport Network
Select the Wireless Network
I click the wireless network for us which is NETGEAR
I click continue
4) Do you use DSL or a cable modem?
I click No
Then somehow the internet comes up again
Am I setting this up properly? Is there something else I can do so we don't go through this
several times a day.I just purchased a new MacBook 10.5.1 w/ I too experience the same problem with a new Macbook running 10.5.1 and Safari Version 3.0.4 (5523.10.6). I have 4 other computers connected via 802.11g (PC's). The same message occurs particularly when another browser window is open. The browser seems MUCH slower than IE (bummer!) and it often displays the "You are not connected to the Internet" message.
I have a longstanding, stable and reliable network so the network (DNS, b/w, connection, etc.) is not the issue especially given all the other (3) laptops that use the network wirelessly.
Performance does not improve even when wired but again, ALL my other computers perform much better on wireless than this new MacBook. Kinda bums me out.....the laptop I was hoping to replace is a much older IBM Thinkpad w/ a 1GHz CPU and 768K of RAM but it performs much better than MacBook/Safari!! Puzzling given the 5 year old technology, less powerful h/w and Microsofts bloated code but its not even close.
Any help or suggestions? I really want to love this machine more than the PC/MS platforms....HELP!
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