I work in Barstow and have had NO SERVICE AVAILABLE on my Ellipsis Jetpack since 1/29/2015. I have no problems at home over in Victorville. Anyone capable of fixing that?

I have an Ellipsis Jetpack and have no problems at all using it at home over in Victorville. I did not have an issue in Barstow until 1/29 when it mysteriously came up with NO SERVICE AVAILABLE. I will sporadically get a signal but no internet service. That signal typically lasts less than one minute.

Service problems need to be reported directly to Verizon support.  Give them a call and share the details on what you have observed.
One other step you could try before contacting VZW would be to get a 2nd VZW device and test in Barstow.  If multiple devices are having a problem then its likely an issue with the local towers.  If its only your Jetpack then the Jetpack would need servicing or resets to get back on track.

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