I need to change my iCloud username as the email address has changed

I have changed my email address for my iphone and successfully changed the apple id. However , now my icloud on my phone won't work as it has the old email address and i cannot find where I can change it as the username is greyed out in settings. Any ideas?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • How i am suppose to receive my iCloud username if the email doesn't worked?

    how i am suppose to receive my iCloud username if the email doesn't worked?
    the email that they have is not the right one because my real one didn't worked so i created one and they send me all the information about how to change my email for a username in a other email who works (my real one).but now i am suppose to receive a email as they said but i don't...
    how i am suppose to get the information if the email don't work?
    thanks
    (i french sorry for my horrible english)

    See if Apple ID Support can help.
    There is a contact link.
    Apple ID Support

  • HT5622 I have a new iPod just created my icloud account however the email address that I entered is incorrect & not a valid one therefore I cannot verify it. How can I change it ?

    I have a new iPod just created my icloud account however the email address that I entered is incorrect & not a valid one therefore I cannot verify it. How can I change it ?

    Please try to sign in in here and change it: http://appleid.apple.com

  • How do I verify my iCloud account when the email address apple wants to send the instructions to no longer exists?

    How do I verify my iCloud account when the email address Apple wants to send the instructions to doesn't exist?  I know I need to change the email account associated with iCloud but there doesn't seem to be a way to do so.  Any help would be greatly appreciated!! 

    Did you create an entirely new ID or did you just change the Gmail address to a new email address on your existing ID?

  • I forgot the icloud password and the email address to recover it is not working anymore plz help me

    i forgot the icloud password and the email address to recover it, is not working anymore plz help me
    i want to erase the iphone but i cant without writing the i cloud password

    iForgot iCloud Password

  • I have an iCloud account but the email address its set to has been terminated and I have forgotten my password, how can I reset my account?

    PLease tell me how to reset my iCloud account email address if I can't remember the password?

    You need to setup your own user account on the computer to keep independent iCloud accounts, contacts & calendars. Then sign in to your iCloud account in your user account.

  • How can I authorize my iPod on a new laptop when the email address has changed?

    I had another laptop when I signed on with an account for my iPod nano.  The IP address changed only for commercial use.  I now have another laptop and registered with my new email address.  However, when I try to move my music and podcasts it brings up my old email address.  I don't want to lose all of the music and podcasts I bought.  How can I authorize this computer and transfer my things?

    http://support.apple.com/kb/TS1389

  • I have updated my ipad to ISO7 and it has asked me to put in icloud id however the email address on my icloud is my old one and I can not sign in.

    help

    Hello Lell49,
    If you change your Apple ID from your old Apple ID to your new one, then you may need to put it back to your old one so you can sign out. Once that is done just change it back all should be good. Take a look at the article below for more information. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/en-us/HT203828
    Take it easy,
    -Norm G. 

  • HT4484 i want to change my apple ID as the one i have (the email address) has been inactive for a while. When i enter my new one it is saying i cant use it as i already have used it as a rescue address. how can i delete is as a rescue address?

    where can i find the settings to change my rescue email on my mac?

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Manage your Apple ID -
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

  • HT5624 Hi, I have an iPad with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer working. How do I change my iCloud I'd and password to match my Apple ID one? Thanks in advance

    Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance

    Hi Cplantin!
    Here is an article for you that will help you with this question:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore.

    I need to change my iCloud email address.  I changed it for my Apple id but I can't log out of iCloud to change it there.  Find my iPad is activated so I can't delete my iCloud account.  I don't have the email address the iCloud login has anymore so I can't have the password sent there.  To sum it up, iCloud has an old email for the account log-in.  I don't remember the password for the old email.  I have Find My iPad activated so the iCloud account cannot be deleted.  And I am already logged out of iTunes & App Store. 

