I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Alguine can help solve the problem. thanks
I have a new iphone 5. After update and download some programs I can not just turn it on and shown in the LCD "iTunes" with a picture of a USB cable. - Can anyone help me solve the problem. thanks
Its trying to tell you to connect it by usb to a computer to reflash a failed firmware flash
You should comply
Similar Messages
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I just bought my iphon last night & tried doing it`s first update this morning. I got an error message that the update failed & now my iphone only shows a pic of a usb cable with an arrow pointing to the itunes logo.
I already tried holding down the on off buton & the home button like the instructions say. Problem is that when the instructions say I should be at the part where itunes is again recognizing my iphone, my itune is not recognizing my iphone. So I am stuck. I follow the instrustions, but the resluts are different, so I can`t continue to the next step. Very frustrated, as the nearest Apple store is over an hour`s drive away.Open iTunes on computer. Connect iPhone to computer. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the Firmware. If the process Errors again, write down the error message and error #, on paper so you can solve the problem. If there are serious problems, all iPhone 4S have full warranty coverage with Apple.
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Crashes when I attempt to clear browser history;temp fix:I use IObit Security to clean browsing history,cannot clean it all,cleans most,I am then able to clear the rest of my history thru Firefox;I thought this info would help solve the problem
Crap thought that text was all the characters I was allotted, not just the title.
Anyway I wouldn't have even posted this if you guys would have allowed me to reply to the already existing thread I found through google. Said about 20 or so people had the same problem and no one found the contributor's answer useful, including myself.
Anyway, I use Firefox, because it is one of two (other being internet explorer) that Trend Micro's security package includes protection with. Same with spyware blaster which I also use but Trend Micro is the deal breaker. Also I like Firefox 4 and your ad blocker is better than google chrome's. However if I continue to have problems with clearing my browser history it is back to Opera and Google Chrome for me. IObit Security supports both of them, it also seems to be the best security system I have ever come across, I will just pay for their subscription and stop using Trend Micro.
This is a very big problem I hope it is being addressed. Only addon I have is your ad blocker. Also this is completely on your end, not ours. I am the perfect test, my computer is brand new, and by brand new I mean I just started using it the other day, the same day my firefox browser kept crashing as I attempted to clear my browsing history.
Windows 7, 8GBs RAM, AMD athlon II quad core 2.90 GHz
Can't even clear an hours worth of browsing history without firefox crashing. -
i bought an i pad (4) on 2014 as second owner, the first owner said he just open it but when i returned to my town, i realized that he make account and download some programs, i lost the opportunity to download free I work programs how can i solve this problem?
If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
IF the iPad is working ok but is signed in to another users Apple ID use the Settings app to sign out of the old ID and sign in to your Apple ID.
Settings > itunes and App Store > tap on the applie ID and sign out > sign in with your Apple ID.
you should then be able to download or purchase apps using your Apple ID. -
Trying to down the latest update to my iphone 4s but my phone is now frozen with a picture of a USB cable visible and an arrow pointing to itunes. This remain whether my phone is connected to itunes or not. Any help please?
Hi d_diotte,
Thanks for using Apple Support Communities. If you're unable to update your iPhone and keep seeing the "Connect to iTunes" image, this article has some steps you can try:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Cheers,
- Ari -
My Laptop crashed. I had a full backup on Carbonite so the iTunes folder is there and downloadable. Is there any way just to import that and have iTunes on my new computer (Windows 7) recognize it?
Nothing gets imported. Simply restore the ENTIRE iTunes folder to the new/restored computer.
Download and install iTunes from Apple's website.
The first time iTunes is launched, assuming the ENTIRE iTunes folder is restored to the correct location, it will launch and be exactly as it was prior to the comptuer issues. If for some reason this does not work, close iTunes, hold the SHIFT key while launching iTunes and a prompt will appear to choose or create a new iTunes library. At this point simply point iTunes to the correct location for the existing iTunes library. -
I updated to the latest version of Itunes and my Ipod touch froze up with a picture of a usb cable and the i tunes logo
Well the answer I gave you didn't solve the problem. Is the USB cable and the iTunes logo still on the iPod screen? You could start the "fixing process" by rebooting your computer, connect the iPod again, launch iTunes and see if anything happens.
This article may prove to be helpful. there are many steps that you can try to get the iPod running again.
http://support.apple.com/kb/ts1275
Message was edited by: Demo -
I tried to update my ipod touch. When I did I got an itunes icon and a picture of a usb plug. I cannot do the update due to not having enough memory or backing up my ipod. Do you know how I can get this off my screen, so I can back up my ipod?
As fas as I know once that screen comes up you must connect it to your computer and restore with iTunes
Allan -
HT4623 i have a new iphone 5 i updated with old i 4s how cand I change to new phone
I have a new iphone5 I updated with my old Iphone 4s How can I change to my Iphone5 to update itunes?
No idea what you are asking
Please explain -
after updating my iphone from 5.1.1 to 6.3 it shows insert SIM card and impossible to indentify
Remove and reinsert the SIM.
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HT4623 i am totally unable to turn on wifi on my new iphone 4s after updating it to ios 6
this is ridiculous having such issues in ios 6 totally disappointed.
I had to go to apple store and get a new one, after they tried numerous attempts. There is no way to fix an iPhone if it loses onnectivity after doing suggestions listed else where.
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I have lost my Iphone3GS duly uploaded with ios6. I have no idea whether I have logged into icloud in the device when I lost this. Can any body tell me any chance to located my lost device using IMEI no or other means. my alternate mobile no is 09004411488. I am a resident of Mumbai, India
If you did not activate the Find my Phone feature before your phone was lost, then there's no way to track it.
You need to notify your carrier so that they can disable your SIM. That's really all you can do. -
Many Thanks for any help or guidance.
cheersIf it is a 3G it cannot be updated beyond iOS 4.2.1. If it is a 3GS it can be updated to the current version (5.1.1). If you're not sure which model you have, check this article: http://support.apple.com/kb/HT3939.
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When I try to connect a USB cable a message appears on the screen
When I try to connect a USB cable a message appears on the screen saying that one or more USB devices are consuming to much energy and due to this the USB port were deactivated.
What should I do to solve this problem?
Do not forget is only a merely USB cable from a texas calculator, I have experienced to with an USB extension, and the same problem appears, I have tried to connect directly a USB memory stick and the IMAC do not recognise is presence, or appears thesame mesage as with the cable.Updated information:
I have perfomed as rkaufmann87 instruct me but without any success.
Then I made some more tests:
I have tried to connect three diferent types (Ipad usb cable; TI-Nspire CX CAS usb cable and an ordinary extension usb cable) of usb connectors cables and all of them with the same behaviour.
Viewing the IMAC from backside and looking to the usb ports from the left to the rigth the behaviour of the USB ports are diferent.
the two first more to the left when we try to connect a USB cable, a message appears on the screen, sayng that USB devices are consuming to much energy and due to this the USB port were deactivated (This is more or less the translation from Portuguese language).
The ones more to the rigth nothing happens, simply are dead, no message and no charge the IPAD, no connect the USB stick.
I really need yuor support, this IMAC is from November 2012. -
My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~
Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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