In iMessage, my phone number is grayed out and only uses my email.

In iMessage, my phone number is grayed out and only my email is selected

it is grayed out under "You can be reached by iMessage at:" where it is supposed to be grayed out on an iPhone, or it is grayed out under "Start new conversations from:"?

Similar Messages

  • TS4268 In iMessage I'm trying to use my phone number but my phone number is greyest out and won't let me use it. What do I do?

    In iMessage I'm trying to use my phone number but my phone number is greyed out and won't let me use it. What do I do?

    In iMessage I'm trying to use my phone number but my phone number is greyed out and won't let me use it. What do I do?

  • Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

    Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

    Where is the phone number on the iPod?
    If you have an iPhone with iOS and use the same ID for Messages and FaceTime as on the iPod the iPhone's phone number will be listed for Messages and FaceTime on the iPod.
    If you changed phone numbers on the iPhone, sign out of Messages and FaceTime and then sing back in. Then do the same a little while later on the iPod.
    For some info see:
    iOS: About Messages

  • I have original ipad and however I cant add my phone number to lmessage it will only take an email address . Is this correct ?

    I have original ipad and however I cant add my phone number to lmessage it will only take an email address . Is this correct ?

    I copied this from an Apple Support article.
    If your phone number is not listed on an iPod touch or iPad, follow these steps:
    Update to the latest version of iOS.
    Verify that you're using the same Apple ID that you are using on your iPhone.
    On your iPad or iPod touch, sign out of your Apple ID in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID with FaceTime and iMessage.
    If your phone number is still not listed, follow these steps:
    Sign out of your Apple ID on all iOS devices, including your iPhone, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your iPhone.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At and also in Settings > FaceTime.
    Now sign in to your Apple ID on your other iOS devices.
    This is the website for the support article.
    http://support.apple.com/kb/HT5538

  • HT4914 why do some songs grayed out and only available when connected on wifi when trying to stream on iphone?

    why do some songs grayed out and only available when connected on wifi when trying to stream on iphone?

    I had this problem too - of grayed out music I could only play when in WIFI.  I noticed when looking in iTunes, these grayed song were not chosen by me to sync on to my iPhone. They were stored in iCloud.  I went to Settings > Music and then turned off "Show All Music" so only music that has been dowloaded to my iPhone will be shown. 
    I don't have iTunes Match, so you may have a different issue than what I had.

  • Some online ads grayed out, can only use in dial-up mode not broadband how can I fix this problem?

    Hello,
    I have Windows 7, Internet Explorer 11, the latest version of Flash Player and I have DSL to connect to the interent.  However, when I try to look at online ads in Walgreens and Walmart I cannot get past the first page.  There is light gray over the ad and the only way I can access is to change to the dial-up mode.  Other store ads no problem Flash Player working fine.  Tried contacting stores for help their online staff said they would look into, but I received no help, this is been happening for a long time now.
    Anyone with any idea how to fix this problem I would appreciate the help.
    Thank You,
    SB

    Compatibility view:  http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
    Disable Hardware Acceleration: http://forums.adobe.com/thread/891337
    Those would be the first two to try.

  • IMessage not selecting my phone number, its "greyed" out.

    I have an iPhone 4S and it was on a monthly 02 contract but I have not terminated my contract with O2.  I had my iPhone unlocked so I could use it on any network.  I now have a Vodafone sim card in the phone and am on PAYG.  However my iMessage is not working properly.  When I try to active my iMessage my phone number is "greyed" out so I cannot send messages via my mobile number ...so can only send text messages.  I did use the Vodafone sim card in my iPhone whilst my number was being ported across so it did have a temporary number.  However, now my original number has been ported across I can no longer select it under iMessage as it is "greyed" out. 
    How do I resolve this?

    Still Problem... I delete my account ID from My daughter's phone and used her iCloud email account and both of us still have same massage "waiting for activation for Message and face Time setting. Still I can see my daughter's phone number in my phone "you can be reached by face time at" and I can able to check it as well as my e-mail address but my phone number is greyed out... Ok just want to verified I can't able to face time using my phone number anymore? I don't have any option to delete my daughter's number or my e-mail address only I can add e-mail's.... I tried trouble shootings step by step but still stack in same way...` any suggestion ?

  • Can't imessage from phone number, only from/to email.

    under settings/messages/send & receive at my email addresses are listed, but the phone number is grayed out.
    running iOS8.2 on iPhone 6

    Hi crideout,
    Thank you for using Apple Support Communities.
    From your post I understand that your phone number is not checked and also is grayed out in your Messages settings on the iPhone.  To start with, your phone number will always appear grayed out on your iPhone.  In order to get it checked in order for you to be able to send from the the phone number, I'd like you to simply turn iMessage off, and then back on.
    tap Settings > Messages and turn iMessage off.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    Cheers,
    Alex H.

