I'm trying to install iTunes on my new pc and get this message:

I get the following message when attempting to install iTunes on my new pc:
The installer encountered errors before iTunes could be installed. Errors occurred during installation.  Your system has not been modified.  Please re-run installer or finish.
I have re-run the install 5 times with the same result

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

Similar Messages

  • I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. It does not show up under "Programs".

    I'm trying to install itunes on my new computer and I keep getting the error message about Windows Installer. I've seen the other posts regarding this issue, however, I am unable to even get it to load for it to show up under "Programs".

    Repair your Apple software update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
    If you don't find ASU, go to Control Panel:
    START > CONTROL PANEL > Programs n Features / highlight ASU and click CHANGE then REPAIR,

  • Trying to install itunes on windows 7 pc and get an error message "service apple mobile device failed to start"

    trying to install itunes and getting this message
    "Service Apple Mobile device failed to start"

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

    I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I am trying to install my purchased software but I keep getting this message when I try to install

    I just purchased Production Premium for my Macbook Pro but I keep getting this message, I tried rebooting my system and tried installing the software several times without sucess. Any ideas?
    Exit Code: 7 -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 2 error(s), 3 warning(s)  WARNING: DW031: Payload:{6A2E619B-E4AC-433B-A648-D458CE543A96} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now. WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now. WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now. ERROR: DW020: Found payload conflicts and errors: ERROR: DW020:  - Adobe Flash CS5.5 depends on Flash Player to be installed. FATAL: DW020: Conflicts were found in the selected payloads. Halting installation. -------------------------------------------------------------------------------------

    A quick look at the log you posted shows that I might be failing because Flash Player is not installed.
    Could you install the latest Flash Player and then try again. Go to http://get.adobe.com/flashplayer/

  • HT1923 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

    I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."  The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.

    Hey there Frank0619,
    If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
    Issues installing iTunes for Windows
    These in particular: 
    Make sure you have an administrator account.
    To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Install the latest Microsoft Windows updates.
    To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
    Download the latest version of iTunes.
    The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
    Disable conflicting software.
    Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig: 
    Using Msconfig to troubleshoot conflicts in Windows XP
    Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
    Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
    Restart your computer.
    Install iTunes.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • When trying to install itunes on my new windows 8 laptop the browser says it installed but it didnt, how can I install it?

    I have tried to install iTunes on my new windows 8.1 laptop on both ie and chrome.  It says it has downloaded on the browser but nothing has popped up for it to download.  It tells me thanks for downloading, but nothing has come up to download it.  Just needing suggestions on how to download iTunes to my new laptop.  Thanks in advance.

    See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
    tt2

  • HT1926 I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system servic

    I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." ?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall and reinstall iTunes. I get the same failure each time.

    Tried to install iTunes with Win 7 Pro and I get an error 2 message that tells me to uninstall iTunes and reinstall, same error occurs. What's up?

    Hello, rodneywjr. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple troubleshooting articles that I would recommend going through when experiencing this issue. 
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Cheers,
    Jason H. 

  • Trying to install itunes onto a new laptop - stalling

    hi really looking for help here!!! not extremely technical but i'll give it my best go....
    i'm trying to install itunes onto a new laptop its a compaq with windows 7. it belongs to a friend and it never had i tunes on it before. i have tried downloading itunes from the main apple site, however when it begins installing the download stalls around 7 or 8% and thats it. have admin access, deleted temp internet files already. PLEASE PLEASE PLEASE HELP

    would really appreciate some help on this, trying to get itunes and a new ipod up and running for a friend. it's a present for her autistic son for xmas.

  • My Itunes wouldn't acknowledge my new Ipod, so i uninstalled it (older version) and now I'm trying to install the newest version.  I'm getting this error.

    My Itunes wouldn't acknowledge my new Ipod, so i uninstalled it (older version) and now I'm trying to install the newest version.  I'm getting this error.
    "An error ocurred during installation of assembly. "Microsoft. VC80.CRT type="win32. Version="8.50726195". publickeytoken="1fc8b3b9a1e18c3b" processor architechture="x86."  Please refer to help and support for more information.  Hresult=0x80070002
    I an stumped.....

    I Think it is telling you your computer operating system is too old for the newest update.
    What are you running?

  • I just tried to install Itunes on my new computer & lost everything!  HELP!

    HELP!!! I just tried to install Itunes on my new computer...i had it already on another one, that i know longer have...everything went fine and then the last thign it said that i already had this account set up non another computer and i thought it asked if i wanted to transfer everything to this new one, so i clicked yes...well apparently it didnt quite ask me that because it deleted everythihng...so it looks like i have never downloaded any songs in my Itunes and on my Ipod...did i lose it all or can it be retreived? im so freaking out!! Help please!
    Thanks, Miz. C~
    Ipod Mini   Windows XP   Lap Top

    Hello Miz C,
    As I said in answer to your other post, pressing "Yes" when iTunes brings up the dialogue window asking whether you want to replace the songs on your iPod with the songs in iTunes does exactly what it says. If you linked to an empty iTunes or one with only a few or completely different songs it will have erased your original iPod song list. Unless you have the original PC to connect back to the songs you had are gone. You could check out what data recovery programs are on offer but I have no experience of any to fully recommend.

  • TS3212 im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

    im trying to install iTunes on my new hp com and it keeps coming up with error code HRESULT:0x80070BC9 what do i do?

    HRESULT: 0x80070BC9
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 80070BC9, or some other number? (If they're another number, what number are you getting?)

  • Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    Every time i connect my iphone to itunes and trying to do a backup or get the new update it says i have to restore my iphone. and then that doesnt work, i tried to reinstall itunes but it doesnt work. i get this all the time. fix it please.

    iTunes states " There's a problem with your Iphone, please contact apple service center " Also i took my iphone to a local service man and he told me the IMEI code has been corrupted and there's nothing that can be done about it. Please help, if you have any solution.
    Thank you

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