I got a turtle in my MacBook, and he's very slow.
I had posted about my iMac & MacBook being very slow when using Safari, in the iMac Intel forums, and I got an answer about iMac, they said I need to upgrade Ram, but would say anything about the MacBook Pro and said to post here. So, here it goes:
Hello all, I need some help with my apple products. I spend half my day messing with the internet to try and get it going instead of sitting there with a blank look on its face. They freeze up to an extent. I generally can always close out Safari, shut off the wifi, then turn wifi on and safari will work somewhat better sometimes. Here is the Etre report for both the iMac and MacBook. Also on the MacBook report, I was digging around in my system report and found something that made me think it might be bad so i have included it as well. Please help me and keep me from wasting half my day every day. Thanks. There is several extra lines after the Macbook report that came from my system report. I don't know if it is pertinent or not but I feel like it is. I wasn't sure what to leave out so I just put it all in, sorry for the long post.
Note----- I took out the logs that were from the previous address I lived at. Just included from when I moved into new house.
I took all logs out.
Problem description:
Ever since I moved into this new house my apple computers have slowed down to granny speed and sometimes they just sit there and stare at you. I have an iMac from 2011, a mac book pro 2014, iPhone 6, iPhone 4s, and to top it off a windows computer that is used for graphic software. I have 2 TV’s that we use as well. My internet and cable are provided by ATT and at my old house it worked great, no problems. I have had ATT out twice since install in January. They have given me a new modem, and a booster to help increase the reach of the wireless internet. My internet is supposed to be 18mbs download and for the life of me can’t think of the upload speed. When testing I usually have a 10 to 11 download and a 1.80 upload speed. I have ran verify disk, fix permissions so many times and that it is ridiculous. My iMac is used in the back room which is about 30 feet from modem, that is why they gave me the booster the 2nd time out. The macbook is used just whereever. The speed of the Mac’s is slower then the Windows computer. That ain’t right. I don’t download anything, I don’t go to crazy suspect sites. I have taken the iMac to apple store and they tested it and said it was fine. I have re-installed the O.S. (Yosimiteme 10.10.3). I just want my apples to work properly again.
This is for the MacBook
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 8:23 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 290 - SN = D863505T5JWFT5Y1L
Video Information: ℹ️
Intel Iris
Color LCD 2560 x 1600
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 20:35:40
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.14 GB (52.28 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (4.3.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.3.14) [Click for support]
/System/Library/Extensions
[loaded] com.screenrecycler.driver.ScreenRecyclerDriver (1.4.13 - SDK 10.4) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.AdobeCreativeCloud.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
Buffer
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.14 GB Disk used: 67.85 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 32
Oldest backup: 2014-09-03 02:53:05 +0000
Last backup: 2015-04-01 02:18:11 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 120.14 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
2% tccd(2)
2% fontd
1% cloudd
0% taskgated
Top Processes by Memory: ℹ️
546 MB kernel_task
135 MB Safari
78 MB mdworker(5)
70 MB WindowServer
61 MB TextEdit
Virtual Memory Information: ℹ️
372 MB Free RAM
3.63 GB Used RAM
90 MB Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 11:47:44 PM Self test - passed
May 2, 2015, 11:42:44 PM /Library/Logs/DiagnosticReports/Safari_2015-05-02-234244_[redacted].hang
THIS IS THE iMac
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 8:22 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Technical Specifications)
iMac - model: iMac11,2
1 3.06 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 1920 x 1080
G206HQL 1600 x 900 @ 60 Hz
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:25:17
Disk Information: ℹ️
WDC WD5000AAKS-40V6A0 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (392.09 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
[running] com.flipvideo.FlipShare.AutoRun.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[failed] com.motive.alertDetectorHost.plist [Click for support] [Click for details]
[failed] com.motive.userAgent.plist [Click for support] [Click for details]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.flipvideo.FlipShareServer.launchd.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.leapfrog.connect.shell.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[failed] com.motive.systemDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
User Login Items: ℹ️
That thread helped for a time. But now it seems as though my computer is back to slow again. But, some of the jargon is over my head as well. Not sure I knew quoite everything they were talking about. But thanks a lot for that, it helped I probably just need to reread it and follow the instructions again. Thanks so much.
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Repair the Hard Drive - Lion
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My MacBook Pro is running very slow. Can you help me, please?
Problem description:
My MacBook Pro is running very slow lately. Can you have a look at this and offer feedback for me. Thanks.