  • Messages not allowing me to iMessage from phone number?

    Hello all.
    I have had my iPhone 4S for nearly two years now and it has worked beautifully.
    Until today.
    I knew that when I changed my Apple ID password late last night (I had forgotten it and needed it for a non-related issue), I would have to re-sign in. So I did so firstly on my MacBook (Mid-2010 MacBook White UniBody running OS X 10.8.5 (I need more RAM before I can update OS)) and Messages appeared to be fine (aside from not supporting my cellular number, which I assumed would automatically fix once I signed in on my phone). I sent a few messages to my friends, and it was fine.
    When I put my password for iMessage on my iPhone this morning, it had only my email checked as available to be messaged. My mobile number is greyed out and not able to be selected. I tried sending a test iMessage to my phone(which it turned blue as if to send an iMessage), but it said "Not Delivered". I use my phone to iMessage the most, and really need my number available to iMessage.
    I have tried many of the suggestions such as turning all Apple ID related things off and back on, deleting all my messages, re-entering my number for my Apple ID account. Nothing has worked. The one thing that is my last resort is a backup and factory reset. I really do not want to do that, as it is a headache.
    So, my two questions are:
    1) How can I get my iPhone's number back to being able to be iMessaged again?
    And 2) Once I enable my iPhone's number, how can I add that to be a recipient on my MacBook?
    Thank you so much.
    Stacy

    I have completely signed out of iMessage and re-signed in a few times no, and no luck. It still only lets me use my email.
    It shows the attached image when I go to Settings>Messages(iMessage is ON)>Send & Recieve. I can iMessage using my email, but the phone number is greyed out and unable to be selected.

  • If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it !

    If my phone service is disconnected, can I still use the number to iMessage? Under my setting in iMessages it only allows me to select my linked emails and the telephone number is there but grayed out and i can't seletect it ! It wont activate. I just recentely got AT&T.  When I had verizon before and my phone got disconnected it allowed me to still iMessage off my number.

    If your phone service is disconnected, it's not your number any more.
    If you "just got AT&T", how can it be disconnected?

  • How can I reset the phone number under Imessage (iphone 4s unlocked tmobile ios 5.0.1)? The phone number from the person i purchased it from is grayed out and cannot be edited. Please help!

    I bought this phone from someone and then I unlocked it using that gevey sim i think -- using it for T-mobile..
    I can't get Imessage to work on my phone number because the old number is there and it is grayed out and cannot be edited.
    I can use it but not with my phone number, only with email.
    Can someone please tell me how to fix this so that I can send with my number?
    Thanks so much

    The advisor should not have told you this for legal reasons. There is no way of tracking the iPhones just of finding out which SIM cards were used to activate them and if they were activated at all. Court can authorize Apple to release this information to the count. There is no legal way without involving a judge.

  • My iMessage refuses to work on my iPhone 4. My number is grayed out under the Messages Receive At iMessage. Please help!

    When iMessage is turned on, it greys out my phone number (used to be stuck at "Verifying..." but now it just says "Phone"). Only my Email is clickable but it won't let me remove it. When I go to my Message app, only Text Message-ing is an option (showing green instead of the usual blue). This applies to all my friends who are iPhone users. I've tried Network Restart, phone restart, phone hard restart, shutting down Settings, shutting down Messages, ... now what else can I do? Please help. Much appreciated.

    "Anyway, look at Settings > Messages > Receive At
    I assume you mean a row that says "Phone" and your number is grayed out there.  That is normal."
    Check. Good that it's normal
    "Now go down to "Caller ID".  There you should see your phone number, probably checked, as well as your Apple ID (alternate message ID)."
    Check. My phone number has a check mark next to it.
    If all that's true and you have iMessage "On" in Settings > Messages, you're good to go!
    Nope. My texting is still stubbornly green and it says "Text Message" in the field rather than "iMessage."

