I recently purchased a MacBook Pro Retina Display. In addition, I picked up a USB Superdrive. It appears the Superdrive does not want to accept my discs and just ejects them. What am I doing wrong?

You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro

Similar Messages

My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?

My MacBook pro retina display 15 inch (2013) doesn't start. After I press the start button there is only a beep sound at regular interval. The screen remains blank and the keys don,t light up. Can anyone help please?

If your MBP is under warranty, bring it to an Apple store and have the technicians fix it. If not, try the steps in this support article:
http://support.apple.com/kb/ts2570
Ciao.

I just purchased my Macbook Pro retina display OS X 10.7.4 in June 2012. Shortly after I began using it, it began randomly restarting itself while in use. Why and how do I fix this?

So as I said in the title, I purchased my new Macbook Pro retina display OS X 10.7.4 in June 2012 and recieved in early July. Shortly after I started using the laptop, it began randomly restarting itself. It does this about once a week while I am just using the laptop for normal internet browsing. I haven't downloaded any outside software that the system could be rejecting and it is fully charged. Any ideas on why this is happening or how to fix it?
Also this is a total random question, but there is a residue on my laptop that is faint but randomly shows up. I'm almost positive that it is nothing on my hands or where I place the laptop. I wasn't sure if it was something possibly coming from the side vents. Thanks for the help!

Exactly what Shootist007 states - take it in for service or replacement - could be a simple software issue or it could be a hardware issue...
Don't even bother messing with it.....Might screw up even more.....
Make sure your files are backed up in case they give you a replacement....
Good luck - hope you get it sorted out...

Macbook Pro Retina Display Cracked, is it replaceable or Do I have to replace the Whole Laptop?

Hi, I bought a Macbook Pro Retina about two months ago....
And a few days ago I cracked the Display on the Bottom Left Corner (3 inch)...
Now I am getting vertical and Horizontal Lines.....
I called a Apple Premium Reseller they told me I have to repalce the whole **** Laptop... is it real or I can just change the Display assembly only?
If so How much will it cost?

Assuming that it is just the screen that is broken, it should be replaceable, but it will cost a lot. (How much I don't know.) Of course, if you dropped it or something similar, there could be all manner of other damage that you can't see. I dropped my previous MacBook Pro (didn't crack the screen), and when it finally failed, the diagnosis was a damaged logic board, and the total repair cost would have been over $1,000, with no guarantees that other components might not also be damaged. I opted to simply replace the machine rather than pay that much and run the risk of other expensive repairs in the future.

In my macbook pro retina display 15"l there is a constant clicking noise, coming from the left side of the computer. Any ideas ?

It goes on constantly while the computer i s on, with like a 2 second delay, and to be honest it's driving me mad. I may just end up taking it in, but if I have to get it replaced I dont want to lose all my files and programs.

You should have a backup in the first place. If you don't, buy an external drive (they're inexpensive these days) and make a Time Machine or a clone backup (using Carbon Copy Cloner).
Then take your machine to your local Apple Store or an AASP and let them diagnose the computer. See if they can isolate what may possibly be making the 'clicking' sound.
Clinton

Facetime and iMessage on Macbook Pro Retina display slow after Yosemite 10.10.3 Update

Hi
I recently updated my Macbook Pro Retina display to Yosemite 10.10.3 update. I see that the Facetime and iMessage has become relatively very slow. Like for example when someone calls on my phone it takes like more than 15 seconds + to show up on my macbook. Earlier it used to be like instant!
I started seeing this problem on Yosemite 10.10.3 update only. Also the same is the story with iMessage. When I get an SMS or an iMessage from my friends it takes like a good 30 seconds + to show up on my macbook pro.
Just for your information, this is the version of macbook i am using
MacBook Pro (Retina, 13-inch, Late 2013)
2.4 GHz Intel Core i5
8 GB 1600 MHz DDR3
251GB Flash storage
As Suggested by someone I also tried RESETTING my computer's PRAM. That didn't seem to help either. Can anyone help. If it is a genuine bug in Apple Yosemite, I'd like to file a bug in the community.
Regards
Shreyas

