I have two user accounts with the same name, but cannot access the old one anymore - all my purchases are on that account! How do I merge the accounts, or recover that particular one?

I recently encountered a problem with both my account, for some reason it wouldn't accept my new password. And this was about the fith time I'd had to change it! I even wrote it down to ensure I wasn't mistyping it. But for some reaon it wasn't letting me log in form my phone or from my ipad. So I tried to reset it once again. However when I visited the website and searched for my username, it came back saying my 'account name doesn't exist!' I tried again and again but nothing. I thought maybe it would fix itself if I created a new account with the same details, so I did. But now none of my past purchases or my wishlist are showing up - and all my details are exactly the same! I've tried logging in using the old passwrd for my 'other' account but it's not working. And I tried searching for it again to reset the passwrod but it only resets this NEW account.
I tried sending a request for help, but I need someone with more authority to talk to.
Please help!

Antaeus00 wrote:
I tried sending a request for help,
But did you succeeed in sending a request for help?
Did you receive a response? How long has it been since you sent a request?
but I need someone with more authority to talk to.
There is no one with more authority than iTunes store support. We herem are only users.

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