EtreCheck version: 2.1.5 (108)
Report generated December 30, 2014 at 8:08:29 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
VX2450 SERIES 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 18:10:34
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (63.27 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
/System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
[not loaded] jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Support]
[not loaded] jp.panasonic.iokit.P2FireWireSBP2 (4.2.0 - SDK 10.6) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Support]
Startup Items: ℹ️
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[running] com.seagate.SeagateStorageGauge.plist [Support]
[loaded] org.glimmerblocker.updater.plist [Support]
Launch Daemons: ℹ️
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[running] com.memeo.Memeod.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.starfield.backupservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Skype ApplicationHidden (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.4-10.5: Version: 10.3.183.10 [Support]
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 10.3.183.10 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 10.3.183.10 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 4.1.0.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WbeTools64_14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Support]
Picasa: Version: 1.0 - SDK 10.6 [Support]
fileEditTool64_15: Version: 1.0.24.36 © 2011 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Safari Extensions: ℹ️
iSkyDeluxe [Installed]
iTube Studio [Installed]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
GlimmerBlocker [Support]
Time Machine: ℹ️
Auto backup: YES
Destinations:
WD - Time Machine Bkup [Local]
Total size: 1.00 TB
Total number of backups: 33
Oldest backup: 2013-06-19 12:42:52 +0000
Last backup: 2014-12-26 20:37:43 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
4% WindowServer
3% bztransmit
1% mds_stores
0% Google Chrome
0% RealPlayer Downloader Agent
Top Processes by Memory: ℹ️
125 MB Google Chrome
103 MB Finder
94 MB Google Chrome Helper
69 MB Mail
60 MB bztransmit
Virtual Memory Information: ℹ️
29 MB Free RAM
967 MB Active RAM
947 MB Inactive RAM
1.13 GB Wired RAM
3.60 GB Page-ins
200 MB Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 01:58:39 PM Self test - passed
Dec 27, 2014, 03:22:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirPort Utility_2014-12-27-152225_[redacted].crashYou don't need ANY of this external drive software, you should uninstall them.
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
Thats a start. Why are you using Chrome? Of the three main browsers Chrome is probably the worst. Try Safari or Firefox. I'm not familiar with GlimmerBlocker or BackBlaze, you might try disabling them to see if things improve. I don't see any other software related issues.
Edit: FlashPlayer is out of date. Update that by entering www.adobe.com into your browsers address bar and follow the links ro FP. Never click on a link to update software.....too many redirects to tainted installers. -
My Macbook Pro is running very slow lately
Lately my macbook pro is running very slow.
What can I do to improve this?
I've run Etrecheck and these are my results:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:5:53
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (123,28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 65
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6)
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.Cycling74.driver.Soundflower (1.5.2)
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapmotion.leapd.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.paceap.eden.licensed.plist 3rd-Party support link
[System] com.sophos.autoupdate.plist 3rd-Party support link
[System] com.sophos.configuration.plist 3rd-Party support link
[System] com.sophos.intercheck.plist 3rd-Party support link
[System] com.sophos.notification.plist 3rd-Party support link
[System] com.sophos.scan.plist 3rd-Party support link
[System] com.sophos.sxld.plist 3rd-Party support link
[System] com.sophos.webd.plist 3rd-Party support link
[System] com.vmware.launchd.vmware.plist 3rd-Party support link
[System] hdjsd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.dell.bmlaunchd.plist 3rd-Party support link
[System] com.dell.dellnetlaunchd.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.leapmotion.Leap-Motion.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.sophos.uiserver.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Dropbox
Google Drive
iprint-listener
BambooCore
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.2.4 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPrint: Version: (null) 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
PenTablet 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
UPlayBrowser: Version: 1.0.1.23853 - SDK 10.5 3rd-Party support link
/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
InterLok Helper: Version: 5.8 - SDK 10.4 3rd-Party support link
/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
licenseDaemon: Version: 1.1 - SDK 10.5 3rd-Party support link
/Library/PrivilegedHelperTools/licenseDaemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Audacity: Version: 2.0.5.0 - SDK 10.4 3rd-Party support link
/Applications/Audacity/Audacity.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Foutenrapportage: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
29% Finder
26% com.apple.IconServicesAgent
8% WindowServer
2% InterCheck
1% iTunes
Top Processes by Memory:
147 MB SophosScanD
139 MB InterCheck
139 MB Google Chrome
139 MB com.apple.IconServicesAgent
131 MB iTunes
Virtual Memory Information:
2.34 GB Free RAM
2.41 GB Active RAM
1.92 GB Inactive RAM
1.33 GB Wired RAM
509 MB Page-ins
0 B Page-outsI've deleted some of the things that I thought would help and this is what Etrecheck gives me now:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:31:28
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (137,31 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 65
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6)
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.Cycling74.driver.Soundflower (1.5.2)
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapmotion.leapd.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.paceap.eden.licensed.plist 3rd-Party support link
[System] com.vmware.launchd.vmware.plist 3rd-Party support link
[System] hdjsd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.dell.bmlaunchd.plist 3rd-Party support link
[System] com.dell.dellnetlaunchd.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.leapmotion.Leap-Motion.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Dropbox
Google Drive
iprint-listener
BambooCore
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.2.4 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
PenTablet 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
UPlayBrowser: Version: 1.0.1.23853 - SDK 10.5 3rd-Party support link
/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
InterLok Helper: Version: 5.8 - SDK 10.4 3rd-Party support link
/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
licenseDaemon: Version: 1.1 - SDK 10.5 3rd-Party support link
/Library/PrivilegedHelperTools/licenseDaemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Foutenrapportage: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
4% EtreCheck
2% iTunes
2% coreaudiod
1% Leap Motion
Top Processes by Memory:
139 MB Google Chrome
139 MB iTunes
115 MB mds_stores
115 MB com.apple.IconServicesAgent
90 MB WindowServer
Virtual Memory Information:
4.18 GB Free RAM
1.85 GB Active RAM
679 MB Inactive RAM
1.31 GB Wired RAM
871 MB Page-ins
0 B Page-outs -
My MacBook Pro is running very slow. How can I check is out?
