IMac Keyboard stops responding and other quirky issues

My iMac has started experiencing some weird behavior this week when working with Microsoft Office 2008 applications. So far I have had issues with both Excel and Entourage. With Excel, when I started working in a spreadsheet I have used previously with no issues, I noticed that when I switched to Safari to do a search, the keyboard would not write in the search bar, even though I could click inside it with my mouse. The data I was typing was showing up in my spreadsheet. I tried typing in the address bar of Safari the same thing happened. I switched to the Excel app and closed my spreadsheet, but still not luck with the keyboard. I tried to quit Excel and it would not respond. I tried the Force Quit, and when it opened it showed no programs at all running, even though I had Excel, Safari and Finder open at the time. I tried to restart and shutdown and neither worked. I was forced to do a hard reboot with the button. I experimented with trying to open another spreadsheet in Excel and had the same thing happen again. After scratching my head on this one, I opened up Entourage to retrieve an attachment on an email from a business partner. When I tried to save the attachment to an external hard drive it gave me an error message saying there was a problem saving file - an I/O error occurred, even though the file showed up on the drive I had selected. Once again the keyboard became unresponsive in doing anything, although the mouse and trackpad still worked. Force quit again failed to show any programs open, although several were open and running. Restart and Shutdown both failed and I was forced to do the hard shutdown once more. I opened Entourage again and tried to save a different attachment and experienced the same problem. I do have the latest updates for both the iMac and Microsoft 2008. Both released updates a few weeks ago with no apparent issues after the updates till now. Has anyone else experienced this problem? Any suggestions on what steps to take to resolve this issue? Is this the right forum to address this issue?

See if you get this behavior using another account.
See what happens when you safe boot.

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Help! Keyboard stops responding and then works after reboot

My computer will start running really slowly and then the keyboard stops working, then after 30 seconds or so I lose the ability to click but the mouse still moves. Command-option-esc for force quit still works some of the time though but refreshing everything from there doesn't help. After I reboot everything goes back to normal. This has happened every other day or so for about a week. Help me please!

See if you get this behavior using another account.
See what happens when you safe boot.

When trying to upload a document or attach a document in an email Firefox gives me an error "Failed to load CTDFMRES.dll" and stops responding, I have no issues in any other browsers. And I am using Firefox 4, Fixes???

When trying to upload a document or attach a document in an email Firefox gives me an error "Failed to load CTDFMRES.dll" and stops responding, I have no issues in any other browsers. And I am using Firefox 4, Fixes???

You don't have to disable any addons or extentions!!!You guys are not going to believe this I figured out the problem it's really dumb...ok here goes the attachment uploader loads seperate so I got to thinking it's a popup so I went to options content and under block pop ups there is an option exceptions click on that and in the box type firefox.com and hit allow pow its fixed!!!!! :-)

Microsoft Office 2004 (Word) unable to save files I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?

Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really.

Windows stops responding and closes when I try to print

I have IE 9 on a vista 64 bit. Recently I had some problems with print jobs staying in the que. I resolved that and reinstalled the printer and drivers. I have a photosmart 5514. Ever since that day I can't print off a webpage. Coupons, bank statements etc. It says windows stopped responding and closes the webpage. I have been unable to fix this. Also since that day my microsoft works wont' work. It says I have corrupted fonts!

It is a wireless connection. What happened first after a year of flawless performance was I was asked to print a statement from my banks website. I tried several times and it kept shutting down with the windows error above. I was unable to print anything from that moment on. I spent half the day finding the problem and discovered my WP network key was changed. I have no idea how trying to print from the banks site did that. I called them to report the situation since it was so strange. Even asked them if they knew what that number even was. I still had issued so I just uninstalled the printer and used my installation disc to set it up again. Now I can print off my documents, PDF or Word but my Works files come up with the message that the font cache is missing or renamed. When I searched that I found it isn't uncommon and that it is usually a corrupted printer driver. I loaded it off my CD from HP. Not sure what to do now other than try to uninstall and reinstall. Just haven't had a time with work to do that yet. Also when I try to print off an email, webpage or even a coupon it does the windows has to shut down message. This will be my last HP printer. I have problems all the time with them and have owned nothing but HP for over 20 years. Four computers and printers in the house right now. I just can't deal with que issues and buying new printers every two years because I have a home office and must have it working.

