I do not have permission to delete my trash. It only shows trash when my external hard drive is connected. If it is not connected, the trash empties. What can I do to have the trash empty when the hard drive is connected?

When emptying my trash, I get "The operation can't be completed because you don't have permission to access some of the items." (I always have a hard drive connected and have just found out that if I disconnect the hard drive, none of that trash shows in the trash can....so there has to be some correlation with the hard drive. I have had my mac for a year, and never had this problem before though with the hard drive hooked up and all the trash being able to empty completely.) How can I get rid of the trash. FYI - I do not have the time machine hooked up, so I know that is not an issue. Thanks for any ideas to try!

Please look over XLab's Solving Trash Problems article for some hints. This is an excellent place to start.

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HT1727 the computer my itunes were on completely crashed. i rebuilt my files on a new computer but my 4th generation ipod will not sync with the new library. what can i do to have the two devices work together again?

the computer my itunes were on completely crashed, nothing was recoverable. i bought a new computer but my ipod would not sync with it. i rebuilt my itunes library from scratch but my ipod will not sync with it.how do i get the two devices to sync?

Follow the steps given here…
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

My phone is not ringing on all incoming calls (the switch on the side is on at the time of the incoming call), what can I do to have all calls ring?

My iPhone 5 is not ringing on all of the incoming calls even though the side switch is on. Not sure what to do? Anyone else having this problem with incoming calls?

I had a friend with the same problem, he had Do Not Disturb ON, you can see if yours is ON, if it is, turn it OFF.
You can learn more about it here, Use Do Not Disturb on your iPhone, iPad, or iPod touch

I installed Lightroom CC successfully but cannot open the program. What can I do?

Dear colleagues,
I installed Lightroom CC successfully but cannot open the program. What can I do?
Thanks for you help.

Puttetorpa
The situation with Premiere Elements 8.0/8.0.1 and version earlier than it (in particular 3.0/3.0.2) is disturbing with regard to MPEG2 Activation.
Adobe document says that it no longer supports MPEG2 Activation for versions 8.0/8.0.1 and earlier and points the users of this group of products to a version later than 8.0/8.0.1, the current latest version 12.
But, I am not sure of the real answer. The doubts are cast by the findings of some who have claimed to have solved the problem using a uninstall/ccleaner/reinstall scheme when they have been met by the MPEG2 Activation issue.
But, I would ask....Do you have the latest version of QuickTime installed on your Windows 7 64 bit computer? And, are you working with version 3.0 as the 3.0.2 Update?
Is it still possible to run your Premiere Elements 3.0/3.0.2 on the prior computer on which it was installed?
Also, does your Windows 7 64 bit come with Windows XP Mode
Install and use Windows XP Mode in Windows 7
which is essentially a virtual Windows XP Professional SP3 32 bit.
As last resort, and highly experimental, but would you have time to experiment by replacing your latest version of QuickTime with the QuickTime Alternative 1.8.1 and then determining what happens with your Premiere Elements 3.0/3.0.2 Windows 7 64 bit situation? Do not bother with the MPEG Streamclip program download, just the QuickTime Alternative 1.8.1.
http://www.squared5.com/
Please review, consider, and do what you feel comfortable with. We will be watching for your progress.
Thank you.
ATR

After updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?

Download 9.1 and 9.2.3 updates and install them

I downloaded my sons ipod 4g to the new iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod. I've tried to reset but that didn't help the problem. What can I do?

I downloaded my sons ipod 5g with the latest iOS and now when we try to sync it says we have no space, but there is nothing but a few apps on his ipod and he has plenty of space. The messege says that most of is space is taken up by video but there is no video or music on his ipod right now. I've tried to reset his ipod but that did not help the problem. What can I do?

Did you try to set it up again as new device?
How to back up your data and set up as a new device

çnow won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal

I bourght "E O Wilson's Life on Earth" and backed it up to my iMac. Now it won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal?
I also made the big mistake of downloading a free book about the making of the movie "Frankenweenie." Mega-memory eater. Now it wants to download additions and started to do so---now says paused. I can't delete the bloody thing. Seems like nothing I've downloaded, including free books, can be deleted. How can I get rid of this garbage?
Is there any way to just transfer my music from my iMac to my iPad and not affect anything else on my iPad? The whole iBooks thing is just a mess as far as I'm concerned. Is there any way to just drag and drop?