.My MacBook Pro is running very slow. How can I check is out?
Backup your data. Your disk/SSD may be failing.
What has changed lately?
- Has your disk/SSD filled up recently?
How much free space?
Less than 10 GB?
Less than 20 GB?
- Did you upgrade OS X recently (for example from 10.8 to 10.9 or 10.9 to 10.9.1)?
- Have you installed any 3rd-party software recently?
Run Disk Utility (from the Applications > Utilities folder).
- Click on the system disk (Macintosh HD) and Verify Disk.
- Does it report errors or does it finish normally?
Try an SMC Reset.
http://support.apple.com/kb/HT3964
Boot in Safe Mode.
http://support.apple.com/kb/HT1564
When in Safe Mode does it operate normally?
After rebooting in normal mode is it faster? -
My iPod touch is downloading and updating apps very slow more than an hour.
My iPod touch 4th gen 32gb verson 4.3.1 is downloading and updating apps very slow more than an hour. I just got it a day ago and I backed up all my apps music and pictures and videos from iTunes. Few months ago I had an iPod touch but I lost it and it was working fine. Luckily before I lost it i backed up everything to iTunes so now everything that was in my old iPod is now in my new iPod. Anyways, When I first bought it I straight away backed up everything and saw that i had many updates on my apps. I started updating it all at once but even the first one was not loading at all and mty ipod was hanging many times during the updates so i cancelled all the updates. i even tried it on my computer and it was taking forever but my laptop does updating and downloading apps slower than my ipod so that doesnt matter. Even when I download an app on my iPod now its take more that an hour. So i was wondering, is my iPod slow cause I backed up too many things when i just got it . I have about 120 apps 150 plus photos and 70 videos and I backed it up all in one night on the day i got my ipod. So now I'm restoring my iPod and updating it to IOS 5 and see what happens. Hopefully it will be faster then but I still need to know what is main problem of m iPod hanging and slow updating/downloading. Need a reply ASAP. Thanks
Still you can switch it off while syncing.
You can also do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears) -
MacBook Pro 15" running very slow
Hi all,
My MacBook Pro is running very slow since I updated OS X 10.5.7 to Snow Leopard OS X 10.6.3 Since then, it has updated itself to OS X 10.6.8
I notice that when I am downloading from the internet, I am only getting around 1.3 mb per second and if I try to upload to Dropbox, it tells me that the upload speed is between 350k and 425k, even small mp3 files. I have had my router checked and it tells me that my download speed should be at least 18mb with an upload speed of 1.6mb - 1.9mb Has anyone any suggestions please as to how I can get this to
Specs are as follows:
Model Name: MacBook Pro 15" (2006)
Model Identifier: MacBookPro 2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5
Serial Number (system): W86520WSW0L
Hardware UUID: 00000000-0000-1000-8000-0017F2CD860Erockonbilly wrote:
Hi all,
My MacBook Pro is running very slow since I updated OS X 10.5.7 to Snow Leopard OS X 10.6.3 Since then, it has updated itself to OS X 10.6.8
OSX's do not update them selves.
Reset the SMC and the PRAM:
http://support.apple.com/en-us/HT3964
http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
Then try a Safe Boot:
http://support.apple.com/en-us/HT1564
Any change?
Ciao.
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