IChat AV does not work behind firewall even after opening up correct ports

Hi. I am trying to get my iChat setup so that I can do video and audio. It works fine when my mac is directly plugged into the cable modem. When I plug it into my firewall it will not connect. I have read many online manuals and forums and I have tried opening many ports etc on the fire wall. I am using a MBP thats running the latest software. This is clearly an external firewall issue because my MBP works fine without the firewall.
Here is what I have forwarded.
Ports to Open on Firewall.... BOLD LAN ports only.
TCP: 5220, 5222, 5223
UDP: 5060, 5297, 5353, 5678, 16384-16403
TCP/UDP: 5180, 5190, 5298
according to http://support.apple.com/kb/HT1507
It attempts to connect then fails. I have run it in terminal to try to catch the error logs and figure out what is going on. I have the complete error logs from three seperate attempts if that would help.
The firewall is a FreeBSD based firewall running pfsense. It is also controlling DHCP. My MBP is connecting to the network via a Time Capsule which has been set to not do DHCP and instead forward to the firewall/router. When my MBP connects it is always assigned the same IP based on its mac address. All the firewall rules are set to that IP. Any idea whats going on here?
http://www.pcmofo.com/pictures/ichatfirewall2.png
122748.533380 prepareConnection - remote VCConnectionData: 00db8200, local VCConnectionData: 00cd1a00
122748.533739 ICEStartConnectivityCheck(id[local:1 remote:2] count[local:3 remote:3] candidate[local:0x19BDF980 remote:0x19BD04C0] pair[0x00DBB800]
122748.533999 connectivity check thread start...(-1327992832)
122748.534908 *** Insert conn check events ***
122748.534933 event 192.168.1.17:16402->192.168.1.101:16402 expires 19.143084
122748.534949 event 192.168.1.17:16402->70.118.207.71:16402 expires 19.193084
122748.534963 event 66.24.234.152:56364->192.168.1.101:16402 expires 19.243084
122748.534976 event 192.168.1.17:16402->70.118.207.71:51255 expires 19.293084
122748.534989 event 66.24.234.152:55805->192.168.1.101:16402 expires 19.343084
122748.535003 event 66.24.234.152:56364->70.118.207.71:16402 expires 19.393084
122748.535030 event 66.24.234.152:55805->70.118.207.71:16402 expires 19.443084
122748.535048 event 66.24.234.152:56364->70.118.207.71:51255 expires 19.493084
122748.535062 event 66.24.234.152:55805->70.118.207.71:51255 expires 19.543084
122748.543505 Invoke delegate method vcc:initiateConferenceStartedForParty:(hippyjm2)
122748.543545 ### NEW STATE: to: VC_SIGNALING, from: VC_IDLE
122748.543608 initiateConferenceCallUsingConnectionDataWithErrorInfoToUser - start
122748.543629 Callee connection data 621 bytes. Caller connection data 621 bytes.
122748.543713 ( )( )( ) ---- <nil> valid returned 0
122748.543726 =========== OpenPorts!
122748.543779 RTP/RTCP ports for PayloadType 1 are 16402 and 16402
122748.543872 RTP vfd (102) accepts pkt (0010)
122748.543881 RTP vfd (103) accepts pkt (0040)
122748.543928 RTP/RTCP ports for PayloadType 0 are 16402 and 16402
122748.544086 RTP vfd (104) accepts pkt (0008)
122748.544097 RTP vfd (105) accepts pkt (0020)
122748.664918 selectedCamera returned Built-in iSight
122748.667540 * Caller SDP *
122748.668290 v=0
o=brett 0 0 IN %RTP-IP-AF% %RTP-IP%
s=pcmofo1
c=IN %RTP-IP-AF% %RTP-IP%
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
m=audio %ARTP-PORT% RTP/AVP 110 121 12 3 0
a=rtcp:%ARTCP-PORT%
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2622513995
m=video %VRTP-PORT% RTP/AVP 123 126 34
a=rtcp:%VRTCP-PORT%
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO %ARTCP-PORT% VIDEO %VRTCP-PORT%
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:3063294723
122748.668656 <<<<<<<<<< Conference initiation API version 2 >>>>>>>>>
122748.671623 join connectivity check thread(-1327992832)...