"Display ATI Radeon Family driver stopped responding and has recovered"

For the past few days my laptop Model HP G61-409CA has been displaying broken black and white horizontal lines and black, white, and coloured random squares on my screen. When it freezes the screen and mouse stops moving and the screen goes blank for about 5 seconds then comes back with the error (Display ATI Radeon Family driver stopped responding and has recovered) appears with a yellow triangle. Unfortunetly when i click on the triangle nothing opens up.
Ive tried to download Catalyst Control Centre because when I researched many people spoke about not being able to find their control centre and that it had something to do with the displaying error on the screen. I cant seem to find the folder or the program on my computer, but when i tried to install something similar from http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064#amd-catalyst-packages less than half way through the computer displayed a Blue screen and had to shut down. Also when i recovered my laptop the problem did not go away.
My product number : WA964UA#ABC
OS: Windows 7 for x64 based systems
Please let me know what needs to be done ive tried updating all my drivers aswell!

Hi Quesspee,
Thank you for your query, I am happy to assist you!
I grasp that a few days ago your display started showing broken black and white horizontal lines and black, white, and coloured random squares on your screen . When it freezes the screen and mouse stops moving and the screen goes blank for about 5 seconds then comes back with the error (Display ATI Radeon Family driver stopped responding and has recovered) appears with a yellow triangle. When you clicked on the triangle, nothing happened.
You tried installing the Catalyst Control Center and approximately 1/2 through, you received a blue screen and your system shut down.
You tried doing a recovery but the issue remained.
I suggest you test for hardware failures. Testing for Hardware Failures (Windows 7)
If this did not help to locate the issue, I suggest contacting HP support for further assistance. They have the ability to remotely log onto your system, to help locate and resolve issues.
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Why has my Preview stopped responding and won't open any files?

Why has my Preview stopped responding and won't open any files?
Each time I try to open Preview it just hangs and I have to close the Prog by "Force Quit"

nerbyad,
Sorry to hear you are having this issue today.
Does this happen on all files or a specific file?
If this is happening on a specific file, it is most likely that file.
If this is happening on all files, I would check to see if this is happening in other users accounts as well. If you dont have other users, create one and see if preview works inside that new user account.
Let me know...
Wes -

SLI GTX 970 Nvlddmkm "Display driver stopped responding and has recovered" Error

Hi everyone,
I'm having an issue with driver crashes and was hoping someone on here would be able to help. The error I am getting is: Nvlddmkm "Display driver stopped responding and has recovered".
My PC specs are:
Windows 8.1 Pro
i7 4770k with Corsair H100i
2x 8GB HyperX RAM
Asus Maximus VII Ranger Mobo
2x MSI GTX 970's
750w Superflower Leadex PSU
I've noticed that the error usually happens while the cards are cooling down after playing a game, although it has been known to occasionally happen while gaming. I am have MSI Afterburner running and have noticed that the GPU usage spikes up to 100% then the power usage drops completely just before the crash.
This problem has persisted through 3 clean OS installs so I do not believe it is a driver issue.
My initial thoughts were that the PSU could be insufficient, but after some reading online my system really shouldn't draw anywhere near 750w. What do you think? I am not totally clued up on PSU's, so not sure if my wiring could also be causing the issue - here's a pic:
The cards use a single cable that joins both cards for both 8-pins, then two other power cables for the 6-pin. Would this be a problem?
It's also worth noting that the issue doesn't seem to occur when SLI is disabled. I never had any problems with the original card prior to adding a second card though so I do not think it needs RMA'ing.
Any advice would be greatly appreciate. Thanks in advance.

Quote from: Svet on 08-June-15, 17:36:36
oki remove the second card[your old one] and test the newest card only
I will try this tomorrow, thanks.
A bit more info, it crashes with SLI disabled. Just found out tonight for definite.
Here is a screenshot of what MSI Afterburner shows when it crashes.

Display driver has stopped responding and has recovered - Intel HD (Satelite P75-A7200)

I am trying to play minecraft on my Toshiba Satelite P75-A7200 running Windows 10 preview build 10130 . The game starts up ok and I can start playing it but then, anywhere from 10 seconds to 10 minutes later the Minecraft window locks up. It shows a "Display driver has stopped responding and has recovered" error in the lower right of my laptop screen. The Java Platform SE binary process shows as not responding when I open task manager. I have tried updating drivers direct from Intel, The latest would not install onto Windows 10 (Not a valid OS), Changing the Windows TDR timeout in the registry to 8 (no effect), and simply deleting the display devices and file associated with them and allowing the system to add them back. I am out of ideas at this point. Please help.

When I first got my P750, right out of the box I was having the same type of issue you are describing here. Only mine had to do with playing a dvd in the Toshiba DVD player. Regardless, after many attempts to fix the issue, the following shows a method of how I was able to fix it. It may or may not work for you, all I can say is it worked for me.http://forums.toshiba.com/t5/Video-Display/Display-driver-error/m-p/299816 My solution is down near the bottom of page 2 and basically it had to do with Nvidia and Intel driver compatibility. I hope this helps.

