I rented a movie and it wont play more then 2 minutes... what do i do?
i rented a movie and it wont play more then 2 minutes,what do i do?
take it from here and have Apple take care of it: https://expresslane.apple.com/Issues.action
Similar Messages
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I have rented a film and it wont play after 16mintues?
i have rented a film and it wont play after 16mintues?
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums -
hi i recently rented a movie and when i wanted to play it on my apple tv the picture was there but it said unsupported audio i was watching it last night now its not working what could be wrong
Welcome to the Apple Community Newbieappleguy.
Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device? -
I rented a movie but it wont play. Getting error message to try again later.
I rented a movie but cant get it to play on my apple tv. Getting error message to try again later.
I have the same problem. Rented a movie, cannot get it to play. I don't seem to be having internet connection problems (sucessfully streaming HD content from Netflix right now on the same device) and I have rebooted and even reset the AppleTV device already with no improvement.
Something going on in a data center somewhere at Apple tonight? This stuff used to work fine.
john -
Rented a movie and cannot be played
I cannot play a rented movie on my iPad it says "movie could not be played" every time I press play and on every chapter I would like to start playing the movie.
I'm having this exact same problem... I rented three movies on my Mac book pro, transferred them to my iPad and when I tried to watch them on a flight, non of them would play. I got the same message as you...would sure love to know what I'm doing wrong....
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we have a movie downloaded on a laptop connected to the internet pluged into our router in the basement and an apple tv upstairs trying to play the movie through home sharing but it wont play. can anyone tell me whats wrong? it comes to the last loading page where it shows the desscription of the movie befor it acually plays.
It can come about without any change done by the user, and it's not just from other networks. The placement of the router can also affect performance. Also make sure router is up to date.
Apart from that would be the reboots. -
I just got ATV3, rented a movie and when I tried to play it I got the message "an error has occurred. Try again later". What does that mean?
What is your connection like (use speedtest.net)?
Check for interference using istumbler or netstumbler
Make sure your DNS is set correctly (settings - general - network - congifure DNS - automatic) -
ok so i got the GSI HDMI Cable Adapter for my iphone 4s and it wont play anything i bought from itunes as far as movies???
I just bought a GSI HDMI Cable Adapter for my IPad2, which is running IOS 8. The adapter is not even recognized by the ipad.
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I rented a movie and when I go to play it, my IPAD says it cannot open. It has not been previously played.
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
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I rented a movie and it shows up in my iTunes "Rented" section, but when I click to play it, it gives me an error message saying the movie can't be played because the original file can't be found. Please help!
Never mind I fixed it. Just in case anyone else has this problem, after you reinstall iTunes you have to delete all your old music, and if you have iTunes match all the songs you have saved on itunes match will display and you just have to download them to your Macbook.
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I rented a movie and can't figure out how to play it
I rented a movie and can't figure out how to play it. It does not appear in my movies and does not have a play button on the main movie screen.
This should help. Presumably you have not tried to move your movie to some other device as it can only be on one device at a time. Also, presumably you allowed it to finish downloading.
http://support.apple.com/kb/PH12136 -
I rented a movie and it's totally downloaded, but when I play it there's no sound or picture (though the progress bar is moving and time is coming off the movie like it's trying to play). Help!
Hi California Jess,
Thanks for using Apple Support Communities. If you were not able to watch your rental movie, you can report that to the iTunes Store by following this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
As the title says....I rented a movie and started playing it, but it stopped downloading, and didnt finish within the 24hrs it should... Now I didnt watch crap and dont have a refund nor do I have a way to watch it, and worse yet no way to even re-buy it....
I want to see what i rented or get refndeed...
I will be contacting me credit card tomorrow.
thanksHave you tried contacting iTunes Support (these are user-to-user forums) ? If not then try the 'report a problem' page to contact them : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT1657 I rented a movie and how do i get it to play
I rented a movie and don't know how to get it to play
iTunes Store Movie Rental FAQ - http://support.apple.com/kb/HT1657
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HT1657 is it possible to rent a movie and play it on a TV without Apple TV?
wanted to rent a movie and watch in a big screen, but don't have apple tv. i do have the HDMI adapter for the miniport. it is possible to use?
You can possibly get away with it... depends on if your TV/cables support HDCP, etc.
Maybe you are looking for
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