122748.684178 *** event (192.168.1.17:16402->192.168.1.101:16402) fired ***
122748.684349 BINDING_REQUEST to 192.168.1.101:16402 from 192.168.1.17:16402
122748.684361 OLD STATE(WAITING)->NEW STATE(TESTING)
122748.759544 queue full, avg delay 8.61 ms
122748.760193 queue full, avg delay 8.61 ms
122748.760793 queue full, avg delay 8.61 ms
122748.833412 *** event (192.168.1.17:16402->70.118.207.71:16402) fired ***
122748.833565 BINDING_REQUEST to 70.118.207.71:16402 from 192.168.1.17:16402
122748.833578 OLD STATE(WAITING)->NEW STATE(TESTING)
122748.982643 *** event (66.24.234.152:56364->192.168.1.101:16402) fired ***
122748.982740 BINDING_REQUEST to 192.168.1.101:16402 from 66.24.234.152:56364
122748.982749 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.131799 *** event (192.168.1.17:16402->70.118.207.71:51255) fired ***
122749.132199 BINDING_REQUEST to 70.118.207.71:51255 from 192.168.1.17:16402
122749.132212 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.281319 *** event (66.24.234.152:55805->192.168.1.101:16402) fired ***
122749.281476 BINDING_REQUEST to 192.168.1.101:16402 from 66.24.234.152:55805
122749.281490 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.430647 *** event (66.24.234.152:56364->70.118.207.71:16402) fired ***
122749.430794 BINDING_REQUEST to 70.118.207.71:16402 from 66.24.234.152:56364
122749.430810 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.579896 *** event (66.24.234.152:55805->70.118.207.71:16402) fired ***
122749.580130 BINDING_REQUEST to 70.118.207.71:16402 from 66.24.234.152:55805
122749.580158 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.730792 *** event (66.24.234.152:56364->70.118.207.71:51255) fired ***
122749.730917 BINDING_REQUEST to 70.118.207.71:51255 from 66.24.234.152:56364
122749.730927 OLD STATE(WAITING)->NEW STATE(TESTING)
122749.879979 *** event (66.24.234.152:55805->70.118.207.71:51255) fired ***
122749.880147 BINDING_REQUEST to 70.118.207.71:51255 from 66.24.234.152:55805
122749.880160 OLD STATE(WAITING)->NEW STATE(TESTING)
122751.669238 ===== connectivity check retry =====
122751.669301 *** Insert conn check events ***
122751.669398 event 192.168.1.17:16402->192.168.1.101:16402 expires 22.277497
122751.669472 event 192.168.1.17:16402->70.118.207.71:16402 expires 22.327497
122751.669517 event 66.24.234.152:56364->192.168.1.101:16402 expires 22.377497
122751.669549 event 192.168.1.17:16402->70.118.207.71:51255 expires 22.427497
122751.669579 event 66.24.234.152:55805->192.168.1.101:16402 expires 22.477497
122751.669611 event 66.24.234.152:56364->70.118.207.71:16402 expires 22.527497
122751.669642 event 66.24.234.152:55805->70.118.207.71:16402 expires 22.577497
122751.669674 event 66.24.234.152:56364->70.118.207.71:51255 expires 22.627497
122751.669706 event 66.24.234.152:55805->70.118.207.71:51255 expires 22.677497
122751.719434 *** event (192.168.1.17:16402->192.168.1.101:16402) fired ***
122751.719949 BINDING_REQUEST to 192.168.1.101:16402 from 192.168.1.17:16402
122751.719970 OLD STATE(TESTING)->NEW STATE(TESTING)
122751.869114 *** event (192.168.1.17:16402->70.118.207.71:16402) fired ***
122751.869267 BINDING_REQUEST to 70.118.207.71:16402 from 192.168.1.17:16402
122751.869278 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.018363 *** event (66.24.234.152:56364->192.168.1.101:16402) fired ***
122752.018599 BINDING_REQUEST to 192.168.1.101:16402 from 66.24.234.152:56364
122752.018626 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.167753 *** event (192.168.1.17:16402->70.118.207.71:51255) fired ***
122752.168144 BINDING_REQUEST to 70.118.207.71:51255 from 192.168.1.17:16402
122752.168174 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.317336 *** event (66.24.234.152:55805->192.168.1.101:16402) fired ***
122752.317448 BINDING_REQUEST to 192.168.1.101:16402 from 66.24.234.152:55805
122752.317458 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.466531 *** event (66.24.234.152:56364->70.118.207.71:16402) fired ***
122752.467779 BINDING_REQUEST to 70.118.207.71:16402 from 66.24.234.152:56364
122752.467831 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.616938 *** event (66.24.234.152:55805->70.118.207.71:16402) fired ***
122752.617268 BINDING_REQUEST to 70.118.207.71:16402 from 66.24.234.152:55805
122752.617290 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.766342 *** event (66.24.234.152:56364->70.118.207.71:51255) fired ***
122752.766479 BINDING_REQUEST to 70.118.207.71:51255 from 66.24.234.152:56364
122752.766488 OLD STATE(TESTING)->NEW STATE(TESTING)
122752.915604 *** event (66.24.234.152:55805->70.118.207.71:51255) fired ***
122752.915744 BINDING_REQUEST to 70.118.207.71:51255 from 66.24.234.152:55805
122752.915760 OLD STATE(TESTING)->NEW STATE(TESTING)
122754.555966 (ICEConnCheck.c:200) connectivity check timed out...
