I have an iPod Touch Version 6.1.3. Can't download upgrades or new apps. When I try, box appears: "Account not in this store. Your account is not valid for use in the Australian store. You must switch to the UK store before purchasing". HELP!
Recently lived in Australia and downloaded apps / upgrasdes there - so my iPod seems to be configured for the Australia store. My 'home country' is UK and I need to reconfigure / change the app system for that but can't find a way to do this. Could someone please advise me how to do this? Thanks.
I guess it would make more sense if I actually included the link. :-)
http://support.apple.com/kb/ht1311
Similar Messages
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I tried to update the App that I purchased but the message told me that my Apple account is not valid for use outside of US and I must switch back to US store to able to do it. How can I switch the account from foreign countries back to US?
On your phone (from http://support.apple.com/kb/ht1311):
Change your iTunes Store country
Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information. -
I have my iPod touch ios4.2 and I can't download any apps o. My iPod...what should I do? Helppppppppppp please
He are some apps that are still compatible for iOS 4.2
> Pandora Radio (supports iOS 3 or better)
> Army of Darkness: Defense (support iOS 3 or better)
> Jet Fighters: ONLINE
> Jet Fighters II: ONLINE
These are the apps that I know that supports iOS 4.2...... get these before the their next updates.
Some of these apps may be laggy but still playable.
BUT IF YOU DO UPGRADE TO BETTER IPOD...... I would get the iTouch 4g OR 5g because of iOS 6 and use of camera and better graphics. -
I am traveling out side of the U.S. and I am trying to up-date some apps on my iPod touch. Now I'm getting this message... "Account Not In This Store. Your account is NOT valid for use in the Ecuadorian store. You must switch to the U.S. store"
Please, is there anyone one out who can help me solve this problem? I just can seem to figure out how to get to the U.S. store... thanks!I just read this solution, tried it & now it's working...
I think I found a fix...I went to Settings, iTunes & App Stores, then click on your Apple ID...view Apple ID...change country region to USA (even though it was already USA...just do it again...go through the steps making sure the United States store is selected...agree to the Terms of Service, THEN I think what the key is is to RE-auhorize your credit card...in my case all I had to do was enter the security code...and it worked...I am now able to download the YouTube app for example...couldn't do it before. -
I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?
Hi hi-liter,
Are you certain that you are signed onto iTunes & Apps in the Canadian store?
Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
Hope that helps!
Cheers,
GB -
I am trying to download a Temple Run 2 for my kido, but get this message: Account not in this Store. Your account is not valid for use in the Bulgarian store. you must switch to the US store before purchasing.We live in USA, and a month ago I was able to download app. I just installed iOS 6.1..it was on my updates, so I insalled it
Any idea how I can fix this and why is this happening?
Thanks in advance!i have the same problem. but, as a temp solution try to use iTunes in your pc/mac & sign in with your device's iTunes account and change the store location to US store & download the app to your (iPhone-iPod-iPad)*
* you must enable Automatic Downloads (Settings ==> iTunes& app stores ==> Automatic Downloads ==> switch apps to ON)
Good luck silveto & to your kido -
Whenever I updated or downloaded a new app from the App Store, a message appears saying:
"Account Not In This Store
Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
"This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
Can anyone help me please?
ArianAre you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
If you keep encountering problems contact iTunes support. They will help you sort it out. -
When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
Thanks a mill :-)Click here and follow the instructions to change the iTunes Store country.
(97125) -
I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!
[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather . -
Ysterday I updated to the new IOS6 on my Iphone 4. The phone service is provided by the Softbank carrier in Japan but I am an American and my Itunes account is U.S. After the update I get this warning when trying to install app updates "Your account is not valid for use in the Japanese store. You must switch to the U.S. store before purchase." This is something that must have occured during the the IOS6 install so my question is how do I get my Iphone 4 to recognize the U.S. store again?
Open the App Store and tap "featured", go down untill you see your Apple ID... enter there and tap "View Apple ID"... it should automatically ask you if you want to switch the store. Switch and thats all.
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My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!try logging out of of store and then log in again
and check this out
http://support.apple.com/kb/HT1311 -
when i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store. You must switch to the Guyanese store before purchasing."
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you will be located.
8. Tap "Done". -
" your account is not valid for use in the US store. You must switch to the Canadian store before purchasing" this is the message I get every time I try to install an app. I am already in Canada, how do I get rid of this?
Welcome to the Apple Support Communities
See "Change your iTunes Store country" > http://support.apple.com/kb/HT1311?viewlocale=en_US&locale=en_US -
hi...when i want install the apps, it will appears : "Account not in This Store" Your account is not valid for use in Chinese store. You must switch to the Singapore store before purchasing", what should I do?
Do as advised...
See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311 -
Account not in this store your is not valid for use in the U.S. store, you must switch to the Chinese Store before purchasing: Bing, Picasa PHO, Evernote, TED, Facebook, Weather Channel.
Looks like iOS6 caused it. Here's solution which works.
http://www.survivalguide4idiots.com/ios-6-bug-your-account-is-not-valid-for-use- in-the-xxx-store-you-must-switch-to-yyy-store-before-purchasing.html
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