I recently purchased a new computer and activated firefox sync and Bookmarks came across OK but without passwords. Went back to reload in event of error and user name and password that was accepted earlier now rejected.

As above sync worked but without passwords, all efforts to enter site to remedy were rejected and password reset refused. To my amazement when I came to file this question name and password was accepted.

this helped soo much thank you!

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I own PS Elements 11 on CDs but recently purchased an new computer without a CD drive. Can I transfer PS Elements to my new computer and, if so, how? Is my only option to purchase and download PS Elements 13?

I own PS Elements 11 on CDs but recently purchased an new computer without a CD drive. Can I transfer PS Elements to my new computer and, if so, how? Is my only option to purchase and download PS Elements 13?

You can download and install PSE11 from the link below. Validate with the serial number from your CD packaging. It has 24 digits commencing 1057
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific fol

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific folder. it looks like it downloads. It then keeps taking me back to this page. Im not sure where to go next

if you have a win os you should have dl'd an exe and a 7z file.
put both in the same directory and double click the exe.

Keep getting error message "user name or password for aol is incorrect". I have reset both username and password and still can't get my mail. This problem only seems to exist in the evening.

Keep getting error message "user name or password for aol is incorrect
". Have reset both and problem still exists. Problem appears to be in the evening hours only.

reset the password to re confirm that that isn't the issue

HT2729 i have recently purchased a new computer and set up my i tunes account on it. i have synced my ipad but it wont sync the films that are on the ipad already. when i go to add on some new films it tells me i will lose the films that are already on th

Hi i have recently purchased a new pc and set up my itunes account on it - i have synced my ipad to it but it wont sync the films that are stored on the ipad. when i go to add new ones are it says it will delete the ones on the ipad and replace them with the new ones.How can i keep the films that are already on there and get them into itunes?
I am unable to delete my itunes account on my old pc due to technical failure - could this be why?
Hannah

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

I recently purchased a new iPad. I would like to delete my email addresses from my old iPad so I can give it to my grandson. Can I do that without deleting the apps?

I recently purchased a new iPad. I would like to delete my email addresses from my old iPad so I can give it to my grandson. How do I do that for just the old iPad?

If you want to remove your Apple ID from the iPad you can just sign out in Settings>iTunes and App Stores>Apple ID. Tap your ID and sign out. That will not delete the apps from the iPad. He will not be able to update the apps without your username and password and he will have to sign in again in order to that.
If he is going to use his own Apple ID and he begins to switch and back and forth from one ID to the other - and if he downloads anything again using your ID, he will lock himself out of his own ID for 90 days.
If you are asking how to remove your email account from the iPad go to Settings>Mail, contacts, calendars>your email account>Delete account. That will not cause you to lose any apps either.
You should probably explain exactly what you want to do in order to clarify.

I receive an error stating user name and password are not valid on my ipad and iphone 3Gs when attempting to load email from my icloud account. When I log onto icloud from my Mac, it wont load the email either.

One day, my ipad and iphone pick up my emails (.mac account) from icloud just fine. the next day, I recieved error messages that say my user name and password are not accurate. I removed the icloud program on both devices and added it back on to both devices and get the same message. I logged into icloud from my Mac and while I can log in, it times out when I select email and wont load the email there either. Any Suggestons?

I am having the same problem; it started about 24-36 hours ago.
I know my ID/PW combo are correct because I can access all other aspects of iCloud except mail.
iPhone -- returns incorrect ID / Password
iPad -- Same
Mail.app on Mac -- returns incorrect password error
icloud.com -- allows me to log in and use all functions accept mail. When I try to use mail it stays on a white screen for about 60 seconds then returns a dialogue box that indicates a server error.
I contacted Apple and they placed my iCloud account into something called "Troubleshooting" mode. They generated a new strong password and sent it on to "Engineering."
I suspect there are a small number ofo users like you who are affected with the same problem I am. Too small a number for it to be reported as an outtage. I suggest you call Apple and open a case to have your mail investigaged.
Hope this helps...

TS1389 i recently purchased a new computer and now trying to locate my iTune music library to download onto my new computer. But cannot locate my account

I purchased a new lenovo computer and cannot locate my iTune account in order to retreive my library of music already purchased.
Thank You,
Cliff

Hey Clifton Hill, jr.
I understand that you are having issues tracking down your Apple ID for use with the iTunes Store. Whether you have lost track of the email address you used, or your password, the following resource should help to resolve your issue:
http://iforgot.apple.com
Thanks,
Matt M.