122754.556079 (ICEConnCheck.c:553) RecvAndProcess failed (80150017)
122754.556257 (ICEConnCheck.c:635) Connectivity check returned (80150017)
122754.556707 connectivity check thread(-1327992832) end...(80150017).
122754.556770 Retry using classic invitation sequence.
122754.557007 <<<<<<<<<< Conference initiation API version 1 >>>>>>>>>
122754.557470 [ipAndPortData length] = 120
122754.557487 Length is valid: YES
122754.557553 CALLEE: ifname=[en0], IP=[192.168.1.101:16402]
122754.557593 CALLEE: ifname=[external], IP=[70.118.207.71:16402]
122754.557626 CALLEE: ifname=[], IP=[70.118.207.71:51255]
2009-02-25 12:27:54.557 iChat[3822:16b13] IPAndPortList: (
ip = "192.168.1.101";
port = 16402;
ip = "70.118.207.71";
port = 16402;
ip = "70.118.207.71";
port = 51255;
122754.558711 SIPConnect start...
122754.558751 ER_AddFilter (2): Adding [hippyjm2]->[u0]
122754.558915 ER_AddFilter (3): Adding [192.168.1.17]->[lip]
122754.558928 ER_AddFilter (4): Adding [192-168-1-17]->[lip]
122754.558940 ER_AddFilter (5): Adding [192.168.1.101]->[rip]
122754.558950 ER_AddFilter (6): Adding [192-168-1-101]->[rip]
122754.559148 TAInviteClientProc Thread start...
122754.559226 ( )( )( )( )( ) TP IS BINARY? (0)
122754.559409 Send to 192.168.1.101:16402 [INVITE sip:[email protected]:16402 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.17:16402;branch=z9hG4bK6992bc811ae8a816
Max-Forwards: 70
To: "hippyjm2" <sip:[email protected]:16402>
From: "pcmofo1" <sip:[email protected]:16402>;tag=849924252
Call-ID: a2ca937e-0361-11de-bfd8-b95bc9334012@192-168-1-17
CSeq: 1 INVITE
Contact: <sip:[email protected]:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 724
v=0
o=brett 0 0 IN IP4 192.168.1.17
s=pcmofo1
c=IN IP4 192.168.1.17
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2622513995
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:3063294723
122755.060001 ( )( )( )( )( ) TP IS BINARY? (0)
122755.060709 Send to 192.168.1.101:16402 [INVITE sip:[email protected]:16402 SIP/2.0
Via: SIP/2.0/UDP 192.168.1.17:16402;branch=z9hG4bK6992bc811ae8a816
Max-Forwards: 70
To: "hippyjm2" <sip:[email protected]:16402>
From: "pcmofo1" <sip:[email protected]:16402>;tag=849924252
Call-ID: a2ca937e-0361-11de-bfd8-b95bc9334012@192-168-1-17
CSeq: 1 INVITE
Contact: <sip:[email protected]:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 724
v=0
o=brett 0 0 IN IP4 192.168.1.17
s=pcmofo1
c=IN IP4 192.168.1.17
b=AS:2147483647
t=0 0
a=hwi:17412:2:2400
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2622513995
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:3063294723
122755.060967 Dialog(CREATED) Match(STATUS) [a2ca937e-0361-11de-bfd8-b95bc9334012@192-168-1-17]=[a2ca937e-0361-11de-bfd8-b9 5bc9334012@192-168-1-17], [849924252]=[849924252]
122755.061036 TAInviteClientProc Thread end(C00F0041)...
122755.061117 SIPConnect stop(900A002D)...
122755.061188 SIP connect returned 45
122755.061202 ###### Unknown return code from SIPConnect (45)
