I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

I just downloaded an album from itunes and 2 of the tracks will not play at all, they cut off. I need help with this??

Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. 
If it can be downloaded again, delete the track from iTunes.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
If it is corrupt and you cannot download it a second time, contact Apple.  Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Similar Messages

  • Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them?

    Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them? Any help would be appreciated

    Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
    tt2

  • HT1725 I downloaded an album from itunes and only half of the songs have downloaded. The rest of the songs keep trying to download and then come up with an error saying they cannot download at this time. I'm not sure what the issue is.

    I downloaded an album from itunes and only half of the songs have downloaded. The rest keep trying to download, but I keep getting a message that says, "Song cannot be downloaded at this time. Do you want to retry or be done." Each time I retry, the same thing happens. They will not download. I have restarted my phone and the same problem remains.

    Other people have been having similar problems with songs over a number of days.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting it from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

  • HT1725 I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

    I have downloaded an album from itunes, and one or two of the songs play in full but most of them stop mid song, even though it said 'download complete'. How do I fix this?

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I downloaded an album from itunes and on my ipod classic two songs will skip after 20 seconds of playing.

    Hi,
    I downloaded an album from itunes and two songs on my ipod classic will skip after 20 seconds of playing. They play fine on my iphone but for some reason they will not play on my ipod. Any suggestions please?
    Thanks!

    Sounds like they got damaged on the way to the iPod - remove them and put them back on

  • I purchased an album from itunes.2 of the track only partly downloaded,itunes have since sent me the tracks again but they wont sinc with ch

    i purchased an album from itunes,2 of the tracks only partly downloaded.itunes have since sent me the tracks again but they wont sinc with my ipod,which still has the defective tracks on it.any help would be great.

    First, I would suggest that you try restoring your iPod (although it sounds like it might be a problem with your iTunes or the files themselves).
    For info on restoring and iPod, see this:
    Restoring iPod to factory settings
    Also, check out the possible solutions in this article, and see if it helps with your issue:
    iPod doesn't play purchased content from the iTunes Store
    -Kylene

  • I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I re-start it

    I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?

    Hi denise mfrompalatine,
    If your iPhone won't turn on, try the steps in the resource below:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    https://support.apple.com/en-us/HT201412
    Hope that helps ...
    - Judy

  • Downloaded a book from itunes, works on iphone6, but will not open on ipad air. "not formatted correctly ". Any ideas ?

    Downloaded a book from itunes, works on iphone6, but will not open on ipad air. "not formatted correctly ". Any ideas ?

    Hello colinOxford0917,
    I'm sorry to hear you are having these issues with iBooks on your devices. If you continue to have issues opening the book in question on your iPad Air due to a format error, you may want to try deleting the copy on your iPad, then redownloading it directly to your iPad from the iBook Store. You may find the information and steps outlined in the following articles helpful:
    Frequently asked questions about iBooks - Apple Support
    iBooks: Tips for managing your iBooks library and storage on iOS devices - Apple Support
    Regards,
    - Brenden

  • I am running Windows 7 Professional.  When I try to install Flashplayer, I get to step 3, and then the installation will not proceed any further.  A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner.  I have tried to ins

    I am running Windows 7 Professional.  When I try to install Flashplayer, I get to step 3, and then the installaion will not proceed any further.  A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner.  I have tried to install on Explorer, Firefox, and Chrome.  Nothing works. Please help.
    Thanks/ Scott

    1. Restart your computer to stop any Adobe process that is running.
    2. Click on the following Adobe  link. Go to the bottom where it says "Still having problems?". Click on the version of Flash Player for your browser.
    Installation problems | Flash Player | Windows

  • I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?  Best,  James.

    I have a licensed copy of Adobe Acrobat X Pro for Windows.  I recently switched over to MAC OS and would like to move my Adobe X Pro over but the CD will not work for Mac OS?  Can anyone assist me with this conversion?
    Best,
    James.

    you cannot use your pc license to install on a mac.  you would need a separate license (and serial number) for that.
    adobe allows platform swaps, but only with the latest (xi) version, Order product | Platform, language swap
    your option to use acrobat on a mac are to upgrade to acrobat pro xi and change platforms, use a windows emulator (parallels/boot camp etc) on your mac or swap with a third party.

  • HT1473 downloaded an album from itunes and every song is out of sink with its title, HELP

    downloaded album from itunes and the songs dont match the title,help!!

    Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
    If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
    The above should sort you out but the forum you wanted was iTunes > iTunes for Mac which won't have been on offer since your were reading a Windows support doc. I'll ask the hosts to move this one just in case you have follow up questions that can be answered best in there.
    tt2

  • HT1689 Downloaded an album from itunes and only half of the songs will download to my ipad.  error says file cannot be converted.  How do I get this fixed or request a refund since I can't use the item purchased?.

    Downloaded and album from itunes and only half of the songs will download to my ipod.   Error message says file cannot be converted.  How do I fix this or get a refund from itunes?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • I have just download a book from itunes store but, i don't have an iPad to read it. Can anybody help me? Can i convert it? Thanks.

    i have just download a book from itunes store but, since i don't have an iPad, i can´t read it or even see it. Can anybody help me? Can i convert it? Thanks.

    Every purchase page for an ebook has a section that says "Requirements".  What does that say for your particular book?  That should give you the answer to your question.  Conversion is normally not possible.
    But there are some exceptions.  Please provide the Title of the book if you want further help.

  • Tried to upgrading ipad 1 from itunes and l guess it did not complete because all I have showing on the ipad is the itunes logo with the usb cable. when l try to connect it to my system, it resquest that a driver be used to install the device. Pls help

    Tried to upgrading ipad 1 from itunes and l guess it did not complete the process because all I have showing on the ipad is the itunes logo with the usb cable. When l try to connect it to my system, it resquest that a driver be used to install the device. Please help! How do I restore?

    Restoration is relatively simplistic. Here's whatcha do. Plug your ipad in, open itunes, now if itunes doesn't recognize it then you may have a problem, anywho, click on the ipad in the devices interface and go to the info tab, click restore, and it'll be just like it was when it left the factory. To get you data back, it should ask if you would like to use a backup, just select the backup you want and you'll be good to go. That is if you regularly backed up your iPad.

  • I downloaded an album from iTunes and some of the songs downloaded but others didn't there was an error message 8003 Unknown error occurred. While I downloaded the album to my phone, it wouldn't download to my mac, what am I doing wrong???

    I purchased an album on ITunes store, while the items downloaded to my phone, it didn't download to my mac. Some of the songs downloaded but not the majority, when I try to download the songs, it gives me an error 8003 Unknown error occured. What am I doing wrong? If I can't download this album, how do I get a credit??

    Hello mercdw,
    Once the music has been downloaded to your iPhone, you can transfer purchases from your device to iTunes.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Alternatively, the following article provides further information regarding this error and steps that can help resolve the issue.
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Allen

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