I updated my MacBook Air and now it will not restart. It just sits on apple with spinning circle. Any suggetions on how to reboot and get to start window?

It was in process of updating and when the mac restarted it just sits there with spinning circle. I have waited for hours to no avail. Does anyone have a suggestion on how to resolve?

Welcome to Apple Discussions
Holding down the power button for more than 10 Seconds will force quit your Mac. This might leave it in a state where it will not restart at all.
I would wait at least a minute before restarting after forced shutdown.
The update may restart or resume.
The reason your update failed may be a bad or failing SSD.
Message was edited by: themachead

Similar Messages

  • HT200150 I pressed the find my iphone delete button and then my phone showed the apply logo. I then got worried and turned it straight off and now it will not turn back on. The apple logo just comes up for about 10 seconds and it goes back off.

    I pressed the find my iphone delete button and then my phone showed the apply logo. I then got worried and turned it straight off and now it will not turn back on. The apple logo just comes up for about 10 seconds and it goes back off.

    Connect your phone to itunes on the computer you use itunes on and open up itunes.

  • HT1430 I turned my IPad off and now it will not restart.  Apple logo comes up but no other screen.

    I turned my IPad off and now it will not restart.  The apple logo comes up but then it stops????

    Did you try rebooting the iPad?
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that doesn't work, see this.
    iTunes: Restoring iOS software - Support - Apple

  • New battery fitted recently to replace a faulty one (allegedly). Battery has since been on 1% but lasted all day, I charged it every night to ensure it would not go off. Ran ios 6.0.2 update and now phone will not restart or charge and i cant restore HELP

    Says it all in the question really, but just to clarify: Once upon a time I took out a contract and got my very own  iphone4s more or less straightaway I could tell the battery charge was faulty, I was told by a member of the genius bar that this was normal, it wasnt normal  I could literally watch it count down and it just got worse. It got to the point where I couldnt use the phone anymore so after taking it to various places I had the battery replaced (all in all this cost around £100) and it worked 'normally' for about half a day until the phone suddenly reached 1% and has stayed at this % ever since- not ideal but it would stay on all day and ive managed to use the phone fine. I would keep it charged overnight as i usually would but even after 8 hours of charging it still said 1%, I downloaded battery apps they all told me the battery was empty even when it was still on 1%. Lastnight I decided to update to i.0.s 6.0.2 I kept it on charge to do it but when it went to restart it would not  turn back on. Im now stuck with a phone that actually has a new battery but the phone somehow doesn't recognise that it has a battery, I can't restore on itunes as it will not charge at all not even to get the apple symbol. Ive spent alot of money trying to resolve this already and have been told that the battery is not covered with the warranty so I wondered if anyone had any ideas?

    Unless Apple replaced your battery, and it appears they didn't, you're pretty much on your own now. Have you tried going back to whoever replaced your battery? That's gonna be your only choice now, because if a third-party replaced your battery, Apple won't touch your phone now.

  • I updated itunes Jan 23, 2014 and now it will not open

    I updated itunes Jan 23, 2014 and now it will not open

    I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
    [https://www.mozilla.org/en-US/firefox/new/ Firefox]
    [http://kb.mozillazine.org/Installation_directory Installation Folder]
    [http://kb.mozillazine.org/Profile_folder Profile Folder]
    Please note that using system restore would usually damage the Firefox installation.

  • I have just updated iTunes on to my MacBook Pro and now it will not open iTunes at all and I need to plug my new iPhone to it but i can't???

    Updated my iTunes to the recent one and now it will not open on my MacBook Pro, got a new iPhone so tried to connect it and said i needed the new iTunes (which i did) and now i can't start my phone as i can't open iTunes which means i can't access anything on my phone!!?? HELP???????

    You supply little pertinent about the MBP and the iPhone.
    First... on the MBP... Click on the Apple icon.. Top left in Finder...
     > About this Mac > Version...what does it say?
    Which iPhone and what is its' iOS Version.

  • HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it?

    HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?

    Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance

  • I updated itunes to version 11.0 and now it will not open and says it is corrupted?

    i updated itunes to version 11.0 and now it will not open and says it is corrupted?
    how do i get it to work it updated fine then asked to restart comp so i did now it will not open

    Let's try a repair install of iTunes first.
    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
    Can you launch your iTunes now?

  • I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated.

