I have the system "windows 8.1". When I try to install Photoshop Elements 9 I became the error Message; Photoshop can't be install, I need the Internet Explorer 4.0 or higher. The setup will be closed.
I have the system "windows 8.1". When I try to install Photoshop Elements 9 I became the error Message; Photoshop can't be install, I need the Internet Explorer 4.0 or higher. The setup will be closed.
There is a problem with IE10+ in that it is mistakenly seen as being IE1. To get around this either use a different browser or use compatibility view (http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10)
Similar Messages
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when i try to open itunes i now get an error message saying i do not have the required components installed error number 45075?
Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
when I try to access iTunes Store I get an error message stating feature not available in the uk store
Exact same thing is happening to me. Couldn't find where to view the Itunes version number after a quick look. I hate the "simplified" interface by the way. On windows 8.1. Really starting to hate itunes, very buggy, and apple device locked down content (I'm looking at you TV shows and Movies) make it a pain to use.
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When I try to sync my iPhone, I get an error message that says "This iPhone cannot be used because the Apple Mobile Device Service is not started. There's no explanation of what to do to fix it.
Follow this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma -
When I try to purchase Mountain Lion i get an error message: "We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed."
I can purchase other apps, why not Mountain Lion. I get the same message on my wife's IMAC.The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Hope it helps. -
When I try to send e-mail I get an error message stating that the e-mail address was rejected by the server. When I send to e-mail from another address, I get back an error saying the e-mail address is unknown. My e-mail has worked fine for years until yesterday. HELP!
The specific text of the error message is very important here — I'm not sure exactly you're encountering here.
If you're able to connect to your email server and are able send email to other email addresses and if the failures are specific to one email recipient address, then please contact the intended recipient of the failing email, and confirm their address is valid. (This is the way I'm reading your question.)
If you are unable to send any email to any other email addresses and this is specific to your email address, then try the web mail client interface (if one is available) to verify your login user and password, and check with your email ISP for assistance. If your email password works via web mail, follow this Apple troubleshooting guide, then — if everything else fails — I'd probably then entirely remove the email account from Mail.app and re-add it per your email ISP's particular setup requirements. (Some issue with the setup or maybe a corrupt setting in OS X or a problem at the mail ISP servers is a common problem, but this effects attempts to send to all email addresses via that account.)
An email account setup is specific to an email provider, unfortunately. If you're using one of the more common email ISPs, then there are usually setup guides and frequently-asked questions posted online. -
I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
hi i have pre-ordered a song however when i try to download it, it says theres an error on my itunes. can you help?
Hey elgriffiths,
Thanks for the question. I understand you are having issues downloading your pre-ordered content. The resolution is going to depend on the error message you are receiving, however, I have included two articles that address a number of common errors:
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/TS1424
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I have just restored my iPad. When I try to set it up, it tells me that my configuration can not be downloaded. Never seen this before. Any ideas?
Hello Abdo_Zain,
I would be concerned too if I was not able to gain access to my iPad. If you are unsure what your Apple ID is, you can find the steps in this article:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
You can reset a forgotten Apple ID password by going to the following link:
Apple - iForgot
https://iforgot.apple.com
Also, you may be able to skip the step of entering your Apple ID if you are setting up the iPad for the first time.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?
That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
When I try to send a photo to facebook an error message comes up. It says to try again later which I have done several times. The same error message comes up. I have sent photos before and didn't have this problem and don't know why there is one now.
Relaying is when you are using an @xxx.com service but the return address in the email is [email protected] ISPs prevent relaying to stop spam.
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When I try to load a film, I get an error message "Premier Eliments 12 has stopped working"
when I try to load a film, I get an error message "Premier Elements 12 has stopped working"
You'll need to get the specs for these videos and set up your Premiere Elements project accordingly. (MOV is just the package for the files. It tells you nothing of the video specs.)
Open the video files in the free download G Spot or Media Info and post to this forum the dimensions, frame rate and audio and video codecs listed. -
When I try to download an app I receive an error message
When I try to download an app I receive an error message( safari cannot open because the address is invalid) any idea how I can correct this issue?
Easy fix that worked here:
Settings > General > Date & Time >
Turn 24-Hour Time on or off
Problem fixed.
You can then change it back if desired. -
cannot update my itunes account. when I try to edit information I am getting an error message
To everyone that is having this problem:
I just ended a 2 hour session with Apple Tech Support. We had to take it to a level 2 support person, but finally got it running. Here's what she had me do. Go to Control Panel, Add/Remove Programs. Uninstall ALL Apple products on the Computer. This inccluded Apple Mobile Device Itunes, Bonjour and Quicktime. I doubt if we would have had to but she had me download a fresh copy of iTunessetup.exe and run it. iTunes came up and ran on version 11.1.4. Then I reinstalled Quicktime.
It is my personal opinion that there is a flaw in version 11.1.4. You shouldn't have to go through all of these hoops just to update a single application that was working fine proir to the update attempt.
That's what worked for me. Hope this helps you. Any questions, get back to me.
Good Luck. -
Keep getting error message "FCE" can't install on this disk. A newer version of this software already exists on this disk. Have remove all FCE elements with no success.
http://www.digitalrebellion.com/fcsremover/
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