Installation problem, dialog box.
"An error occurred while attempting to create the directory: C:\ProgramData\Microsoft\Windows\Start Menu" is the message I received. I get this both times when the installer is trying to create shortcuts. I click cancel and it moves on to quicktime which in turn does the same thing. Hoping someone can help! I'm trying to install on my D:\ drive while C:\ remains the place for programs to just place their shortcuts. It does the same thing when I try to install on C:\ so that shouldn't be the problem. Thanks in advance.
I'm getting this problem too. I have been running iTunes for a few years with no problems until recently. WHenever I try and open it I get an error message saying "An error occured while attmpting to create the directory: I:\iTunes\iTunes.Resources\de.lproj\EQWindow.nib" with the options to retry or cancel. Retry just results in the same error message occuring again.
I've tried other programs on the I: drive and they work fine, I've also followed the 'Removing iTunes Configuration Files' and some of the other apple support guides with no success. My windows updates are fine.
Any suggestions?
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Graphics display problems (dialog boxes) Lenovo G50 AMD A6 Win 8.1
Graphics display problems Lenovo G50 AMD A6 Win 8.1 Greetings to all. After having spent a number of days trying to find a solution to a display problem, I turn to this forum for help. I own a Lenovo G50 AMD A6 Win 8.1 ever since November 2014, and have had display problems ever since the first day, be it while using internet (Firefox or Explorer) or various software (Text editors, etc.). Many dialog boxes, including colour settings and controls (open, close etc.) either have an inappropriate appearance or even do not appear at all! I manage to "click" on the right places using memory: most areas are INVISIBLE! Another example would be that I do not see any backround colour or image on most webpages such as this one). Some suggestions included checking for graphics updates (but the drivers used were already up-to-date). I 'd be most obliged for any new suggestions. Thank you very much. George
Greetings to all, I finally decided to express my utmost discontent with- the Lenovo G50-45 I bought before Christmas 2014,- the summary response with inappropriate links that I received after exposing my problem- the fact that I tried to dowload the following graphics driver (Beema) AMD Driver (VGA, HDAudio, SATA) for Windows 8.1 (64-bit)
exe
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Windows 8.1 (64-bit)
VGA V14.502.1002.1002-Logo'd_HDAudio v9.0.0.9905_SATA v1.3.1.220;VGA v13.302.1601.1001_HDAudio v9.0.0.9905_SATA v1.3.1.220
3/19/2015from here(http://support.lenovo.com/fr/fr/products/laptops-and-netbooks/lenovo-g-series-laptops/g50-45-notebook-lenovo/downloads/DS100174), and after REFUSING to accept cookies and some "Lenovo Service Bridge", finally managed to obtain something HERE(http://www.notebookcheck.net/Lenovo-IdeaPad-G50-45-Notebook-Review-Update.125641.0.html). I find it quite disrespectful to NOT provide customers with EASY support, as well as avoiding to answer their requests for further help when some simplistic "assistance" that one can find almost anywhere on the web leads to no further solution. I shall not repeat the problems I have faced till now: vide supra. The problem, however, is NOT just with browsers.I simply cannot see any dialog box content and colour in MANY software programs, such as OPEN OFFICE; for instance: PRESENTATION colour dialog boxes show BLANK squares instead of squares filled with different colours. This has occured AVER SINCE DAY ONE! Finally, a new bug has appeared: Windows 8.1 keeps popping up some email program to which I am invited to register - I never created a Windows email account, and certainly don't intend to do so.NOR shall I accept some "Lenovo Service Bridge", however "discreet and inoffensive" it might be. I don't know if there are any legal grounds for customers to complain for all these problems. I DO know, however, that I shall NEVER buy a LENOVO device ever again. The pricing and processor might be competitive => yet, the support that ensues is, as far as I'm concerned, LAMENTABLE. To make a presentation, I have to switch to a Samsung R20 using XP..... What is the meaning of all this? George -
Try to print a webpage or selection therefrom.
When 'file'- 'print' selected on Mozilla tabs, it does not work. The print menu appears but when 'print' clicked, the 'save as' menu box appears. When 'save as' is closed a dialog box appears saying 'unknown error while printing'. Cannot print webpage unless from a screensaver (ie whole screen). This has only happened recently (update maybe). Tried on Windows Explorer and all okHi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode.]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars] -
Photoshop CS6 installation failure dialog
I get the following Photoshop CS6 installation failure dialog box
Installation Failed
Your installation encountered errors.
A conflicting or prerelease version of Adobe Photoshop CS6 exists on this computer. The conflicting version must be removed before installing from the current media.
If the problem persists, please contact Customer Support for further assistance.