I no longer have access to the school email when I purchased my mac a few years ago. I recently purchased a new computer and want to deactivate the creative suite on the old computer and activate it on my new computer. Thank you

I no longer have access to the school email when I purchased my mac a few years ago. I recently purchases new computer and want to deactivate photoshop on the old computer and reactivate it on the new computer.

if you have it installed on windows, you can use belarc advisor to recover your serial number.

I recently purchased a new computer and just downloaded itunes. I have an old iphone that has over 1,000 songs that I want to put on itunes. How do I get the songs on my iphone onto itunes?

Help! I just bought a new computer and am trying to get the songs from my iphone to itunes on the computer. My old computer that had all of origional songs on itunes crashed so all I have is my old iphone. How do I get the songs to go into my itunes library. I would like to purchase a new iphone and plan to load the songs on it after I can figure this out? Please Help?

Restore them to the new computer using the bakcup of the old one. If you don't have a backup of the old computer, you can re-download music purchased from the iTunes store. If they were imported from CD's, etc. You will either have to re-rip them or purchase third party software to extract them from the phone. The iPhone is not a backup or data transfer device.

I recently purchased a new computer and tried to move my itunes music to the new PC, I am not savay on computers, but music will not play on new PC, error (!) will not play and have to locate. Why is this please help.

please help, someone that doesn't have the savay on moving music from an old pc to a new pc. Music will not play message comes up and have to search. also purchased music from iPhone and does not show on my music library on PC. This is very frustrating. Thank you

It all depends on exactly how you move the library from one machine to the other. The database holding information about your library is normally in a folder called iTunes, with the media in a subfolder called iTunes Media. In this layout you can usually copy the entire iTunes folder from one machine to the other and it will work. If the media folder is split to a new location however then often the links to tracks will fail on a new computer.
You shoud find that the FindTracks script is able to repair the links in your library.
I'm not sure I know what is going on with the purchased music, however if you enable Edit > Preferences > Store > Automatic Downloads > Music you should be able to recover your past store purchases.
tt2

I've recently purchased a new computer. How do I migrate Creative Suite to the new machine?

I am a student who recently had to buy a new computer and would like to transfer my Adobe Creative Suite applications over to the new machine. When I did a general search I found the linc to the cloud discussion but was unable to find the option located in preferences for starting this process. Is this the correct procedure if I want the Creative Suite on the new machine? I'm a beginner at both the use of these applications, and the process of migrating data from an old machine to a new one and will probably have to call customer service, but I thought I'd try the forum first.
Thanks in advance for any suggestions.
Elizabeth-
Canon Rebel User

It is just a matter of installing the software on the new machine, nothing in the way of migration is necessary. Just repeat the same process you used for the old machine on the new machine. Since your license allows installation on two machines, you have the option of leaving it on the old machine.
If you prefer to you can deactivate the software on the old machine so that you still have the opportunity to install/activate the software on another machine if need be.
If you happen to require downloading the suite to the new machine you can do so using the site below to download the trial version and then use your serial number to activate it to full use. Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
http://prodesigntools.com/tag/ddl

How do you re-download recent purchases onto new computer

Recently had computer refurbished with a new hard drive and I wish to re-download a recent purchase from itunes with out having to pay for it again. The new itunes 10 mentions this is possible, but does not give instructions on how to do it. If anyone know, appreciate your help.

Update iTunes to 10.3.1 iTunes 10.3.1
After it's installed, launch iTunes. Select iTunes store in the source list on the left then click Purchased "new" under Quick Links on the right. You can re download your iTunes purchases in the next window without re purchasing.
Always a good idea to backup your iTunes media.
How to back up your media in iTunes

I have recently purchased a new computer and want to move the music i have on my iPod touch to this new computer. Can someone advise me on how to do this?

help please

The sync is one way - computer to ipod. The exception is itunes purchases: File>Devices>Transfer Purchases
Copy everything from your old computer, or your backup copy of your old computer.

HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

I recently purchased a new computer and activated firefox sync and Bookmarks came across OK but without passwords. Went back to reload in event of error and user name and password that was accepted earlier now rejected.

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