IMac does not accept discs

Hello everyone,
I just got off the phone with Apple support and I was told I should bring in my iMac to an apple store to get it checked out. However, I am EXTREMELY busy. So in the meantime I was wondering if anyone could help fix this issue:
I have a brand new iMac literally purchased a month ago, 21.5", when I insert a disc it keeps it for about three seconds and pops it right out, the disc does not even register with my computer.
Is there anyway to fix this without having to go all the way to the Apple store (I don't own a car).
Thanks,
Alex

HI Alex and welcome...
You didn't mention which types of disc(s) you are using. CD / DVD
Are you referring to the install disc(s) that came with your iMac ???
Make sure these disks are readable...
Using nonstandard or irregular sized discs in optical drives
Carolyn

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