I shut down but all apps instalment gone. i don't know where to find it and it started to download agian

where could i find the apps lost when i shut down my Mac?

Look in the Videos App on the iPad - not in iTunes.

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My iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!

If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select?

I rented a movie on Apple TV but don't know where to find it and play it . Can anyone help?

I rented a movie on Apple TV but don't know where to find it and play it? Van someone help?

Hi cheryle36779349,
The free trial that we offer is for Acrobat (we don't offer trials of the online services). So, the first thing you need to do is download Acrobat from http://www.adobe.com/products/acrobat.html. When you launch it the first time after installing it, you should be prompted to accept the end-user license agreement.
Then, so convert PDF files to Word, choose File > Save as Other > Microsoft Word > Word Document.
Please let us know how it goes.
Best,
Sara

I have the original IPad and it keeps shutting down in all apps and programs.

I have the original IPad and it keeps shutting down in all apps and programs. Does anyone have a solution for this problem.

First and periodically double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod. This frees up memory. The iPad 1only has 256 MB of memory.
Next
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Hi, how do I manage storage? Disk Utility says "other" is taking up most of my storage but I don't know where to find "other". Please help!

Hi, how do I manage storage? Disk Utility says “other” is taking up most of my storage but I don’t know where to find “other". Please help!

For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper 2>&-
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective 2>&-
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

HT4527 Shared, transfered, backed up, synced, but all apps are gone...?

Hi,
We have 1 iPad, 1 iPhone, and 3 iPods that need to be moved from old-pc to new-pc.. So I:
- read forums, faqs, etc.
- authorize new-pc
- set up sharing and copy everything from old-pc to new-pc
- transrfer purchases from iPad to new-pc
- do a back up of iPad to new-pc
- upgraded iPad on new-pc
- sync iPad to new-pc
Then, much to my dismay, I see that no apps are present. Music and movies are there, so are some personal settings, but no AppStore apps. "A-ha!", I thinks to myself..."I'll restore from backup!" After which iPad has reverted it's sync to old-pc.
So I curse for a bit and re-sync iPad to new-pc. But all apps are still gone, and the only way to get them back on iPad is to download them from iStore (or whatever the h*** it's called) but all personal app-info is gone.
Please help. How do I transfer iThing ownership from old-pc to new-pc without losing half of everything?
Thanks, oh so very much.
Splats.

How to Restore from a Backup > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
KacieKitKat wrote:
It also did not fix my WiFi issue.
Have you tried this...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

Ipod touch 5th generation battery screen with lightning bolt locked cannot charge or restart. ive tried everything from new cables attempting to shut down but stays at screen for a few seconds then black screen again over and over

screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in. looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When working in iPhoto I kept getting a dialog box that asked if I wanted to delete the photo. I checked the little box that said do not show this again. Well, I want to get this warning box back but I don't know where to find it.

Hi I was organizing pictures in iphoto. I am new at this. I was deleting a bunch of duplicate pictures and I kept getting a 'warning box" that kept asking "are you sure you want to delete?" I knew I wanted to delete all these pics so I checked the box that said "check box if you dont want to see this warning." So checked the box. Now I want to get that warning box back. Any ideas? I can't find anything on the internet or manuals. thanks

Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

Application menu is there - but all apps are GONE

All my apps appeared on the app menu and in itunes - until today. I know the application selection on the menu can be hidden, it's not. I kept the software up to date, I had not installed the latest release until just now.
All my apps are missing, about $30+ worth, plus related data. Can someone help me out here? Not sure what to do, help!

Hello spaceistheplace,
There are several possible ways to recover your applications. As previously mentioned you can redownload purchases APPs without charge:
http://support.apple.com/kb/HT2519
You can transfer purchases from the iPhone to your iTunes library:
http://support.apple.com/kb/HT1848
The application data is not stored with the APPS in iTunes, that information is maintained on the iPhone and can also be stored in the backup that iTunes creates when you sync the iPhone.
Check out my post in this thread for additional information about getting the APPS back into iTunes:
http://discussions.apple.com/thread.jspa?threadID=1939959
Hope that helps,
Charles H.

I used my iPad to rent a movie but now I don't know "where to find it" so that I can view it.

I used my iPad to "rent" a movie but when I wanted to watch it on a long flight....I could not find the download or an app to view it. What am I missing or what did I fail to do?

Look in the Videos App on the iPad - not in iTunes.

I tries to upgrade from 3.6.10 to 4.0 and a message appears stating that it can be opened on this server how do I get back to 3.6.10 your web site says I am running 3.6.10 but I don't know where to find that Icon

How do I find 3.6.10 in my computer with all my favorites etc

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\xuab2q88.default is the location of the cache folder for your default profile. If the updates folder isn't there then it looks that Firefox hasn't downloaded an update.
You can download the full version from http://www.mozilla.com/firefox/all.html
Delete the Firefox program folder: C:\Program Files\Mozilla Firefox
That will remove all Firefox program files in case some are locked or protected by security software.<br />
That should allow you to install a full version of Firefox 3.6.10
Your Firefox profile data is stored elsewhere and won't be affected.

I am using LR5.7.1 64 bit on CC I have downloaded LR6(CC) creative cloud is showing that it has been downloaded, but my LR5 has not updated to LR6 and I don't know where to find the new version or how I conect to it

I am using LR5.7.1 64 bit and I have downloaded the new LR6 (cc) my creative cloud folder is showing that LR6 is downloaded but I can't find it on my system, only my old LR5 Version, can anyone help me with solving this?

sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app

Installed SEO Quake, SEO Status and Search Preview don't know where to find them as not showing in any tabs on the interface.

Just new to Firefox. Installed these plugins/add ons. When installed SEO Quake saw this displayed in a tab at top of window. However, when installed the other plugins none of them appeared anywhere. I haven't got a clue as to how I display/show them in the window area so that I am able to use them. It is a mystery to me as to where they have disappeared!

Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

Must be a simple answer, but don't know where to find it ( ! )

Greetings,
I've imported a PDF file from the clipboard, have pasted it and locked it as a master object, but now I want to create separate text boxes for each line item as shown on the imported PDF image. Unfortunately, I can't seem to just use text boxes, as yet, because they get too close to each other and blank each other out!
Anyway, I'm looking for a setting that allows me to overlay text boxes so they don't wipe each other out. Can anybody help? Thanks for your expertise, if you can!

You can change the behavior of new objects in your template. Create your blank document with the fonts, margins, etc. Then insert any object or photo & set it to not wrap. Now, go to Format > Advanced & select Define Default Shape Style, then delete the object, save the blank document as a template & set Pages to use this template in Pages > Preferences. You can make similar settings for default tables, too.

I downloaded an add-on that is incompatible with my version of Firefox. I want to delete it from my computer but I don't know where to find it

I am working on a MacBook Air with Firefox v26.0.

Go to Tool>> Addon >> Extensions, then here you will see your addons
*[https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons?esab=a&s=addons+disable&r=1&as=s Disable or remove Add-ons]

I shut down but all apps instalment gone. i don't know where to find it and it started to download agian

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