I receive an error message regarding the preview cache.
Upon LR startup I receive an error message regarding an inability to read from the preview cache. I have deleted the preview file from the Previews.lrdata folder as recommended, tried the alternate start-up in windows explorer and still receive the preview cache reading error message. Do you have any other suggestions?
I have deleted the preview file from the Previews.lrdata folder as recommended
This doesn't sound right.
You want to delete the entire folder whose name ends with Previews.lrdata, and not some "preview file" within Previews.lrdata (and I don't really know what you mean by "preview file")
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Hello?
I bought a new/used open item macbook pro and tried to connect my iphone to it but it indicated I did not have the newest version of itunes. when i try to download it, at the end of the download, I receive an error message indicating the file is corrupt.Hi Barbara,
I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7, who like myself was a newbie on this platform, b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
Regards
John -
I purchased a magazine using the Zinio app which I'd recently downloaded on to a recently purchased iPad. I received an error message at the time (can't recall the details) but have since been invoiced for the $8.99. How can I get the Magazine I purchased?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
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Cheers, Tom -
Hi I have a question about shooting in Raw with my Canon EOS 6d.
I'm in the process of learning photography and my goal was to start shooting in raw.
I have Photoshop CS5. When I tried to edit my images in raw I received an error message stating, "The photoshop camera raw plug-in did not recognize the format. If these files are from a camera, you may need to update your camera raw plug in."
In researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6. My version of CS5 is 6.0.0.205. Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost. THANKS in advance!
HeatherIn researching the issue I read that to edit in raw you need a camera model requirement of at least 7.3 which only works with CS6.
That is correct. Your camera was first supported by Camera Raw 7.3. Camera Raw 7.3 will not work with CS5. You need CS6 or CC.
Being new to all this I see that my options are to upgrade to CS6 or convert by using DNG converter and paying a monthly fee. Two things I know nothing about and don't know which is would be more beneficial.
I'd appreciate any advise on which route to go and how upgrade and what it may cost.
It all depends on your preferred workflow and your budget.
Using the DNG converter is free. There is no monthly fee. You use the converter to convert all Raw files from the EOS 6D to DNGs then edit the DNGs in CS5. That's an extra step every time - every photo. Some people don't like the extra step. Others don't mind.
Camera raw, DNG | Adobe Photoshop CC
Or you can upgrade to CS6 (non-Cloud) and pay the upgrade fee
Creative Suite 6
Or join the Cloud and pay the monthly fee
Or join the Photoshop Photography Program (US9.99/month) and get PS CC+LR -
I've been receiving an error message, "That the .itl file is locked, on a locked disc or you do not have write permission". Can someone tell me how to unlock the file or disc?
theres no - in "itunes" its all one word
try right clicking and running itunes as adminstrator or try on a different user account -
I installed iTunes 64 on a Windows 7 (Home) HP Pavilion and received this error message. the file iTunes Library.itl cannot be read because it was created by a newer version of iTunes. Please help!
The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash -
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hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we
mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere. -
I purchased the entire season of the Pacific from the iTunes Store. After downloading 3 of 11 episodes, I continue to receive an error message that the remaining episodes could not be downloaded at this time. This has continued for several days. There is plenty of room on my iPad 2.
Hello and welcome to the forums;
Our phone support is open every day Monday through Sunday, although there are different hours of operation for the weekend. If after a webOS Doctor reset you are still experiencing the same problems, I would likely recommend replacement, either in a local store for your carrier or through our technical support department.
There may be additional technical support offered or suggested over the phone, this would need to be done first before a replacement could be issued.
Hope this helps,
TreoAide -
If my Adobe Muse and Air apps are both up to date (as of today) and I cannot open a Muse file, what are my options? While Muse is relinking assets I get an error message regarding the Progress Window "showing" and then Muse crashes.
Hi there,
Do you get this error while opening a particular file or all files?
Please try opening a different .muse file, and check if it does the same?
Ar you opening a .muse which is saved on a network drive?
Thanks. -
I have a 16 GB iPhone 4S. Tonight when I went to sync with my iTunes on my MacPro, I received an error message that the iPhone could not be sync'ed because it needed 6.25 GB more space. I still have 2.5 GB free. I sync'ed last night fine. How could I need 8.75 GB (6.25 +2.5) more space on a 16GB iPhone. I have added nothing but audio podcasts to my iTunes library on my Mac in the last two days and I have not change the sync setting on my iPhone. Something has gone haywire. Any ideas. Mahalo, Oahu Guy
I resolved this after some analysis. Turnes out that iTunes was not recognizing that my music was already installed on my iPhone, so when I tried to sync, iTunes was attempting to load all my music a second time, and there was not enough room on my iPhone for that. I did a restore from backup today and this appears to have resolved the problem. I initiatied an iTunes sync and it worked fine. Not sure where the glitch was. Could have been in the latest update of the iTunes software. Not sure. Anyway, I'm good now.
Oahu Guy -
I received an error message from the hardware test (4SNS/1/40000000:TCOP-85.875) Anyone know anything about this? Problem is that discs will not load.
Reset PRAM and do the hardware test.
Reset PRAM. http://support.apple.com/kb/PH18761
Contact Apple.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best. -
I purchased this computer today Windows 7; I have gone to the 64-bit download but at the end of the download I receive an error message saying the error occured during installation. Cannot download, any other way?
What does the error message say? (Precise text, please.)
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Lr 5.6 error message that reading preview cache failed and will correct when reopened; does not correct on reopening; removing preview.lrdata files allows LR to open but photos not shown; what action should I take next?
Yikesyou have helped me before and I thank you for that. Funny how at the last resort I ask a question and then an hour later I fix something that has been broken for five days. I got off on the wrong foot with Lightroom installation and I really stepped in it...a lot had to do with a bad hard drive and all that. I still have remnants of catalogues etc so I am never quite sure where I am. I ran a search and found more than one .lrdata files. I finally got the right one to delete and I think I am okI'll be crying to you again if I am wrongall best, thanks again for your helpjim sterne
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I am getting an error when reading the preview cache and the program shuts down.
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