I saw Corey Barker do a demo where he extracted an image from the background, then cleaned up the edge with a process that allowed him to de-fringe it.  I can't remember how he did it. And I can't find it.  Help!

I saw Corey Barker do a demo a few weeks ago where he extracted an image from the background, then used a technique I was not familiar with to clean it up. You selected the area, then did something that involved going either to edit or select, then there was a dialog box that allowed you to dial it in, depending on the color background you were removing.  I can't find this anywhere. Can't remember.  It's driving me crazy!  If someone can help me find this, I would be very glad and grateful. Thanks!  Laura

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

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