I was in a group iMessage and it won't open I have done every thing I now so can somebody help, I was in a group iMessage and it won't open I have done every thing I now so can somebody help
SO can some one help
Well first of all this is a public forum, so keep that in mind. The users here generally can not look up your case numbers.
If AppleCare didn't work out for you, I believe your next step is
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Unfortunately, their case indexing is on a different database, and they will not be able to look up your case number either. However, their support is free, and despite it may take a few bounces of emails back and forth, there is a decent chance they may be able to get a solution.
Or... you can still try to shoot the **** with us here, which is Ok as well. But you'll have to keep in mind we can't look up your case numbers.
By the way, the link for a refund, I think is for the same link I just gave you, so on second though, mabye it's best to just go there.
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Firefox keeps freezing up and giving me the colorful spinning wheel especially when I'm chatting with a friend of facebook or when i'm listening to music on myspace or even have just two tabs open and it's never done it before but now it just keeps giving me the colorful spinning wheel and i have to force quit and start over.
== This happened ==
Every time Firefox opened
== May 5th, 2010Hi If you get an error message saying your flash is blocked by firewall or needs updating or similar and you just get the spinning colour wheel try this link
It takes you to Adobe which tells you which ver of flash player you have - you can then see if there is a later ver by clicking on the library and it automatically selects the correct version for you to download.
Worked a treat for me! Good Luck
http://www.adobe.com/software/flash/about/
Ps Don't forget to use a browser other than firefox or you will be there for days. -
I just upgraded to Firefox 3.6.13 this morning and now, when I click on a link in an email or webpage, it won't open Firefox. How can I get this option restored in Firefox so I don't have to copy and paste the link?
See this lnk for a fix, it worked for me!
http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html -
Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could not complete your request because of a program error". Have thought about re-installing it but I have lost my serial number. I'm living in Ireland and trying to get to talk to someone in tech support is a complete joke. Any ideas what to do ? Thanks
Ianp69549740 have you tried reinstalling Photoshop CS5.1? If so do you receive any specific errors? What operating system are you using?
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Hello. I have a silly problem. When I tick on the navigator, the layer, the undo history and the histogram they don't show up in Elements 10.
Of course it was there but just now they are disappeared. I work on a Mac
I am looking forward to your answer
AnnekeQuit the editor, then restart it while holding down cmd+shift+option. Keep the keys down till you see a window asking if you want to delete the settings file. You do.
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Hello All, I have recently made the switch to all things Apple and still feel quite the rookie so hoping I can find help here! I'm a bit in shock as 0f now because my entire music libra was deleted by accident and I am completely stuck as to what to do now..I just got the 4s and haven't transferred much music over at all..I figured i could just export it all back but to my Mac...Any advice guys , is it even possible?
Restore from TimeMachine back-up.
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Frustrated!!!!!!,
I have a question. I don't know what happened, but my safari went from regular safari with google and now everything is yahoo. maybe it was firefox or something. I just want the regular safari back. Can someone help me?Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071 -
Every time I try to purchase a song from itunes, it says I have to put in security questions and answer them, which it's never done before. Then after I do the questions, it says that an error occurred and my changes couldn't be saved. It has been doing this for weeks, and I can't purchase anything! HELP!
Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal -
Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
I am installing itunes to a laptop and have not sync device to this lap. It is saying that it must first restore device. The problem is I have over 2000 pictures and don't want to lose them. Now my phone is in restore mode and I don't know what to do. I don't want to proceed and loose these very important photos of family. What do I do to get it out of restore mode? My phone will not allow me to do anything to it at this point. I have the itunes downloaded on the laptop now. When I push the button for the phone it just shows Itunes and plug. I can't even call or open phone up.
Unfortunately... Once the Device is asking to be Restored with iTunes... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
However... Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Jessica Sanchez wrote:
I am installing itunes to a laptop and have not sync device to this lap. ...
Using a computer, other than the one you have regularily been Syncing and Backing up to, was the begining of your issue. -
Hi. I have the Apple connector kit...and actually played Garageband via my M-Audio Oxygen 25-keyboard thru my iPad2--without a powered hub.
But that was two month ago.
Now...I can't get it to play--with volume. I can hear the notes...but faintly. And I have pushed ALL possible volume controls up (Keyboard & iPad).