I've searched and found no reference to this in you FAQ
Are there specific files I should remover? What should I do?first uninstall ps cs6, if it is installed.
then, run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
then reinstall. -
"Continue installation?" dialog on shutdown
Since yesterday I've been getting a "Continue with installation?" dialog box popping up when I shut down my 13" Macbook Pro (running 10.9.5; haven't upgraded to Yosemite yet). I have no idea what might be installing. I click Abort (not Yes) and the computer shuts down, but the dialog reappears each time. This began around the same time I started getting "disk almost full" warnings from my TechTool Pro auto-protection features, so I thought that might be it. I uninstalled the TechTool system preference pane, made some room on the drive, and restarted, but the dialog keeps reappearing. Any ideas what is causing this? Like I said, this just started the other day. Thank you.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Fonts 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB 'com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx' '879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487' 51 5120 files 4 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[46]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/^\/[AD]|\/Contents\/.+\/Contents\//&&/\/(Lib|usr).+\/(.+\.framework|Contents|Info\.plist|Resources|Versions)$/ { n++;sub(/\/Info\.plist$/,"");sub(/\/(Content|Resource|Version)s(\/.+)?/,"");print|"sort|uniq";} END { if(n<1100) print "/System/";} ' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /^\/[AD]/d;p;' 's/Pr.+n //p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&& $3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("PlistBuddy -c Print "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' ' s/:[^:]+$//;s/ +([0-9]+)(.+)/\2 x\1/p;' ' { gsub(/[()"]/,"",$3);if(!$3) $3="N/A";print $3;} ' ' 1,/\(P/d;/e: Pe/{ n;s/^.+://;b0'$'\n'' };/^ +Man.+: ./{ s/ \(0x.+\)//;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n//;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin /' ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat mdls );S1() { printf kMDItemContentTypeTree=com.apple.$1'|sort';};S2() { printf 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :'$1'" {} \;|uniq';};c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" "`S2 CFBundleDisplayName`" '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '-F \$Message -k Sender kernel -k Message CSeq "I/O e"|sort|uniq -c' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne '08012|Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|idle ex|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' "`S1 bundle`" "`S1 mach-o-dylib`" `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i '-app Safari UserStyleSheetEnabled' -name\ kMDItem${p[35]} "`S2 ${p[35]}`" );N1=${#c2[@]};for j in {0..10};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files I/O\ errors 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets Stylesheet );N3=${#l[@]};for i in {0..3};do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 0 $((N1+8)) 71 $((N3+3));D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D13 5 5 69 1;D13 5 54 30 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 24 22 29;B7 12;B2 14;A4 39 57 70 14;B2 15;B6 14 15 4;C3 29;A1 24 23 32;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+10)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;A1 4 3 60;B2 30;A1 4 58 60;B2 31;B6 30 31 4;C3 5;D12 21 56 35 58;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installaion will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to install on Explorer, Firefox, and Chrome. Nothing works. Please help.
Thanks/ Scott1. Restart your computer to stop any Adobe process that is running.
2. Click on the following Adobe link. Go to the bottom where it says "Still having problems?". Click on the version of Flash Player for your browser.
Installation problems | Flash Player | Windows -
Installation Dialog Box Diseappear
Dear All,
I have to join my company e-learning which using Java. Since from the verification, it's found out that my computer does not have Java, I installed it by following the normal step. First, I download the installer from internet and then run it to start the installation. The problem comes at this point: after I double clicked the installer, the installation dialog box only appeared for a second before it dissappear and nothing happend!! Seems like my machine is barring the software.
I tried to install two version: jre-1_5_0_11-windows-i586-p-s and jre-6u6-windows-i586-p-s. Both are fail!
I also tried to uninstall any other program (plugin) which is suspected to cause the problem. Still, nothing.
Can anyone help me to solve this problem out, please??
Regards,
Lusilusi,
Are you sure that you have downloaded the correct version of java for your operating system and machine architecture?
I presume you're running Bills Revenge (ms windows) because nobody could possibly be THAT stoopid. But there's 32 bit and 64 bit versions. Which are you running. (Right click on My Computer ~ Properties).
http://www.java.com/en/download/manual.jsp tells me that jre-6u6-windows-i586-p-s (J2SE 6.6 for Windows XP/Vista/2000/2003 Offline) is 15.18MB ... is your downloaded file 15.18MB... I just guess maybe your connection drops out before it downloads the full install... cheaper ISP's commonly do that (and ludicriously expensive ones every time there's a new tech they want to move everyone onto).