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

When I try to register my apple tv, I can't do it, because they ask me for a MPN number that I don't have, because I through out the package. What can I do without having the MPN number?

I bought my Apple TV in Singapore and I haven’t used it yet. When I try to rent a film, comes the message that may signature is not working for security issues.
However, when I go to the Apple Web site, click "Support", and then "Register an Apple Product", I can´t do it, because they ask me for a MPN number that I don’t have, because I through out the package. What can I do without having the MPN number?
Thanks!

Call Apple Care for your country and ask for help resetting the questions.

I have a wireless router for my house, and my I-phone can find the network and sign in but it won't show up in airport for my i -mac even when right beside the router. What can I do?

I have a wireless router for my house, and my I-phone can find the network and sign in but it won't show up in airport for my i -mac even when right beside the router. What can I do?

Do you have any videos/movies in the video app?
In iTunes if you right click on the video and select Get Info and go to the Option tap what Media Type is shown?

HT3042 when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?

when i try to send songs to my ipad it says 'this device does not have the necessary services' what can i do about this?

call monster, the manfacturer of beats and ask them: http://beatsbydre.com/support/international-support-contact-numbers,default,pg.h tml

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

On my Mac desktop I must have changed a setting so that now when I move the mouse the open windows fly off to the sides and I can't see them. They come back when I move the mouse, but it is so annoying. How can I make the windows not disappear like that?

Click on the Hot Corners.. button and look at the four definitions. In the picture below, if you moved the cursor to the right top of the screen, it would slide all the applications off the screen as you describe and show the desktop. Set it to "-" to deactivate.

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

I have windows XP & uninstalled firefox & trying to reinstall but when I do it tells me to reboot my comp. to finish the uninstall I have done that a few times & still get the request . What can I do to reinstall it?

Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I have an IMAP mailbox that seems to only show mail 7 days old on my iMac running Snow Leopard.However, all old emails that I have not deleted are showing up on my macbook pro running the next OS (Lion?). How do I get all my old emails back on my iMac?

I have an IMAP mailbox that seems to only show mail 7 days on my iMac running Snow Leopard. However, on my MacBook Pro I can see all old mail that I have not deleted. It is running the next operating system (Lion?). Does anyone know how I can get all my old mail back on my iMac. It is my primary computer and I need some of those old messages. I have tried to rebuild the mailbox but it has not done anything.

I have tried to rebuild the mailbox to no avail. The mailbox behavior says: Drafts (not checked) store draft messages on the server, Notes (checked) show not in Inbox, Sent (checked) Store sent messages on the server Delete sent messages when (option never selected), Junt (not checked) store junk messages on the server Delete junk messages when (option never selected), Trash (checked) moves deleted messages to the Trash mailbox and (checked) store deleted messages on the server Permanently erase deleted messages when (one month old option selected).
I have not set up any rules that I know of other than a signature, in the very least I have not changed any.

Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

Hi, I have iPad 2, when I buy it it has old iOS. Then I update it now it has 5.1.1 iOS and modern firmware 4.12.01. After update my wifi is not working. Only searching for wifi. 3G working well. But wifi olso worked with old iOS. So what can do ? Pls

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT201320 i wanted to email my messages history in Viber. But the phone says I can't because I have to change something in the settings. Could someone please tell what to click in the settongs?

i wanted to email my messages history in Viber. But the phone says I can't because I have to change something in the settings. Could someone please tell what to click in the settongs?

How could anyone tell you what settings to change when it's not clear what settings you're referring to?

Help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is

help please what can i do i have a apple id that i have had scince i was in year 6 i have recently been unable to buy music or apps unless they are free because it asks for these security questions that i have no idea what the awnser is help me please

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I do not have permission to delete my trash. It only shows trash when my external hard drive is connected. If it is not connected, the trash empties. What can I do to have the trash empty when the hard drive is connected?

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