  • When i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it

    when i send a text in iMessage the person receiving it gets it from my email address... how do i change that. and in message settings the receiving thing has my email and phone number but my phone number is gray and i can't click on it help

    Hello Todd:
    I had this very same problem when trying to activate iMessage and Facetime on my iPad. When I signed into my account, I actually wasn't even presented with the option of a phone number - notwithstanding the fact that I was contacting others (and being reached by others) by my phone number on my iPhone. Having both the iPad and the iPhone on, I kept trying to turn off and on both iMessage and Facebook in Settings on both my iPad and iPhone, hoping that that they would eventually sync. But this proposed solution by others was unsuccessful for me.
    Then, I found out what the problem was: When my iPhone was activated, it automatically registered my phone number for contact purposes. I was using iMessage on my iPhone for quite some time without actually being signed into my Apple ID account. When another device - such as an iPad or iPod - is being used for iMessage or Facebook, you are prompted to sign into your Apple account, using your username and password. These two devices will not register your phone number as an option for contact unless your iPhone is signed into your Apple account as well. In other words: your phone number will not be synced.
    Go into your "Settings" on your iPhone and click on "Messages". Scroll down and click on "Send & Receive" (which should be followed by your phone number). On the next page, you will be able to determine whether or not your iPhone is using the Apple ID for messaging purposes. (Note: This information applies for Facetime as well.) If it is using your Apple ID for messaging, than at the top, you will see "Apple ID: <your particular e-mail account>" in Blue text. However, if you are not using your Apple ID for messaging, than you will see the words: "Use your Apple ID for message". Even though below this you will see your phone number checked as the contact source, you will want to click the tab that says, "Use your Apple ID for message". Sign into your account (just as you must sign in for iMessage on your other devices), and just choose your phone number as the "Send & Receive" contact. (The option of the e-mail will be there too, but you don't have to check it. And later on, you can delete it as an option.)
    Now that all of your devices are signed in using your Apple ID, the other devices should register your phone number as a choice. It may take a little while, however. What I did was sign out of iMessage on my iPad, and then sign in again. If the option didn't appear, I just went back and signed in again, and kept doing this until the option for the phone number appeared.
    Again, this will work for Facetime as well. The solution is to sync your iPhone account with the other devices by using your Apple ID for messaging (and Facetime) purposes.
    I hope that this works for you, Todd!   ~ Brian

  • All of a sudden this morning my iphone will not send imessages from my phone number but only from my email address. When I go to the settings for my imessages to choose where they are coming from my phone number is greyed out....Is there a way to fix this

    All of a sudden this morning my iphone will not send imessages from my phone....

    Hi Chas869,
    Hmm, that is strange that your phone number is greyed out. There are a few things that we can try. First would be to turn iMessages off, then back on. See if you are able to select your phone number. Then if that doesn't work, turn iMessages back off, then reset the network settings....settings>general>reset>reset network settings, this will reboot the phone. Don't worry, it won't delete anything from the phone, it simulates a battery pull. Once the device comes back on, then turn iMessages back on. Keep us posted if that works!
    ErinW_VZW
    Follow us on Twitter @VZWSupport

  • Iphone 6 not sending imessage from phone number

    I got my iPhone 6 yesterday and this morning whenever I try to use iMessage it gets sent from my icloud address rather than my phone number. I went into settings > messages and tried turning imessage on and off, which did not work. I also tried just selecting my phone number instead of the email addresses listed and the messages do not send. Signing in and out of my apple account doesn't solve any issues either. Using imessage on my macbook uses just my icloud, too. Any tips?

    SO....The same issue arose AGAIN!!! So I did the HARD RESET, and I realized..... to avoid this from ever happening in the future....
    This is the only thing that fixed it I was so stumped! Thank you, I had previously tried just a standard restart , also signing in and out of imessage and apple id several times.... but the hard power down is the only thing that fixed the problem. HighFive
    AFTER HARD RESET (PRESSIN THE TOP AND LOWER BUTTONS AS SAME TIME)
    POWER ON
    AND APPLE IMESSAGE WINDOW WILL POP UP AND ASK IF YOU WANT TO USE YOUR EMAIL WITH YOUR IMESSAGE, IT WILL ASK FOR YOUR APPLE ID.....
    SELECT CANCEL!!! DO NOT PUT YOUR PASSWORD IN BECAUSE IT WILL THEN SET YOU UP FOR EMAIL TO BE USED FOR YOUR IMESSAGE, IF YOU CANCEL THAT WINDOW, IT WILL ONLY USE YOUR PHONE NUMBER, AND WHEN YOU ARE NOT AVAIL FOR IMESSAGE IT WILL SEND THE MSG VIA TEXT INSTEAD OF IMSG OR EMAIL...THIS IS THE BEST SOLUTION AND SINCE I HAVE HAD NO PROBLEM GETTING OR RECIEVING IMESSAGE
    Good Luck! Happy iPhoning
    jmew wrote:
    This is the only thing that fixed it I was so stumped! Thank you, I had previously tried just a standard restart , also signing in and out of imessage and apple id several times.... but the hard power down is the only thing that fixed the problem. HighFive
    habby3 wrote:
    Restart your iphone holding both buttons down (top and bottom) - it worked for me as my number had turned gray as well.
    Good luck

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