I recently got my Iphone 5s wet.
Where can I lodge a Service Request for repair and how much? It is still fully functionable.
Even the screen dont have any dents. Buttons are still fully working and the fingerprint scanner.
I just really want it checked cos there's a stray of light inside. Help!
Not only will they not replace it nor exchange it, they will provide no further support for it at all. Any warranty you had is now void.
Similar Messages
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my iphone battery is burning hot and the power goes to low battery in 20 minutes and charging takes all day does anyone know how to fix this or do i need to replace it for a new one, thank you
Make an appointment at the genius bar and get the phone replaced. It will cost you US$149 for an out of warranty replacement.
Do NOT keep it turned on. Do NOT use it. It is a fire hazard now. -
I have recently got an iPhone 4 out of no where it has decided to think that my headphones are in and they are not but does work with headphones in.
Then later on within the same day it after turning my phone on and putting it on charge it comes to the screen stating to connect to iTunes/emergency calls only/no service so I connect it iTunes and it says we are unavailable to continue with your activation at this time. Please try again later, or contact customer care.
HELP!the same problem but i used it already for 3 years my iphone 4, when i update to ios 6.1.3 version, now is failure like said.
we are unable to continue with your activation at this time please try again later, or contact customer care
any help please. i am here in saudi arabia city of jeddah.
thank you very much in advance
pabs -
I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.
I have recently got and iphone 4s, I share a itunes library with a family member, i didnt realise by sharing icloud our phonebooks would merge i now have her contacts she did have mine but deleted them from her phone, how do I get mine back I have just done a restore but it hasnt worked......gutted if ive lost them, any ideas.
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I purchased songs from 2 different computers using itunes with the same apple id. I had 1 iPod I used for these but I just recently got an iPhone and I was wondering why it wasn't letting me put my purchased songs on my iPhone?
You can transfer iTunes content from an iTunes library on a single computer only.
Since these songs were purchased with the same iTunes account, you can download the song that is not in your iTunes library on the computer you will be syncing your iPhone with. Or you can download the song or songs direct on your iPhone.
http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US -
I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
1) Removing all music from phone and resynced to iTunes PC library.
2) Erased phone and restored from back up
3) Erased phone and started as a new iPhone
4) Reformated the music files in my library that weren't playing
5) Deleted songs from iPhone and computer and re-imported CDs
6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
7) I have also turned it off and turned it back on several times
8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
9) I have tried to get Siri to play them, did not work.
10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
11) I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
After all of these things it is now WORSE!!! My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out. My conclusion is i have no clue at this point! I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!! PLEASE APPLE FIX THIS ISSUE FOR US!!!!I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps! -
I recently got my iPhone 5s and tried to restore it with the stuff on my old iPhone but I couldn't because the iPhone 5 didn't have the recent update, so I set it up and a new iPhone, will I be able to use iCloud to restore now or will I need to use my laptop ?
I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps! -
I recently got my iPhone 5 unlocked and the other day I updated my phone to ios 7. After doing so my phone shut off and turned on and it said I had no service. I guess it completely wiped out my unlock. I was wondering if anyone knows what I can do to fix it!!
How, EXACTLY, did you get it "unlocked"? ONLY the carrier it's locked to can authorize unlocking it. Anything else is a hack.
You can not get help here for a hacked phone. -
I have only recently got my iphone, and the screen won't rotate in Safari, the ipod, photos or messaging. It works fine in games (eg Doodle Jump). The screen portrait lock is off, and i have tried turning it on and off and updating it. Why wont it rotate?
Next step is to Restore it in iTunes from your backup. If that does not work they try Restoring it as a new phone. If still no go it is a hardware failure and you will need to get it serviced.
And you are not showing the hardware lock icon on the top right of the home screen? -
Hello guys i recently got my iphone 4G S and when i connect it on computer i cant see it in itunes i tryed everything with restarting device reinstalling the itunes and usb fixing but i cant still see it in itunes.On other computers i can see it help plz
Verify Step 2 and 3 mentioned in the article.
http://support.apple.com/kb/TS1538 -
Hi, I recently got the iPhone 6, a bit of mucking around with iMessage, over it to be honest. When i message from my macbook air my recipients receive my message from my email. HELP! it never used to do this. its so annoyingly frustrating.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode.) -
HT1349 Recently got an iPhone and I can't find it? How do I find lost iphone?
I recently got an iPhone and can't find it. How do you locate it?
If you set up Find my iPhone, go to http://icloud.com and track it. If you didn't set up this service then it's lost for good.
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I recently got my iphone from AT&T which came with a charger and know the charger says "this cable is incompatible with this iphone and is not reliable" can anyone tell me how I can fix this or what to do?
Contact AT&T to have them replace the cable.
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I recently got my iPhone 5c stolen. How can I track it?
I recently got my iPhone 5c stolen. How can I track it?
The only way to find a lost iOS device is to use the Find my iPhone app or www.icloud.com. For this to work, you have to enable this feature on the lost device prior to loss. If you didn't do this, there is no way to find it. Neither Apple nor your carrier will find it for you.
Setup Find my iPhone:
http://support.apple.com/kb/PH2697
Here's a good tip from Kappy on what to do if you device is lost or stolen:
https://discussions.apple.com/docs/DOC-3362
Good luck. -
I recently got the iPhone 4S and for some reason the Settings button for the home screen has a little red 1.If anyone know why their is little red number1 and what I have to do it would be fantastic! Thanks :)
Hallo. I did it this several times and I have the latest update to iOS 6.0.1, but still the red mark 1 at the Settings icon. Do you have any other idea?
Thank's.
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