Hi Barney,
Here is the output you seek -->
Problem description:
FaceTime takes 30 seconds to open up
EtreCheck version: 2.1.8 (121)
Report generated 19 April 2015 8:13:14 am IST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2013) (Technical Specifications)
    MacBook Pro - model: MacBookPro11,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 430
Video Information: ℹ️
    Intel Iris
        Color LCD spdisplays_2560x1600Retina
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 23:47:26
Disk Information: ℹ️
    APPLE SSD SM0256F disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 250.14 GB (111.66 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Viscosity
    [not loaded]    com.viscosityvpn.Viscosity.tap (1.0) [Click for support]
    [not loaded]    com.viscosityvpn.Viscosity.tun (1.0) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
    [running]    com.citrix.ReceiverHelper.plist [Click for support]
    [running]    com.citrix.ServiceRecords.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    com.realvnc.vncserver.peruser.plist [Click for support]
    [not loaded]    com.realvnc.vncserver.prelogin.plist [Click for support]
    [running]    net.juniper.pulsetray.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.macromates.auth_server.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.realvnc.vncserver.plist [Click for support]
    [loaded]    com.sparklabs.ViscosityHelper.plist [Click for support]
    [running]    net.juniper.AccessService.plist [Click for support]
    [not loaded]    net.juniper.UninstallPulse.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    PepperFlashPlayer: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
    googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
    ClickToFlash
    Reload Button
    YoutubeWide
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        18%    mds
        15%    Safari
         6%    WindowServer
         5%    com.apple.WebKit.Networking
         1%    ocspd
Top Processes by Memory: ℹ️
    455 MB    softwareupdated
    206 MB    Microsoft Outlook
    153 MB    com.apple.WebKit.WebContent
    146 MB    WindowServer
    137 MB    Safari
Virtual Memory Information: ℹ️
    298 MB    Free RAM
    3.76 GB    Active RAM
    3.36 GB    Inactive RAM
    1.17 GB    Wired RAM
    4.45 GB    Page-ins
    901 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 18, 2015, 08:25:23 AM    Self test - passed
    Apr 17, 2015, 06:29:29 PM    /Library/Logs/DiagnosticReports/ncproxyd_2015-04-17-182929_[redacted].crash
    Apr 17, 2015, 03:11:05 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-17-151105_[ redacted].cpu_resource.diag [Click for details]

Pixelated MacBook Pro Retina Display!

I just purchased a MacBook pro retina display 15" 2.3ghz 2 weeks ago and i thought everything was going to be as clear as ever, but it turns out that more stuff are pixelated than before!!!! For example icons and text on websites, download managers and even the programes i work on such as (Adobe photshop, illustrator, indesign) you can see the tool's pixels.! Is this the way it should be or is there something wrong going on?!

Hello Donald,
Macbook Pro, retina display, 15".
2.0GHz quad-core Intel Core i7 processor with 6MB shared L3 cache.
8GB of 1600MHz DDR3L onboard memory.
256GB storage.
Intel Iris Pro Graphics.
OS X MAVERICK.
$1999 / 2.049eur.
Adobe Photoshop, inDesign and Illustrator CS5. Never gave me problems... Pixelated.
Probably the cloud edition CS6 is performed to retina display? Well, I cannot afford the cloud edition now...
Adobe Acrobat Pro think it's 10. Pixelated.
Portrait Professional 11. Pixelated.
Lightroom 5 is ok with retina display.
And some other programs I'll might use, but not now, for 3D editing and video. I'm afraid of not getting the HiDPI quality in several programs, while I can't wait 6 months or 1 year to developers "work on it"... My job is now, no later...
Thank you

I am going to replace my 3 year old MacBook Pro with a new MacBook Pro Retina display machine. I have been told by Apple that I can use the Migration Assistant ON MY WIRELESS NETWORK (no cables) to transfer data... I've read this can take AGES.. True?

I am planning to replace my 3+ year old MacBook Pro with a new MacBook Pro, Retina display... I have been told by "chat" on the Apple site that I can transfer my data wirelessly... on my network.. Is is a good option? I don't want to invest in cables if I can help it... since the old machine has firewire and the new one has thunderbolt! Will the wireless transfer take forever... as in 30-50 hours??? I've been hearing these horror stories...

Ralph Landry1 wrote:
Recently did one MacBook Pro to another for my daughter...almost full 500 GB HD estimate wireless was 48 hours, wired took a little over an hour.
Wow, shocking in comparison. You have the patience of a Saint !