    I updated Firefox and now it will not open at all. The hourglass shows that it's working but then nothing. I went to add/remove and removed mozilla and reinstalled it and still the same thing. It worked fine before I updated. Now I can't even remove the program at all. Why is this happening?

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I updated to iOS 8 on iPhone 5s and now iMessage will not verify my email. It has said "Verifyng" since yesterday, but has not sent a verification email. I checked my iCloud settings for that email address and it shows "pending".

        I updated to iOS 8 on iPhone 5s and now iMessage will not verify my email address to use to send/ receive messages. It has said "Verifyng" beside it in settings since yesterday, but has not sent a verification email. I have also tried Adding it as a new email address several times, but get the same outcome.  I can still send/ receive texts from my phone number, just not from the email address.
         In my iCloud settings under Contact Information for that email address and it shows "pending".  When I select "Resend Verification Email" I get "Cannot Connect to iCloud".

    Hello, Dorian071.  
    Thank you for visiting Apple Support Communities. 
    Here is the best article to reference when experiencing issues with iMessage activation issues.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    Cheers,
    Jason H.

  • HT1449 I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch).  All music is there and playable but will not recognize any devices

    I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch).  All music is there and playable but will not recognize any devices. Help please

    The ipod is not a backup/storage device.
    You need to copy everything from your old computer to your new one.
    The Apple store will do this for you,  you can call apple support and they will help you, you can use google.

  • I just updated itunes and now it will not play any of my music.  What is wrong?

    I just updated to the new version of itunes and now it will not play any of my music.  It says that it is playing but nothing happens.

    Hi ryanmar,
    If you are having issues with audio playback in iTunes for Windows, you may find the following article helpful:
    iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
    http://support.apple.com/kb/TS1362
    Regards,
    - Brenden

  • I updated my IOS on my iPhone 4S and it locked up.  I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored.  How do I get iTunes to go past this screen so I can sync my phone again?

    I updated my IOS on my iPhone 4S and it locked up.  I had to restore my phone and now iTunes will not go past the setup your phone screen even though the phone as been restored.  How do I get iTunes to go past this screen so I can sync my phone again?

    Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the  go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

  • HT203175 I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music

    I tried to update my Itunes to the news version and now it will not open it says it was installed incorrectly I need to know what to do so I don't lose all my music

    try with this one
    uninstall all the apple application S/w like Quicktime, Bonjour,
    apple Device Support, Apple Auto update, Itunes etc from your pc,
    Reboot it
    Now download a fresh itunes from apple and try installing
    Reboot it
    If you are having Problem in uninstalling any of the apple application
    try 'revo uninstaller' and uninstall all the apple applications
    mentioned above

  • I thought I was installing an update and now iTunes will not open? HELP!!!!!, I thought I was installing an update and now iTunes will not open? HELP!!!!!

    I thought I was installing an update and now iTunes will not open on my computer... HELP!!!!

    Others are more likely to help if you stop needlessly repeating yourself and provide some details.
    What operating system? Windows (XP, Vista, 7) Mac
    Any errors?
    Also, try doing a search either here or via Google, you are more likely to get a faster resolution as there is no need to wait on others to respond.    

Maybe you are looking for

  • My airport extreme shows a green light, but won't connect to the internet.

    I have an airport extreme, and it stopped working one day, so I reseted it and it's not connecting to the internet now.  It's showing a green light, however, it won't connect to the internet. I live in an apartment complex, so I don't have a cable mo

  • ABAP Function Module Example to move data from one Cube into Another

    Hi experts, Can any please help out in this ..? A Simple ABAP Function Module Example to move data from one Cube into Another Cube (How do i send the data from one client to another client using Function moduel). Thanks -Upen. Moderator message: too

  • Relational operator LIKE is not supported.

    Hi friends, I am trying to write a routine in bw.  I am using LIKE pattern. But it is giving the below error. "E:Relational operator "LIKE" is not supported."

  • Alot of wi-fi hotspots don't support PPTP VPNs

    Anyone else using a PPTP based VPN having trouble connecting to open wi-fi hotspots like at airports? On my last trip both airports had free wi-fi hotspots but the iphone/touch was unable to connect using my PPTP VPN service. Do some open hotspots bl

  • Help! iChat for Mac OS X Lion!

    Hi guys! Today i just got my Mac OS X Lion on Mac App Store, so i do everything, install, download stuff. When i tried to open iChat, i see it had Yahoo! on there! So i tried to call my friend by Video Call( i see the video call icon), but it said Ya