I down loaded a new version of Itunes and now I cannot purchase music. It keeps asking to verify my account info which I have many times. Help!
I down loaded the new version of Itunes and now it will not allow me to purchase music. I have alidated my account information many times. Now it keeps asking me to do it over and over again.
I have had my account for a long time.
Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
After doing that, does that get you past the invalid address thing?
If not, there's some additional suggestions in the following post:
"invalid address"--solution from Apple support that worked for me
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just installed latest itunes to my laptop, and icon is on my homepage, but when i try to load it up, i get this message ,The File "itunes Library.itl" cannot be read because it was created by a newer version of itunes! Ive tried uninstalling it then installing again but nothing, ive ran scans on both itunes and quicktime to see what the problem is, and i just keep gettin this message! how do i fix this ANYONE please!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
I just loaded the latest version of itunes and now I cannot sync my notes from Outlook 2010 to my iphone. Notes no longer appears under the advanced section of the info tab. Since I have not had luck syncing in the cloud I always check the boxes and tell the sync to sync from my computer to my phone. Does anyone know how to get this to work.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
I updated to a newer version of iTunes and now my ipod touch does not show up as a device in iTunes. There is no 'Devices" category on the bar at the left
Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538 -
My daughter down loaded the new 6.0 software and now her home button does not work. Tried reseting to original settings and reset the operating software. Any ideas?
Try:
fix for Home button
Fix a broken, unresponsive or sticky iPhone Home Button
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
Downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
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I downloaded the new version of iTunes and now over 100 songs have an exclamation mark beside them and won't play. The message says: "The song ... could not be used because the original file could not be found." How do I get these songs back?
Presuming they're on your computer, right click on them and then follow the prompts to locate hte file on your computer.
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When requested I tried to down load the latest update for itunes and now I cant open itunes as it says Ive lost the MSVCR80.dll file and I don't know how to repair it.
I've tried re-installing as the error message instructed but that hasnt worked.
Can anyone help?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I installed a new version of iTunes and now...
I installed a new version of iTunes and now it doesn't recognize my phone. The phone software is up to date and working normally, but I would like to sync my phone and can't. Every time I plug my phone into the computer, which worked fine before the new iTunes software, my phone asks me "Do you trust this computer?" I have restarted my computer, and that didn't help. Also my computer will not recognize my phone, to download pics, after I've activated iTunes.
Thanks for the help!found a solution for anyone else looking for it.
http://support.apple.com/kb/TS1538
everything is working now...*phew* -
i loaded the newest version of itunes and now neither my windows 7 computer nor itunes recognizes my ipod
try a different usb port, try restarting the computer, and try reseting the ipod
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I updated to the new version of Itunes and now I can't sync my ipod or iphone. It's not recognizing either in Itunes, but both are charging. How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?
Hi there bowlerinager75,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason -
I downloaded the latest version of iTunes and now I cannot play the songs in order. It will skip around or just stop playing the song currently playing when it is finished. I just want to play an album from start to finish. The shuffle feature is turned off.
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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Tried to load the new version of iTunes and I couldn't do it.
Tried to load the new vesion of iTunes and I couldn't do it. I had to do a restore on my Windows 7, 64 bit computer in order to get iTunes sort of working again. Now it crashes everytime I try to open the program. Any ideas anybody? Thanks.
Hey iheartuba,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
attempted to install newest version of itunes and now get 'runtime error' program: c:\program files (x86) r6034
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
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