Cheers. Keith. -
When I'm composing emails a dialog box keeps popping up asking me to click "resend" to reload my email. If I don't I get timed out. This problem has only happened after I installed update 3.6.16
FYI I am referring to my ISP email on the providor's website, although I have not tried opening other email accounts on the updated Firefox.etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Post the results back here
Pete -
I have used Firefox without problem, on my Mac, for several years. I recently updated to v22.0. Now every time I open Firefox, there is a dialog box (marked "Firefox , 2 items") that appears, with the Firefox icon, and arrow pointing right, and a folder icon. It looks like I am asked to install Firefox again. I've done this several times, but the dialog box never disappears. I have right-clicked, and hit "eject firefox only." The dialog disappears, but then reappears the next time I open Firefox. Firefox seems to be functioning normally, but this installation glitch is annoying. How can I resolve this?
More info, in case it helps anyone else with this problem:
I got a PM from waycool007 on 10/12/13 which said,
Hi Alice -
Thanks for trying to help me - regarding the question regarding the firefox dialog box.
I am opening firefox from the icon on my dock. It then opens the annoying installation/dialog box.
If I open firefox from the applications folder, it actually opens properly.
... to which I answered,
You need to close Firefox if open and then delete the Firefox icon that is in the dock. You can then start Firefox from the applications folder and, when the new Firefox icon shows up in the dock, use the control click option to keep it there.
Let me know if this fixes it.
I just got this reply:
I followed your instructions, and Firefox is now working normally. This has been bugging me for at least two months, and you solved it in a minute. Wow. Thanks!
(You're welcome!) -
I am trying to install Flash player on my Mac. All the steps are working as they should, until the point where I am asked to enter my password. I do this, and the dialog box jiggles as through the p/w were invalid. However, it works to sign in to the Adobe site. I just changed it to be sure and checked again.
There is no password required to download or install the Flash Player. Chances are your Mac is requiring you to enter its password to allow the installation to occur.
-
I have a problem that when I click on something I get a dialog box with Back,Reload page, Open in Dashboard,View Source Save page as ETC. I don't get the normal or expected respose to a simple "click". Another problem. For some reason the back and forth arrows it the tool bar of Safari have shifted from the upper left hand cornor to the uuuer rihht hand cornor.
Something is seriously wrong then. Did you move it? There are several Library folders. One of them should be inside your HOME folder.
If WZZZ suggestion does not work, re-install your OS by using Mac OS X 10.6.8 Update Combo. When done, repair permissions and restart your computer. -
Autofs.service causing problems with gnome's save dialog boxes
Recently I have been having a problem saving files to disk using the gnome save dialog box when autofs is running. Basically what happens is most of the folders on the right side of the save dialog disappear (see screenshot below) and remaining few become unresponsive when clicked. If I wait a few minutes the folders will eventually appear and work when clicked, but needless to say this is annoying.
I can "fix" this problem instantly by simply running systemctl stop autofs.service, but this is not a good solution because I like the convenience of mounting my NFS shares on demand.Recently I have been having a problem saving files to disk using the gnome save dialog box when autofs is running. Basically what happens is most of the folders on the right side of the save dialog disappear (see screenshot below) and remaining few become unresponsive when clicked. If I wait a few minutes the folders will eventually appear and work when clicked, but needless to say this is annoying.
I can "fix" this problem instantly by simply running systemctl stop autofs.service, but this is not a good solution because I like the convenience of mounting my NFS shares on demand. -
For the past week, every time I try to open Safari I've been receiving the message saying that Safari has quit unexpectedly.
A dialog box comes up giving me the option to ignore, report or reopen.
When I try to reopen the same box just keeps coming up.
I've reported it and another box comes up with a '?' . I've checked this and it gives suggestions for how to rectify the issue. I've looked at all options but none answer my problem. One suggested that I force quit in the system preferences. However I can't get the safari icon to stay on the top bar long enough for me to click on it in order to force the quit.
I wonder if anyone else has been having this problem and can suggest a way to solve it.