Satellite A500 - NVIDIA driver stopped responding and has recovered

Hello.
I have a TOSHIBA Satellite A500-1GP. I bought this laptop 1 mounth ago, and from 2 weeks before I start to have problem with it. The screen it goes black, like 2-3 seconds, after is appear this message " Nvidia driver stopped responding and has recovered" Is really start to stressing me. I install the laptop with all his original driver, and his original Windows 7. I didn't make any reinstall, or something else.
The updates ar UP TO DATE, and I have no ideea what he should want from my life. Like this are all the new models ? Start to make problems from the begining ? I'm waiting some answers..
Thanks..

My config:
- Toshiba Satellite A500-1GR
- Process: Intel Core i5
- RAM: 4096 Mo DDR3
- Graphic card: nVidia GeForce GT 330M
I had the same problem the graphic driver installed was the 258.96 Version. I kept it up-to-date using nVidia official web site... Afterwards, I believe I was wrong to do so.
I did as you suggested.
- I went to the [Toshiba Support Center|http://fr.computers.toshiba-europe.com/innovation/generic/SUPPORT_PORTAL/]
- I downloaded and installed the 20/08/10 BIOS Update
- I downloaded and installed the 08/06/10 Display Driver
After that, I checked the version of the GeForce GT 330M driver, it's now 188.75.
I have no problem since I did this in the beginning of this afternoon. What a relief !
Thank for your Support!
If I encounter the issue again, I will notify it in this thread, but I hope this issue is solved and that I won't need to!

HP Pavilion DV6-6077er Display driver stopped responding and has recovered

Hello!
I am using this laptop for 3rd year already. OS is Windows 7, every standard driver is downloaded from the official page and installed.
I have a problem, which sometimes occurs while using web browser, graphic-editing software and some games.
The screen starts flickering and then recovers with a message: "Display driver stopped responding and has recovered".
I am usind official AMD drivers from 2011.
Before I have tried to install unofficial drivers or drivers from AMD web site, but all of them had random BSODs and errors. Only the official driver works stable, but sometimes causes this error.
Is there any possible fix for it?

Hi Kakofonn,
At this point I would recommend doing either a System Restore to when it worked or if you don't use restore points do a full System Recovery. If you go this route make sure that you back up your information you don't want to lose. If you don't want to do that then I would recommend calling HP as they will be able to remotely login to your computer. You can reach HP Total Care at 1-800-474-6836 or start here if you live outside of North America.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Toshiba Satellite P500 "Display Driver stopped responding and has recovered."

I have a Toshiba Satellite P500/XEO PSPGSA - 1XE08L Windows 7 Home Premium (64bit) system. I’ve received the following random message Since I bought the computer back in 2011--- “Display Driver stopped responding and has recovered.” Since I have bought the computer I have returned it to Harvey Norman where I purchased it from for them to fix the issue. They have reformatted and whiped the computer a couple times aswell as going to the toshiba website and installing the latest drivers. I also have done the same steps as Harvey Norman.
The computer has been sent back to Toshiba also, It was overheating so Toshiba has put a new CPU into the computer to fix that issue and also the hard drive had a fault sector so Toshiba installed a new hard drive. When Toshiba had the laptop they tried to fix this issue with no result.
This issue is more annoying then anything because it happens often (a few times a day) and some of the time when the driver fails and the screen stays black, the only way you can fix this is a hard shut down by holding the off button.
I have looked at all the threads and have seen a lot of people having this problem. I have tried all the ideas and people's ways to fix this issue but nothing has worked.
This problem needs to be solved and I don't want to hear that I need to reformat my computer or restore it to factory settings like tech support have told me to do because both myself and Harvey Norman has done this and IT HASN'T Fixed the issue. This issue can't be good for the computer..
I am very dissapointed, after nearly 2 years of having this laptop the problem hasn't been fixed and Toshiba has no idea how to fix this issue. This laptop cost me over 2500 dollars and I have had more problems then I would have had with a 500 dollar computer.

No reply from Toshiba yet? Great customer service.
Anyways this is a snapshot of my screen going black and then coming back with a message popping up stating that the Display Driver has stopped responding and has recovered.
As you can see the window that I am in turns fully black after the driver recovers, I have to close the window and re open it. This happens many times a day.
I also am getting the display Driver crashing and the whole screen turns black and stays black, no matter what you do the screen stays black. I hit Cntrl + Alt + Del and nothing works making me shut it down by holding the on/off key
I do a lot of business on this computer and use it for all purposes. Due to this issue, every time the screen goes black and I have to hard restart the computer I lose all my work. Due to not knowing when this will happen I am having to lose a lot of work and start all over again.
This is ridiculous and Needs to be fixed. I am a Toshiba Customer and I have spent my money for the best of your products and I am very disappointed with the outcome. There has been no help, I have had nothing but issues and the customer service and support for your company is atrocious.
In future I will no longer be buying Toshiba and I know a lot of other people who have seen this issue and had the same problems with Toshiba support that they won't be using Toshiba either.

