ICM Connection Identifier error

I am getting a wierd transient error.  Box pops up and shows Control failure in the title bar.  The text of the error:
Error: The connection Identifier is not valid.
It is not frequent but visits almost every agent,
Any suggestions?

This can have a couple of causes really.
It's most commonly seen when you're running an Avaya PG and do not have Event Minimalization enabled (check the ACD supplement for details). There's also a defect for CTIOS, CSCsx67942, that could be related, although I didn't check the full history to see how that conclusion was drawn.
Cheers,
Kris

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