I have an iPhone 4s that is no longer active on my account. I recently upgraded it after completing a 2-year contract. Is it still possible for me to have the iPhone 4s unlocked even though it is no longer active on my account?

I have an iPhone 4s that is no longer active on my account. I recently upgraded it after completing a 2-year contract. Is it still possible for me to have the iPhone 4s unlocked even though it is no longer active on my account?

    Great question missmar23. You can contact our Global Support department at 1-800-711-8300 to discuss the details for your device.
KinquanaH_VZW
Follow us on Twitter @vzwsupport

Similar Messages

  • HT5312 Please have iphon5 a device you've lost a year ago and is now asking for Aastgl and restore the iPhone firs

    Please have a device you've lost a year ago and is now asking for Aastgl and restore the iPhone5 firs

    What is 'Aastgl' ?
    If you mean activation lock : http://support.apple.com/kb/TS4515
    then you will need to type in the account id and password that it's locked to, or remove it from your account (e.g. via http://icloud.com), or ask the person whose account it is to remove it from their account.
    If you mean your answers to your security questions, then the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • I have an iphone 4 and it's not working, if i pay can apple replace it with the same model even though it's no longer for sale?

    I have an iphone 4 and it's not working, if i pay can apple replace it with the same model even though it's no longer for sale?

    If the iPhone has not been opened or serviced by other than Apple
    or authoriized service provider (there are a few other requirements),
    you should be eligible for out of warranty replacemement for $149 US.
    Apple maintains sufficient stock for replacements even for iPhones that
    are no longer available for purchase. You may be better off upgrading to
    a newer version than paying $149 to stay with the iPhone 4.
    What is no longer working? If you provide more details as to the problem
    and what troubleshooting steps you have taken, some one may offer
    a solution.

  • Just activated iphone 4S and can't get new voicemail greeting to take.  Old greeting still plays from old phone and that phone still receives voicemail nofications even though it is no longer active.  What is going on?

    Just activated iphone 4S and can't get new voicemail greeting to override the old greeting.  Greeting from previous phone still plays even though a new greeting has been saved to the iphone.  Also, the previous phone still receives voicemail nofications even though it is no longer active.  What is going on?

        We want to make sure that voicemail transition is super smooth SonyBony! Please be aware you must power off the previous device in order for the complete switchover to take place. We recommend leaving the previous device off now that you have activated your new device. Here is a link for additional assistance with voicemail on the iPhone 4s. http://vz.to/1kcyBlo
    JonathanK_VZW
    VZWSupport
    Follow Us on Twitter@VZWSupport

  • I have an ios 6.1.6 ipod 4 and the imessage app keeps saying that the messages wont send even though im on wifi ive tried resetting the network settings and signed in and out is it because of the ios that the app isnt working?

    I have an ios 6.1.6 ipod 4 and the imessage app keeps saying that the messages wont send even though im on wifi ive tried resetting the network settings and signed in and out is it because of the ios that the app isnt working?

    Hi Marius,
    If you are having an issue with being unable to send from the Messages application on your iPod touch, I would suggest that you troubleshoot using the steps in this article - 
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

  • My iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

    my iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

    Hello Mr Potatohead,
    Thank you for the details of the issue you are experiencing with your iCloud Contacts.  I recommend reviewing the sections titled "General troubleshooting," "Troubleshooting with iOS devices," and "Troubleshooting iCloud Contacts in Contacts on OS X Mountain Lion or later (or Address Book on OS X Lion)" in the following article for the issue you described:
    iCloud: Troubleshooting iCloud Contacts
    http://support.apple.com/kb/ts3998
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number.

    I purchased photoshop cs6 3 years ago via download, I copied to my own disc. Now I need to install on computer again and I get the message that the disc is counterfeit even though I have my serial number. Help!

    download the installation files and install:
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • TS3304 I have an Ipad1 and an Ipad2. The Ipad1 cannot connect to my wifi and indicates the password is incorrect even though I am using the same password??

    I have an Ipad1 and an Ipad2. The Ipad1 cannot connect to my wifi and indicates the password is incorrect even though I am using the same password for the Ipad2??

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • TS1424 my dad gave me his mac. we deleted and reinstalled mac os and everything works great except for when i go to update garageband it says that it is still assigned to my dads itunes id even though he is no longer using a mac. what do i do?

    my dad gave me his mac. we deleted and reinstalled mac os and everything works great except for when i go to update garageband it says that it is still assigned to my dads itunes id even though he is no longer using a mac. what do i do?

    thank u 4 yr help , i have managed to do it after all. i downloaded the iphone 3gs ios 4.2 manual and it explained everything i had to do on there ... all i had to do was put my sim into phone ,then connect usb lead and then open my i tunes , i clicked on my iphone and went into summery and straight away it synchronized my phone and yay up popped my sim card and ready to use ('',) many thanks though 4 yr help wendy

  • TS1702 I can't install and update any application, even for the free app the system ask me to sign in to the billing payment. Even though that I did sign, it still declined. Any one could help, please

    I can't install and update any application, even for the free app the system ask me to sign in to the billing payment. Even though that I did sign, it still declined. Any one could help, please

    All Apple iTunes Store accounts must have a valid form of payment set up. Even for free apps and updates. The Payment Declined message comes from your card issuer or payment source; Apple is just a pass-through for the message. You need to find out why your issuer is declining your card.

  • Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

    Question
    Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

    Hi terrybohle1938,
    Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
    That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
    Hopefully this helps!

  • On Maverick my i cloud will not change the verification phone number even though I have change the phone number in apple and on contacts and restarted the computer. Help? I can't get the code necessary to fix the keychain.

    On Maverick my i cloud will not change the verification phone number even though I have change the phone number in apple and on contacts and restarted the computer. Help? I can't get the code necessary to fix the keychain without it.

    You can change the phone number the verification code is sent to from a device or Mac that has your iCloud keychain enabled as follows:
    In iOS 8, tap Settings > iCloud > Keychain > Advanced. In iOS 7, tap Settings > iCloud > Account > Keychain. Make sure the phone number under Verification Number is correct. If not, enter another phone number.
    In OS X Mavericks v10.9, choose Apple () > System Preferences. Click iCloud, then click Account Details. Make sure the phone number under Verification number is correct. If not, enter another phone number.
    If you don't have access to a device or Mac with your iCloud keychain enabled, you'll have to contact Apple support to verify your identity and get assistance making the change: http://www.apple.com/support/icloud/contact/.

  • Will songs that were previously purchased in itunes always be available even though they may no longer be available in itunes?

    will songs and videos purchased in itunes always be available for download even though it may no longer be available in itunes?

    Thank You,ThankYou, Thank You!!!!!!
    I did not believe that it could be so easy, there were a few ringtones missing, but it does not matter. I did not know that was the way to do it, I thought that I had lost everything.
    Again Thank You, I will look into your feedbacks again, when I have another problem.
    Penny 

  • HT1937 Can i unlocked my iphone 4 after finishing my 2 year contract with Globe, Philippines?

    Can i unlocked my iphone 4 after finishing my 2 year contract with Globe,Philippines?

    You would have to ask Globe.
    ONLY they can unlock your iphone.

  • Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore

    Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore. It's very difficult to get to talk to anyone from support. How can I be refunded?

    Yes, assuming they are currently on the computer.
    If the iPhone has been used as designed, contacts are either in a supported application on the computer or are synced to a cloud service.
    Pictures would be copied to the comptuer regularly and then those desired to be on the device would be synced back.

Maybe you are looking for