I can't set up an imap email account on new ipad.

I went to settings and did everything required to set up my imap email account.  The account won't send or receive emails.  The internet connection is great.  I can set up a Gmail account with no problems, but the imap account won't work.  I had my ISP reset my password, so that isn't a problem.  Any suggestions?

hi problem is, when i start on the first screen - name,email add etc it then goes off and gets the info automatically and sets it up as a POP account - how do i change it to IMAP?
Thanks

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