Index: 0, Size: 0 on iPad

Question

Hi Pro's,
I get the error: 'Index: 0, Size: 0' when connecting to the server on an iPad with an user's id (SAP Authentication)
I can open the list of dashboards and dashboard with an Administrator account on the iPad. I then double checked the user's rights in CMC and tested it through the BI portal and I can see the list of dashboards, open and refresh them from the portal with the user's id with no issues. So why the error on iPad? Am I missing something?
Environment: SAP BI App v 5.1.9 Build 12 (407721)
Thank you
Gerrie

Answer 1

Hi,
Resolution:-
l apply point 3 in note 1783173 more specifically :  
       (CMC-->Personal Categories--> select user in question 'Mobile Test'-->User Security-->Add Principals-->select user in question 'Mobile Test'-->select Add and Assign Security-->select Full Control (Owner) right and Apply).
l More general solution is to give this to a group (could be everyone) at to-Level : CMC-> Personal Categories->Manage-> Top-Level Security-> Add Group -> Add and Assign Security.
Check the Note: 1836197 - MOB00082 index:0,Size:0 in Ipad when using a non administrator group member
--SumanT