The Logic Board of my MacBook Pro Retina Display stopped working.

I purchased my MacBook Pro Retina Display 13 months ago. Barring a few errors the computer functioned beautifully, and I maintained it with the care it deserved. On Wednesday, last week, the laptop ceased to work completely. It wouldn't start, or charge. On submitting it for repair, I was informed that the logic board failed. Since its warranty lapsed a month ago, $1050 is required for its replacement. That outrageous amount is more than half of what I paid initially for the laptop. The service provider would not agree to any concession, or plea.
For an Apple enthusiast, it is very disheartening to learn that its foremost product stops operating in this manner. I am a high school senior, who has accustomed himself to his computer, and cannot at this time purchase a new laptop, let alone a Windows laptop. With college admission deadlines fast approaching, I solicit your help and suggestions, very desparately.

As much as it will suck to hear this answer, there really is no solution. Because the computer is now out of warranty, you have to pay the full $1050 to get the logic board replaced. I know this is a large sum of money, but you have to remember that the logic board includes the CPU, Graphics Card and RAM, all soldered onto the board. You're paying to replace all of the most expensive components of your computer, even if only one of them failed.
So, long story short, you'll have to either pay to replace the logic board, because it's out of warranty, or buy a new computer.

MacBook Pro Retina Display Battery Charging?

When first purchased a MacBook Pro Retina Display and first open it to use, is it best to immedicately attach on the power supply while first booting it up for 1st use?
Also how long it take to charge completely because it doesn't have the battery level of charge at the side of the notebook anymore?
Next how often should I completey drain the battery and How Low I should let the battery get before charging the laptop again?

Hello Davin12,
Fortunately, we have an entire page (with links to additional information) regarding the batteries in our devices.
Apple - Batteries
http://www.apple.com/batteries/
Cheers,
Allen

Flash storage in Macbook Pro Retina Display

For the flash memory storage in the macbook pro retina display, how many number of program-erase cycles are good before the wear begins to deteriorate the integrity of the storage?

Here's an example - on how the program / erase cycle works on a SSD (flash storage)
SSD Endurance
3K P/E Cycles
5K P/E Cycles
10K P/E Cycles
30K P/E Cycles
NAND Capacity
100GB
100GB
100GB
100GB
Writes per day
10GB
10GB
10GB
10GB
Write Amplification
10x
10x
10x
10x
P/E Cycles per Day
1
1
1
1
Total Estimated Lifespan
8.219 years
13.698 years
27.397 years
82.191 years

Upgrade graphics card macbook pro retina display mid 2012

Can I upgrade the graphics card on my macbook pro retina display mid 2012 ?
If I can where can I get the parts from ?
Thank you

The only way to do that upgrade is to convert your MacBook Pro to CASH (by selling it) and use the cash to buy a Mac more to your liking.

I recently purchased a MacBook Pro with Retina. Which adapter do I purchase to connect it to a Samsung TV for the best quality?

I recently purchased a MacBook Pro with Retina. Which adapter do I purchase to connect it to a Samsung TV for the best quality? Thanks.

Doesn't matter. All HDMI cables should work, some are considered better than others, I had a $5 ebay cable work just as good as a $20 monster HDMI cable.

Macbook pro retina display does not respond. Any fixes?

Macbook Pro Retina Display does not respond. Any fixes? I wonder if it overheated and shut down. Anyone else had a problem?

Kitsi,
try shutting the book for 1-min and reopen it.
Also found the combinations buttons fn-control-F7 to unfreeze.
good luck

Does photoshop elements 12 support MacBook Pro retina display?

Does elements 12 support MacBook Pro retina display?

The point about whether to use an automatic process or not is a separate issue. I can understand that some people would not want to use it. However, even doing it manually in PE12 does not use the MWG standard.
Thanks for the pointer to the thread, which I note was started 2 years ago, with the last comment a year ago.
From that, I draw the conclusion that the PE developers see this as a very low priority. All the more reason for me to look at competitor products that do support this standard (e.g. Picasa and Photo Supreme).
Thanks again.

I recently purchased a MacBook Pro Retina Display. In addition, I picked up a USB Superdrive. It appears the Superdrive does not want to accept my discs and just ejects them. What am I doing wrong?

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