I cannot update my aps because when I want to sign in I keep getting an old email address which is not registered anymore and does not match a password. Why do I not get my valid registered email address to sign in?

I cannot update my aps because I keep getting an old invalid email address to sign in although I deleted it and replaced it months ago. It is not mentioned anymore in my account . So why does it still come up and interfere?

Apps bought bought from that old Apple ID are forever tied to that Apple ID. So you need to login into that account to update that app.

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I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password. Therefore I cannot reset the password. I hav created a new Adobe account so how do I get the subscription for ExportPDF m

I have an ExportPDF subscription under an old account for which the email does not exist anymore and I have forgotten the password. Therefore I cannot reset the password. I have created a new Adobe account so how do I get the subscription for ExportPDF moved to the new account?

Hi lgmmo,
I think your best best to get this resolved is to contact Adobe Customer Care. Here's the contact info: Contact Customer Care.
A quick Chat session should get you fixed up.
Please let us know if you have additional questions.
Best,
Sara

I have purchased music with my old apple id, old computer and old email. My old email and computer are not available anymore and I dont remember my password and securtiy question anymore. How can I authorise my old apple id to authorise the new computer?

Hi, I have a new computer and new apple id. I've purchased music with my old computer, email and apple id.
I cant access now the previously purchase music, because it wants to authorize the new computer to play the
music. I cant remember password and security questions for my old id and the old email doest exist anymore.
What can I do?

Hi, Carmen.
Thank you for visiting Apple Support Communities.
If you need to reset you security questions, do not know the answers and no longer have access to that email account, see the last sentence under Note in step 5.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need tocontact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.

I cannot update an app because I used a different ID when I purchased it and I have no record of it. How can I find out the ID and password

I cannot update an App because I used an ID and password to purchase the APP that I no longer can retrieve. Is there anyway that I can find out that information ?

Try here > Associating and verifying email addresses with your Apple ID
And here > Is there a way to find my Apple ID Name if I can't remember it?
Frequently Asked Questions About Apple ID

How do I delete apps when I cannot get the red x, I cannot update the iPad because of lack of memory space. I heard it was a bug in the last version of the op.system, any ideas?

I cannot update the iOS because of lack of memory (3.5 GB required). The apps cannot be deleted because I cannot get them red x in memory management or when they shake for reorganization. I heard this was a bug in the last update of the op. system. So what is the process?

From where did you hear this..?
Lockie555 wrote:
I heard this was a bug in the last update of the op. system.
DELETING APPS
Touch the app and hold your finger down until all the apps start to jiggle. You will see a circled "x" in the upper left corner. Tap it to delete an app. When done press the Home button.
You cannot delete any pre-installed iOS app.
If there is No 'X' on any apps you have Downloaded... then check in Restrictions...
Settings > General > Restrictions
Understanding Restrictions > http://support.apple.com/kb/HT4213
Lockie555 wrote:
I cannot update the iOS because of lack of memory (3.5 GB required).
Alterrnatively you can update using iTunes on the computer you usually sync with.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
NOTE:
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

HT4623 I can't update my iPad because when I go to Settings then General it does not give me an option for Software Update, is goes straight from About to Sounds. So what can I do to update my iPad?

I can't update my iPad because when I go to Settings then to General the options go straight from About to Sounds. So what can I do to update my iPad?

jjmaldo wrote:
... So what can I do to update my iPad?
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.

When i want to ask the guaranty status of my apple wireless keyboard, i got an error: apple keyboard We're sorry, but this serial number is not valid. Please check your information and try again.

If you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from.

On 10.4.11 Mac Mail I get this: Mail cannot update your mailboxes because your home directory is full. You must free up space in your home folder before using Mail. Delete unnedded documents or move documents to another volume. I can't open mail.

On 10.4.11 iMac Mac Mail I get this message: "Mail cannot update your mailboxes because your home directory is full. You must free up space in your home folder before using Mail. Delete unneeded documents or move documents to another volume." I can't open mail to do this. I have reinstalled software but no effect. How do I get into Mail to delete?

Found this on the "more like this" Worked like a charm!
With the Mail.app quit and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Go to Home > Library > Mail > Envelope Index. Move the Envelope Index file to the Desktop.
Launch Mail and you will be prompted to import mailboxes. Select OK and allow the import process to complete.
After confirming all mailboxes were successfully imported and available, you can delete the copy of the Mail folder and old Envelope Index file from the Desktop and this should resolve the problem.

"Mail cannot update your mailboxes because your home directory is full"

I have a 250 GB hard disk, 4.34 GB of which is in my "Home" folder. (Total HD usage is about 27 GB.) This happened suddenly after Mail had been working fine for eons. I deleted a bunch of files (107 MB) in a "Drafts" folder (none show up in the Mail app's "Drafts" icon), but it made no difference. I re-installed the Mac OS X 10.4.11 combo update... no difference. Mail version is 2.1.3.
Any help here? I cannot use Mail at all.
Message was edited by: Bill Strohm

Hey there,
Have you had a chance to look at this Apple support document relating directly to this issue. Hope it helps.
[Mac OS X 10.4: "Mail cannot update your mailboxes because your home directory is full" alert|http://support.apple.com/kb/TA24486?viewlocale=en_US]
B-rock

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device

When I plug my iPod into the computer, itunes won't come up on the screen and my iPod is not recognized anymore and it use to be. Please help because I can't sync it at all because it won't show up as a device on the right hand side of itunes.

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas

I am a windows user that has converted to Mac and loving it but when I updated to Lion my wireless internet dongle would not work anymore and the Macbook Pro does not recognise the device at all so I am unable to reinstall it again. Any ideas would be greatly appreciated.

Go to Finder > Preferences then select the General tab
Make sure External disks is selected.

I cannot update my software because I have too much 'other' GB space. Does anyone know what the 'other' is and how do I get rid of it?

I cannot update my software because I have too much 'other' GB space. Does anyone know what the 'other' is and how do I get rid of it?

COPirateDad wrote:
I have been trying to figure out what ... is occupying over 1.4 GB of memory on my iPhone
Other is usually around 1 GB...
See Here > maclife.com/how_remove_other_data_your_iphone
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116

I cannot update my ipod because its says mobile device service is not started

i cannot update my ipod because it says mobile device service is not started

http://support.apple.com/kb/TS1567

HT204204 i cannot update my iPad because there is no option of update in my ipad

I cannot update my iPad because there is no option of update on my iPad

If you are really running iOS 4 there would not be that option, it was added in iOS 5. Connect your iPad to your computer and update it in iTunes.

Cannot get into iPad, it keeps wanting me to sign in using old email that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?

With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
 Cheers, Tom

I cannot update my aps because when I want to sign in I keep getting an old email address which is not registered anymore and does not match a password. Why do I not get my valid registered email address to sign in?

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