I want to download an app on to my mac that is on my iPod but it ask to pay for it again. What do i do so I can get it without paying again?
I want to download an app on to my mac that is on my iPod but it ask to pay for it again. What do i do so I can get it without paying again?
If what you previously bought is an iOS application, ensure that you’re signed into the iTunes Store with the Apple ID you used to buy it, or sync the device with an iTunes library which contains it.
If what you previously bought is a Mac OS X application, you can’t. The developer needs to create the two versions separately and may choose to charge for both.
(111475)
Similar Messages
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I am in costa rica, but i make me a new apple id of U.S.A. but when i want to download an application it appears a message that says imposible to connect to itunes store, and i have wi- fi, what can i do? PLEASE HELP
Thank you, but i read this article and a lot of more articles and i cant fix the problem, but i see in a diagnostic of itunes that i have a problem that says mistake in the safe vincule to itunes store, but i dont know if is that the problem that affect the ipod or if is another problem, what can i do? i need HELP
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Someone else bought an app on the store on my new computer. I had already purchased the app before on my old computer, so I deleted the app on my new computer that the other person purchased. I now want to download the app again through MY account. When I click INSTALL it asks for ID, but it shows up automatically with the other person's ID, so I delete that and enter mine instead. I then click SIGN IN, but then it says "Unknown error", then I click OK, then it says "We could not complete your request. There was an error in the App Store. Please try again later. (4)". How do I get rid of all info of other people's IDs so I can get the app through my account again?
The app that I'm trying to download actually might have been a pirated app. But I deleted it, so why is it not letting me get it through my account?
Please help!
Thanksyou may delete this discussion. I fixed the issue
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If I want to download an app for me in the App Store, will be shown on the screen: ´´Error 1004 - Please try again later.´´
From the article cited at the end of my post:
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694 -
I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103535) -
When i want to download an app in app store give me an error number and i could not down load.how i can solve this error number?
Hi Amir.09395340646,
Welcome to the Support Communities!
What app are you trying to download? Is it iPhoto for iOS? What error message are you receiving? The first thing I would suggest is to log out of your iTunes Store account on your iPhone. Then restart the device and log in again.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If the above did not resolve your issue, follow the troubleshooting steps in the article below.
The link includes the complete details and screenshots, but I've highlighted a few points for you:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connections or iOS: Troubleshooting Wi-Fi networks and connections.
I hope this information helps ....
- Judy -
I can't download anything
When I want to download a app it says after entering apple password it says connection manager invoke retry or cancelHOLY CRAP!!!!
been going round this issues for hours....tried every fix i could find
phones and most of my pcs worked except 1, my main laptop.
i FIXED IT BY ENABLING GENIUS.!!!!!!!!!!
only on that laptop though.
try it.
i'm so happy right now.
not gonna turn it back off again yet cos while its working im not touching it again! -
When I want to download an app in the App Store the T
When I want to download an app in the App Store the T&C pops up so I agree and when I retry the download again THE T&C pops up AGAIN!
It's been going on for about 30 mins now plz help meA number of people seem to be having this problem right now. Try purchasing it using iTunes on your computer, accept the terms and conditions there, then either sync it to your phone or download it on your phone as a past purchase (http://support.apple.com/kb/HT2519).
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I want to download free apps for iphone 4s but when downloading it is asking for payment info. the application are free but why it is asking for purchase details...please help me...
In iTunes, click "Store", sign in with your Apple I.D. After singing in, click "Store" again, select "View my Account", re-enter your password and your account info will be displayed.
Click "Edit" in front of "payment information" and select "None" -
Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
Every time i want to download an app, i have to answer 3 security questions. How can I change this?
Why do I have to answer 3 security questions everytime I want to download an app?
The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad. Let it complete the download. Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there. -
Every time I want to download an app From AppStore when I start downloading it after I write my password there is warning that says to me that it isn't possible right now to download power DVD mobile even now were this app is deleted from my ipad
The power DVD app is active, and seems to download ok. You have already deleted the app?
I suspect what is happeneing is that a download is in your queue, and is blocking the queue until it completes, thus the message every time you try to do a down load. It may be failing because while it thinks you have the app, it is not finding it, and doesn't know what to do. ( sounds like a poorly designed download).
I think the way around this might be for you to resync with your iTunes, and let it reload the app onto your pad. Let it complete the download. Then, if you do not want the app, delete it again from your pad, and if you never want it, from I tunes as well.
The next time they do an update, you may wind up in the same situation, so if it happens again, until they fix the download routine, you will get stuck again.
So try the suggestion, and see if this clears it out.
The other option would be to open your account in I tunes on your computer, let it complete the download there. -
Hi, when i want to download an app from appstore, it reads like, " you need to switch from UK store to US store." How is this possible to do?
Change to UK App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
I cannot download any apps , including free apps. I did purchase a game about a month ago using a prepaid card. That card I no longer use. The App Store declined the card. I just want to download free apps without te App Store wanting my credit card information . Help!!
i don't think you can use prepaid cards that aren't itunes gift cards for purchases in itunes anymore. if you don't see the option 'none' under payment options, then you need to add a card to the apple id. once you add it, you should then see the 'none' option and can choose not to use that as your payment method under settings > itunes and app stores > tap on your apple id and choose 'view apple id' > payment options
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TS1702 I want to download an app but it keeps telling me I am in USA. But am in uk
I want to download an app but it keeps telling me I am in USA. I am in the uk.
Check the country set here:
Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
and if it's not set to the UK, change it and try the download again.
Regards.
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