Import roles into AE(urgent)

Hi all,
I want to import all the Back-end roles into AE,
Configuration->Roles->importroles
following message has shown.
Import status: 0 successfully imported out of 2 records found.
Kindly do the needful.
Thanks & Regards

The file option means that you need to populate the upload spreadsheet to load your roles.
Therefore if zero roles uploaded then you have several potential issues:
1. You did not populate the upload spreadsheet with any information
2. You did not populate the upload spreadsheet correct and it contains format errors.
I suggest you contact SUPPORT to obtain the document that describes each column of teh upload spreadsheet and what teh acceptable values for each cell are eg: special chaacters, cell max width, mandatory cells etc etc

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    In Addition to my previous response:
    I meant to include the following:
    Some of the fields that need to be properly defined with attributes are:
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