I know the keyboard is triggering, because I tested it on a MacBook: got full volume, just like before.
But just can't get full volume from the iPad2. I got a 4-port USB hub...and tried interfacing it between the keyboard and the connector kit/iPad2. But still no volume. It's almost like a switch is off in the iPad???
Any help would be appreciated. Danhello again,
i didn't really dare to delete the blue home folders before, just in case everything went wrong, but now i think i have so little space that i can't afford to lose 2.25gb!
one thing that slightly worries me is the fact that the 'proper' library folder (in the home icon) is 2.09gb, whereas the 'wrong' one (from the blue folder forenamesurname) is 2.24gb - this is the one i would be deleting. just seems odd to delete a larger file than the one i presume i'm using.
"Move everything you want to keep out of the blue folders, and then place both of the folders on your desktop. If everything works properly after a few days, delete both folders. If you are asked for your administrator password at any point or if either folder is copied instead of moved when dragged, don't delete that folder."
by 'everything you want to keep', does this include the library folder? 'cause there doesn't seem to be much else, and i'm not sure if deleting the library folder would ruin all my preferences.
i've put both of the folders on the desktop, it didn't ask for the admin password or try to copy them, so i guess that's good news. what kind of things should i be looking out for to act differently?
are the folders not in use now that they are on the desktop?
also if i put them in the trash will they have no effect? i.e. the same as permanently deleting them, so i could put them in the trash as a test.
cheers, stephen. -
I have a dialogue box that will not go away and it seems to have started when I upgraded to Mt. Lion. the box says, "To open JavaApplication, you need to install a Java 6 SE runtime. Would you like to check for and install one? (smaller print) Note: Usw of this software is subject to the Software License Agreement applicable to the software you are downloading. A list of Apple SLAs may be found here: htp://www.apple.com/legal/sla/
Finally there are two boxes to click. One says not now. If I click on that the box goes away for 2 to 3 seconds and then pops back up and WILL NOT go away. If I click on the second box, Install, it says The software is currently unavailable. To install a Java SE 6 runtime later, open Java Application again.
My confusion here is that I have no idea what the java application is, When I click "okay" on that box, the original box pops us again and WILL NOT go away. CGoing to the apple lega web site was no help. My solution so far has been to drag the dialogue box as far to the lower right and out of the way as far as I can. Help.Does this happen immediately after you log in? If so, one of your login items is probably causing it.
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've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and now it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!
You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You can trash Firefox 4.0 then re-install Firefox 3.6, it will use your existing bookmarks, passwords etc
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
hi...the pc that my ipod was connected crashed and i wanted to switch it to my laptop now..the question is will i lose all my pictures and songs from my ipod if i switch PC's or is there a way to make it stay since u have icloud backup on my ipod. i really dont want to lose my pictures so plz let me know if there is a way...thank you
The iCloud backup does not include non-Tunes purchased music and photos that were synced to the iPod. The iCloud backup does not also included a few other things included in the iPod backup that iTunes makes.
The iPod backup that iTunes makes does also not included non-iTunes purchases and photos synced to the iPod.
free programs like iFunBox with copy non-iTunes purchased music and some other things from iPod to computer. A paid program like TouchCopy is needed to copy photos synced to the iPod to a computer. -
I recently thought I was updating my Safari browser. When completed, I put all those little files that were on the desktop into the trash. Now my trash is saying it can't be emptied because there are locked files and I don't know how to unlock them or get them out of my trash and they keep multiplying. And to make matters worse, I tried renaming them as pdf files thinking that might do the trick.
oh boy ! I'd ask you if you knew what kind of files they were or where they came from, but I don't think you could help me a bunch. Try going to the Utilities folder and running Disk Utilities. If you want to empty the Trash and it won't empty, go to the finder and choose "secure Empty trash". Worse case scenario-you may have to reinstall Snow Leopard, but I don't know what else to suggest. If you have a DVD of Snow Leopard, boot up from that, and reinstall the OS. This will not touch the stuff you have on your Hard Drive, then you can update from 10.6 to 10.6.8, otherwise Onyx? Maybe those files are part of the OS which needs them to keep running. if you hold down the Shift key on reboot, you can reboot in Safe mode and maybe you can take the files out of the trash that way
good luck
John B
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