I got a brand new iPod Touch but I'd like to know if I could exchange or return it so I can get the new one. It has no scratches and hasn't been dropped.
I want to know if this is possible. I'd obviously pay what's left for the newer version, but I don't even know if this is possible. Again, my iPod has zero scratches, hasn't been dropped, brand new. I had a case on it the whole time. Please reply! Thank you.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
I have an iPod and have an account set up already with iTunes. My friend has brand new iPod touch but no computer. She only wants to download CDs onto iPod but I couldn't seem to do this without being prompted to set up an account or it overriding the information for my iPod - any help would be appreciated.
How to use multiple iPods, iPads, or iPhones with one computer
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I need to authorize my computer for my daughter's new iPod Touch but in the new version of itunes that just upgraded to day there is no "store" menu or "advanced" menu that I can see and I can't see a way to do it. So anything she buys with her i.d. won't transfer. Help!
Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!
Thanks for no help... but for anyone else, turn off itunes match on the ipod
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my mac has been updated and when i go to install the newest itunes this pops up. 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.' how can i fix this so i can get the new itunes?
Hi
Try to use "software update" option
to to apple menu -> software update or system preference -> Software update
( you may try to use an old package on new system )
HTH -
I am running 10.7.5 on an imac and I want to upgrade to Yosemite but I have no app store on my computer. Is there a way I can get the app store on my imac?
If you don't have it then you will have to reinstall Lion:
Reinstall Lion, Mountain Lion, Mavericks or Yosemite without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, Mavericks, or Yosemite
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it isthree times faster than wireless.
Then you can download and install Yosemite if your computer meets the system requirements:
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps. -
İ bougt a vip membership for 1 month but by mistake a bought from same place 1 year vip membership too, how i can cancell the second one?
Order ID: MHFQLWV6S7
Receipt Date: 17/11/12
Order Total: ¥130.00
Billed To: Visa
Item
Developer
Type
Unit Price
PPTV, PPTV 一个月（31天）VIP会员资格
Report a Problem
PPLive Corporation
In App Purchase
¥12.00
PPTV, PPTV十二个月VIP会员资格
Report a Problem
PPLive Corporation
In App Purchase
¥118.00
Order Total:
¥130.00
first 12rmb is for 1 month and the second is for one year, who can help me to cancel the second 1 year purchase -
I downloaded an app on my Mac but it only works on an IPad. Is there anyway to get a refund so I can get the right one?
When downloading apps from a Mac, any apps downloaded in iTunes are for iOS devices.
For Mac Apps use the App Store app.
You can connect iTunes Store Support but I doubt they will give you a refund.
http://www.apple.com/support/itunes/contact/ -
I had an old ipod which I had downloaded songs from my pc..I bought a new Ipod touch and want to download songs onto my new ipod touch when I attach the ipod to my pc it reads "camera detected" I have a mac air as well but all my songs are on the pc. I want to download songs onto my ipod touch from the pc can any one help me?
LesThis may help you find your iTune account:
Frequently Asked Questions About Apple ID
Without knowing your old account info there is nothing you can do. -
Why didn't apple include a radio feature on the new iPod touch but included it on the nano?
Apple should have built in a radio for the new iPod touch. If they do that then I will consider buying one but for now I'll just use my old iPod with the radio
All we can say is "because they didn't". You can suggest it to Apple here:
http://www.apple.com/feedback/ipodtouch.html
Regards. -
Just tried to set up my new Ipod touch but nothing restored
Just Tried to set up my new Ipod touch and it does recognize it bu tI did not get any of my music or books or notes, nothing, what's up?
How did you restore?
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Notes are associated with the iCloud ID used. Are y using theme ID as the old device?
Do they still show on the old device? -
I havev a new iPod touch 4th gen. When trying to sync to iTunes first time, I got this error msg: "Pairing record missing. Can't sync." Nothing in Support addresses this. Help!
See if the previous discussions with the same error will help you. Some of those are listed on the right side of this page under the heading "More Like This".
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Suggestions for how I can get the new purchases currently trapped on my iPod transferred to iTunes?
I recently bought an iPod touch and had no trouble loading all the existing music I have in iTunes to my new iPod. The problem is that no matter what I try I cannot transfer purchases I made on the new iPod into iTunes. Every time I try, "Transfer Purchases" is greyed out. As a result the seven tracks that I bought on the iPod are trapped on the device. I can't get them into iTunes. Does anyone have any suggestions for how I can get the seven new purchases currently trapped on my iPod transferred to iTunes?
I've tried suggestions from multiple support forums, and nothing has worked. Does anyone know why "Transfer Purchases" would be greyed out and how I can fix it so I can get the music purchases from the device to the computer. Before anyone asks, this has not happened with any other Apple device I have owned, including my iPhone 4 8GB, iPod Touch 2nd Gen 32GB, iPad 1st Gen 64GB, and iPad 2 64GB. Why is it suddenly happening now?
My new iPod is an iPod Touch 5th generation 64GB using iOS 7.1.2, and iTunes is version 11.
I've never had this problem before. It's driving me nuts. Any help is very much appreciated.Does iTunes see the iPod?
Is the computer authorized for the account that purchased the items?
iTunes Store: Authorize or deauthorize your Mac or PC -
can i claim the warranty of another earphone on one ipod i.e. getting two earphones on the same warranty serial number...
Because the warranty for your iPod touch does not cover manufacturing defects with your iPod Nano. You are talking about and dealing with two seperate products.
B-rock
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