Prob. - ATI 4850: "Display driver stopped responding and has recovered"

Hey all!
I finally got my new iMac last week.
After installing BootCamp my graphics card driver always crashes just after starting Windows (Windows 7 Pro 64bit). I do not need to run any software but the screen shows some "glitches" => black screen => windows recovers and the message "Display driver stopped responding and has recovered" appears.
The process reiterates.... just a few seconds later it happens again. Sometimes Windows crashes down completely.
I removed the driver to let Windows install it again. Nothing changend.
Does anybody know the problem and a way to fix it?
I was searching online for the mistakes and i do not know whether its a problem with Windows or the graphics driver.

I did a little bid of research:
I guess the problem is a problem known and there are a few solutions...
http://www.microsoft.com/whdc/device/display/wddm_timeout.mspx
The solution might be to enter windows registry and change the time windows is starting to stop and restart the display driver:
Go to HKLM\System\CurrentControlSet\Control\GraphicsDrivers and add a new entry (DWord) "TdrDelay" with the number of seconds u want windows to restart the dislay driver. Standard seems to be 2 seconds. I found article giving advice that mentioned 4-8 seconds.
I will give it a try tonight.
Some other people mentioned that it is a problem with a combination of motherboard, cpu, graphics card and main memory. I think this cannot be a problem caused by the OS in generell. Otherwise more people would be confronted. Without a proper solution i will ask Apple for a new one or just send it back...
Others just deactivated Windows Aero and fixed it...

ENVY17 3D - Display Driver stopped responding and has recovered

hi everybody....
plz i need help .. i have Hp Envy17 3D , corei7 with graphic card ATI Radeon HD 5850
when i play any game its work for 5-10sec and then it give me this message >
( Display Driver stopped responding and has recovered )
i tried to recovery system n change thermal paste , it dosnt help , could any one help plz n tell me how can i slove it
this what i get when play game >>>>

Hi,
Try this fixit and check if it helps (if you havent done it yet):
Display driver stopped responding and has recovered" error
If problem continues then try updating or reinstalling drivers for Graphics,Chipset and BIOS updates..I'll need the exact product number to give you the link...or you can get it from this link by entering your product number:
http://www8.hp.com/us/en/drivers.html
Here is another link that should give you few more steps that might fix the issue if the above didnt:
Display driver stopped responding and has recovered”, ATIKMDAG.sys type errors
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

GX740 computer - Display driver stopped responding and has recovered

GX740 computer - Display driver stopped responding and has recovered
hi,
As I told in the title I am experiencing this message: "Display driver stopped responding and has recovered" only when I am playing games. The symptoms are a freeze of the screen (but I can still see pointer of the mouse moving) for 10 seconds, then the screen become black, and the game recover. Frequency of this depends of the game, but it can be really often.
To be more precise about the situation: I just sent my laptop to Rma services (for a totally different problem), they said that they updated the vBios of my graphic card.
before sending my laptop, I never experienced this kind of message before. Even if sometimes I used to have GSOD or BSOD screen on certain games.
Moreover, my Graphic drivers are up to date (using driver sweeper and ccleaner ), I tried several stuff to fix this problem, but nothing worked so far. (reinstalling system, try different ATI drivers, all of my drivers are up to date besides, try to set different options in windows, act on registry ... and other stuff).
So I do not know what causes that, maybe the new vBios is not compatible with something ? Ram memory issues ? power issues ?
According to what I read , it is quite a very common message, and it does not seem to be hardware related.
But we never know. Could you please help me on this, because I am running out of ideas to fix this issue.
Thank you for helping
Geoffrey

Quote from: ricor on 26-January-12, 22:43:59
Svet,
Don't you think that the new bios from the 3D card bring some bugs that could be resolved by flashing the motherboard bios ?
Thanks
Rik
Quote from: ricor on 26-January-12, 22:43:59
Svet,
Don't you think that the new bios from the 3D card bring some bugs
Could be, but there is no such reports until now.
Quote
that could be resolved by flashing the motherboard bios ?
The latest vbios should be used with complect with latest EC version.
Quote
nevermind... I also contacted the custumer service, and since Friday no answer. Hopefully, here Svet tried to help greatly thx man.
Too bad, we could not fix it.
contact to repair person again and tell them that the notebook which is suppose to be repaired don't work properly..

IMac Keyboard stops responding and other quirky issues

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