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • I need to change the email address in iCloud

    I need to change the email address in iCloud

    What do you mean? - the address you use for login or the @icloud.com email address created when you opened your iCloud account?
    LOGIN
    If your login is an @mac.com, @me.com or @icloud.com address you cannot change it. If it is a non-Apple email address you can change it, but please be careful to follow the procedure outlined here:
    Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
    Create a new email address, for example  at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
    Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
    Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
    Enter your new address and click 'Save changes'.
    Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
    Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
    I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.
    EMAIL ADDRESS
    Once you have created an iCloud account and chosen an @icloud.com address to go with it you can't change the address (short of creating an entirely new account).
    However, all is not lost. You can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
    More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a

  • HT1688 I need to delete my iCloud my email address has change and I don't know old password todelete

    I need to delete my iCloud my email address has change and I don't know old password todelete

    i cant active my iphone after restor and i forget my apple id and password
    can you active my iphone

  • How can I change my account on icloud without losing all my data and suppressing the former account. I just need to change the email address... TKS

    I changed my email address, how can I keep my icloud data without cancelling my former account...?

    Hey there Fonz111,
    It sounds like you have a new email address you would like to use to replace the email address you are currently using for your Apple ID, without losing any of the info you have in the account. You can update the email address with this article named:
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/ht5621
    To change your Apple ID, follow these steps:
    Go to My Apple ID (appleid.apple.com), click "Manage your Apple ID", and sign in.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID. If you are unable to receive messages at your trusted device, follow the guidelines for what to do if you can't sign in with two-step verification.
    In the "Apple ID and Primary Email Address section," click Edit.
    Enter the email address you want to use, then click Save Changes. Apple will send a verification email to that address.
    Open the email from Apple, then click Verify Now in the email.
    When the My Apple ID page opens, sign in with your renamed Apple ID.
    If you have two-step verification turned on, you'll be asked to send a verification code to the trusted device associated with your Apple ID.
    After you see a message indicating that verification is complete, remember to update all of the stores and services that you use with your Apple ID.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • How do u delete iCloud account or CHANGE the email address?

    Long story short, I ended up having to restore to factory settings my iphone.  I had planned on restoring one of the backups that I had done through iTunes.  (Yes, I now know to backup through iCloud so please do NOT suggest that -.-) but it kept telling me that there was a threat detected in the backup file??? So skipped it. And tried again. Didn't work. Got same msg about the threat. So I ended up healing the threat and then it told me that it couldn't restor the backup because a file was either missing or corrupted. I'm like..***!!! Ughness.
    So now I'm trying to set it up so that I can back it up via iCloud so that this stupid issue doens't occur again, but my old @rogers.com email address is the iCloud email addres and I'm trying to change it in the iPhone to my @bell.net email address.  I have changed it in itunes.  It's working there...but my stupid iPhone keeps asking me for the password on the Apple ID that has the @rogers.com email address. THAT IS NOT THE EMAIL ADDRESS THAT IS SET UP IN MY APPLE ID! I have already set up the new one....which is the @bell.net one but for some stupid reason, iCloud keeps wanting the @rogers.com one...and whenever I enter it, it's not correct because that email address has been removed.
    Can someone PLEASE help me.
    Thanks
    Rose

    You can't actually terminate an iCloud account, though obviously you can simply log out of it on all your devices and then ignore it in future.
    I gather that the @icloud.com address is also the actual ID? You can't change that. However if your Apple ID that you use to log into iCloud is a non-Apple email address you can change that - please follow carefully the instructions here:
    http://www.wilmut.webspace.virginmedia.com/notes/icloudfaq2.html#6
    If it's this non-Apple address which is compromised then changing the ID will solve that. If it's the @icloud.com address which is compromised then you cannot change that though you can add up to three 'email aliases' - these are additional addresses (not accounts) which deliver into the same inbox as the main account. (In fact it's a good idea to give out alias addresses, rather than the main address, because if they attract spam you can easily change them.) (New aliases can only be @icloud.com ones; @me.com addresses cannot now be created.)
    You should be aware before you start that once you've created an alias you cannot turn that address into a full iCloud account or move it to another account.
    More information on aliases here: http://help.apple.com/icloud/#mm6b1a490a
    However if you add an alias the original address will still function, so if you are getting a lot of spam it will still arrive.
    You can get a completely new iCloud account simply by creating a new Apple ID at http://appleid.apple.com , for which you will need a new non-Apple address which has never been associated with an Apple ID.
    You will need to sign out of the old account on all your devices and sign in with the new ID.
    If none of this solves the problem and it is a security issue, go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Apple ID account Security'.

Maybe you are looking for