122755.061560 SIPCloseCall start...
122755.061604 (SIP.c:3666) Cannot find call ID(2)
122755.061624 SIPCloseCall stop(800C0016)...
122755.062019 ### NEW STATE: to: VC_IDLE, from: VC_SIGNALING
122755.062050 ++++++++ confStatusMapRemoveAll
122755.062066 ( ) -- mapUserIDToSecurityInfo cleared --
122755.062090 Preparing to send VCInitiateConferenceCompleted
122755.062179 Invoke delegate method vcc:initiateConferenceCompletedForParty:(hippyjm2) - retcode: -7
122755.382412 MULTIPOINT VC_API OVERRIDE: endConference
122755.382450 userIDToCallIDMap count = 0
122755.386540 Found 1 cameras:
122755.386587 Built-in iSight - 18446744073663414272
122755.386615 selectedCamera returned Built-in iSight
122755.391808 Microphone devices:
122755.391833 Camera_HasAudio = 0
122755.391902 Internal microphone
122755.391965 Line In
122755.392025 selectedCamera returned Built-in iSight
122755.392050 selectedCamera returned Built-in iSight
122755.392199 Selected mic: Built-in Microphone / imic
122755.691701 Connection closed from the child process
122755.697384 cancelPreview returned 0
122755.701478 Selected microphone is Internal microphone.
122759.261758 Get error report.
122759.261794 Filters: 7/20
122759.261802 - [Brett [email protected]](22) ==> [0](1)
122759.261809 - [pcmofo1](7) ==> [0](1)
122759.261816 - [hippyjm2](8) ==> [u0](2)
122759.261822 - [192.168.1.17](12) ==> [lip](3)
122759.261829 - [192-168-1-17](12) ==> [lip](3)
122759.261835 - [192.168.1.101](13) ==> [rip](3)
122759.261842 - [192-168-1-101](13) ==> [rip](3)

I opened all of the right ports. it seems my firewall was randomizing outgoing ports as a security feature and this was messing with the SIP protocol creating a successful connection. I set my outgoing port to be static and now everything works fine!

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    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • What has changed over the last weeks? ichat now does not work anymore

    Hi,
    I could use your help on the following issue I have:
    I have been using iChat in a three-way ichat video session for some months now.
    Setup: Intel iMac Tiger to initiate the conferencing. My mom and sister have both a macmini Tiger.
    I had some issues when I started back then, but with the help of Ralph Jones' webpages I had it working perfectly.
    Since two weeks I have the following issues:
    When on a simple 2-way videochat with my mom I found that my video did NOT work anymore. I could see her, but my video froze so she could not see me. ( I couls see my video froze as well)
    So to check I did use an apple test account, it worked just fine. Same from my mom's mac min (I use ARD to control her mac mini so I also can test remotely)
    To test more, I then setup a threeway videochat (using two apple test accounts) and then my own video froze.
    I did do all the apple software updates the last weeks and I also had skype installed(which does not show video now either) and one thing that could be an issue is iGlasses (which I have removed to no avail)
    Any ideas where to look and what to do?
    Thanx
    Pascal
    p.s. my powerbook now has leopard, but i do not use it to do iChat

    OK - This is starting to be a real pain. I can't video conference with anyone on AIM. iChat is supposed to work with Video AIM. I can instant message, but no video. Attached is the error log I continue to get.
    Someone give me a hand and speak non-tech terms. Thanks in advance.
    Date/Time: 2007-12-20 13:27:35.812 -0600
    OS Version: 10.5.1 (Build 9B18)
    Report Version: 4
    iChat Connection Log:
    2007-12-20 13:27:01 -0600: AVChat started with ID 3631164552.
    2007-12-20 13:27:01 -0600: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
    2007-12-20 13:27:01 -0600: 0x124d430: State change from AVChatNoState to AVChatStateInvited.
    2007-12-20 13:27:07 -0600: 0x124d430: State change from AVChatStateInvited to AVChatStateConnecting.
    2007-12-20 13:27:07 -0600: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
    2007-12-20 13:27:17 -0600: 0x124d430: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-20 13:27:17 -0600: 0x124d430: Error -8 (Did not receive a response from 0x124d430.)
    2007-12-20 13:27:17 -0600: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-12-20 13:27:17 -0600: [email protected]: Error -8 (Did not receive a response from 0x124d430.)
    Video Conference Error Report:
    Video Conference Support Report:
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    0.270889 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
    6.025434 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 80 bytes (2 entries).
    Binary Images Description for "iChat":
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