I have been using Lightroom 4.4 successfully for over 2 years.  Just tried to import some new photos after a vacation and the application crashes when I click "import" every time.  Tried restarting computer.  Version says it is up to date.

I have been using Lightroom 4.4 successfully for over 2 years.  Just tried to import some new photos after a vacation and the application crashes when I click "import" every time.  Tried restarting computer.  Version says it is up to date.
How do I get formal support for this from Adobe?

Thanks for the response.  The application was crashing.  A Windows message was displayed showing "Lightroom.exe has stopped working", "Windows can check online for a solution the problem.". Etc.
I just launched Lightroom to check the exact message for this reply - and the Import worked.  It had failed dozens of times before. 

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