I tried to install Lion but an error occurred in the process but now app store says it is already installed in my mac even though I haven't... How can I fix this?
Anyone who has the same problem and idea how I can fix this?
It may be that the Lion installer has been downloaded to your Mac but it hasn't yet been run. Look for it in the Dock or in the Applications folder. If you see it there, launch it to install Lion.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that.
Similar Messages
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Im trying to import songs from a cd, but it only shows track numbers, no title of songs.when it try to get the titles it gives error code saying im not registered for online use. i am signed into my account so i dont know how to fix this.
The "not recognized for on-line use" error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\.
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure.
If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
Everything on my Acer Aspire One Netbook (with a Limpus Light OS (Linux)) works fine except for a few weeks ago Firefox stopped opening up the browser window. I know my internet connection is fine because I can access my email through the netbook's email interface. Also, I've received messages indicating it couldn't open Firefox because Firefox was already running and I needed to shut down the one running first.
hello scoop, since these symptoms can sometimes be caused by malware active on a system, please first run a scan with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner].
[[Troubleshoot Firefox issues caused by malware]] -
The app store says that my apple ID is disabled? what does that mean and how can i fix it ?
the app store is saying that my ID is disabled. i made a new one and still the same thing. help!?
http://www.apple.com/support/contact/
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my mac has been updated and when i go to install the newest itunes this pops up. 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.' how can i fix this so i can get the new itunes?
Hi
Try to use "software update" option
to to apple menu -> software update or system preference -> Software update
( you may try to use an old package on new system )
HTH -
some times my internet connection will say it has timed out and I can not connect. but my friends mac never has a problem. How can I fix this?
Just confirming, when you have the trouble, the wifi icon is grayed-out or has all bars showing? I believe you are saying that is is grayed-out - not connected to your wireless router.
I have a Mini that started to lose connection to the Internet after the 10.7.3 update but still showed the wireless as connected. If I pinged the wireless router, I would get a quarter of the packets failing to return. The router was a Netgear that supported 802.11N connections. As a test, I set it to 802.11G (54MBps) maximum and the Mini worked fine for a week - no dropouts. And for the other devices that did support 802.11N, while there was a noticeable delay with downloads and pages loading, they still worked.
As another test, I changed the Netgear router to a Billion 802.11N model and the Mini has not had a problems since. (It is still using 802.11g). So it could be your router that is causing trouble for your Mac.
Have a look at some of the More Like This postings in the right column. There has been a number of Mac owners experiencing wifi connection issues and some very good suggestions as to how to resolve their issue. -
I have updated my username and password, but the system keeps asking for my password for an old email for which I have no password.. How can I fix this?
Are you signed into this old ID ("email") in System Preferences>iCloud, System Preferences>Internet Accounts (Mail,Contacts,Calendars), or in Mail>Accounts, Calendar>Accounts or Contacts>Accounts?
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Apple mail 5.2 Mac OSx 10.7.4 takes 120 secs to send even 1 word email? How can I fix this?
Apple mail 5.2 Mac OSx 10.7.4 takes more than 3 minutes to send even 1 word email? How can I fix this?
You may get an answer here at the Mountain Lion discussion, but I'd suggest Lion folks are more likely hanging out at the Lion discussion page:
https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion
A little more info would be helpful- when did this start, ever able to send in a timely manner, etc.
Good luck. -
I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help
I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin -
hello everyone! i have a new macbook pro and i want to download aperture. my app store says it is already installed (on my old macbook pro). how do i install aperture from the app store in this instance please?
Are yoy sure that Apeture is not in the Applications folder of the new system? If it is move it to the trash and the App Store will let you download Aperture from it.
You will need to make sure you use the same Apple ID you used to purchase it in the past.
regards -
My iPhoto wont display and i cant upload pics or even look at my library. how can i fix this?
My iPhoto wont display and i cant upload pics or even look at my library. how can i fix this?
With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
what do you see in the iPhoto window when iPhoto opens?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library?
what type of Mac?
how much free space on your boot drive?
Come on. Give us something to work with here. -
I have just formatted by toshiba hardrive to Mac OS extended as recommended so I could upload movies onto it from my mac however I am now unable to watch these movies through my set top box like I could previously. How can I fix this?
Check the box's documentation to find out what drive formats it's capable of reading. Very few, if any, non-Apple devices natively support drives formatted as Mac OS Extended.
(111452) -
My friend installed intunes and registered his ipod on my computer. Now I bought my own ipod and like to register mine also on my computer. How can I do this?
Simply hook it up to iTunes and register it the same way you did with your friends iPod. Nothing more than that. There is NO limit to the number of iPods, iPhones, or iPads you can sync to one computer, iTunes library, or account.
B-rock -
i purchased a tom petty album. one of the songs won't play. it says its not authorized to play on my computer. so when i choose to authorize it, it says it is already authorized and it continues to not play. totally frustrated, how do i fix this? i swear i'm so sick of this. itune is such a pain.
Delete the song (move it to the Trash) and download it again under iTunes Store>Quick Links>Purchased>Music>Songs>Not in My Library.
Cheers,
GB -
Everytime I authorize my computer on itunes it says okay your computer is now authorized then after I click okay it tells me I need to authorize it again how can I fix this?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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