Thank you very much,
Clare.Process:
Safari [422]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
8.0.2 (10600.2.5)
Build Info:
WebBrowser-7600002005000000~1
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Safari [422]
User ID:
502
Date/Time:
2015-01-04 15:35:34.967 +0000
OS Version:
Mac OS X 10.10.1 (14B25)
Report Version:
11
Anonymous UUID:
CB78841A-4FFB-9877-E4F8-0DD0A258C566
Time Awake Since Boot: 760 seconds
Crashed Thread:
13
Exception Type:
EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:
KERN_INVALID_ADDRESS at 0x0000000000000020
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x20:
-->
__TEXT
000000010b987000-000000010b988000 [
4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff9162ab9c _dispatch_group_wait_slow + 218
2 com.apple.CloudDocs
0x00007fff915b2a1a -[BRXPCSyncProxy resultWithTimeout:] + 57
3 com.apple.CloudDocs
0x00007fff9159e416 +[BRAccount _refreshCurrentLoggedInAccountForcingRefresh:error:] + 287
4 com.apple.CloudDocs
0x00007fff9159e5ba +[BRAccount currentCachedLoggedInAccountWithError:] + 39
5 com.apple.CloudDocs
0x00007fff915b6c06 LBCopyUbiquityAccountToken + 51
6 com.apple.Foundation
0x00007fff92cc7f35 -[NSFileManager ubiquityIdentityToken] + 48
7 com.apple.AppKit
0x00007fff8d72877c +[NSDocument _isICloudEnabled] + 41
8 com.apple.AppKit
0x00007fff8d7952c9 -[NSDocumentController(NSInternal) _anyDocumentClassUsesUbiquitousStorage] + 86
9 com.apple.AppKit
0x00007fff8d795192 +[NSSavePanel _supportsAppCentricBrowsing] + 99
10 com.apple.AppKit
0x00007fff8d6cb95c -[NSApplication _doOpenUntitled] + 170
11 com.apple.AppKit
0x00007fff8d604b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
12 com.apple.AppKit
0x00007fff8dd2a5b0 __95-[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:]_block_i nvoke557 + 37
13 com.apple.AppKit
0x00007fff8d90e389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
14 com.apple.AppKit
0x00007fff8d90dd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
15 com.apple.AppKit
0x00007fff8d5fd354 -[NSPersistentUIRestorer finishedRestoringWindowsWithZOrder:completionHandler:] + 1745
16 com.apple.AppKit
0x00007fff8d4ae62c -[NSPersistentUIRestorer restoreStateFromRecords:usingDelegate:completionHandler:] + 2118
17 com.apple.AppKit
0x00007fff8d4adc91 -[NSPersistentUIManager restoreAllPersistentStateRegisteringAsReadyWhenDone:completionHandler:] + 406
18 com.apple.AppKit
0x00007fff8d4acf37 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 412
19 com.apple.AppKit
0x00007fff8d4acc69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
20 com.apple.AppKit
0x00007fff8d4ac6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
21 com.apple.Foundation
0x00007fff92cdb458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
22 com.apple.Foundation
0x00007fff92cdb2c9 _NSAppleEventManagerGenericHandler + 102
23 com.apple.AE
0x00007fff94c5499c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
24 com.apple.AE
0x00007fff94c54719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
25 com.apple.AE
0x00007fff94c54623 aeProcessAppleEvent + 295
26 com.apple.HIToolbox
0x00007fff9071c37e AEProcessAppleEvent + 56
27 com.apple.AppKit
0x00007fff8d4a8d76 _DPSNextEvent + 2665
28 com.apple.AppKit
0x00007fff8d4a7e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
29 com.apple.Safari.framework
0x000000010ba09ad0 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
30 com.apple.AppKit
0x00007fff8d49be23 -[NSApplication run] + 594
31 com.apple.AppKit
0x00007fff8d4872d4 NSApplicationMain + 1832
32 libdyld.dylib
0x00007fff90c655c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff9565f22e kevent64 + 10
1 libdispatch.dylib
0x00007fff91623a6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: com.apple.WebKit.ServicesController
0 libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
2 libextension.dylib
0x00007fff86f8cb62 +[NSExtension extensionsWithMatchingAttributes:error:] + 321
3 com.apple.ShareKit
0x00007fff8a86b80e +[SHKSharingService sharingServicesWithIdentifier:attributes:itemTypes:matchingDictionary:itemAttri butes:] + 1273
4 com.apple.ShareKit
0x00007fff8a86bfca +[SHKSharingService sharingServicesForItems:mask:] + 894
5 com.apple.AppKit
0x00007fff8dd9646a +[NSSharingService sharingServicesForItems:mask:] + 69
6 com.apple.WebKit
0x000000010cf6ef01 ___ZN6WebKit18ServicesController23refreshExistingServicesEb_block_invoke + 191
7 libdispatch.dylib
0x00007fff91625323 _dispatch_call_block_and_release + 12
8 libdispatch.dylib
0x00007fff91620c13 _dispatch_client_callout + 8
9 libdispatch.dylib
0x00007fff91624365 _dispatch_queue_drain + 1100
10 libdispatch.dylib
0x00007fff91625ecc _dispatch_queue_invoke + 202
11 libdispatch.dylib
0x00007fff916236b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
14 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-qos
0 libsystem_kernel.dylib
0x00007fff9565956a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff91627c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.StoreFoundation
0x00007fff87ca46fd -[ISServiceProxy performSynchronousBlock:withServiceName:protocol:isMachService:interfaceClassNa me:] + 273
3 com.apple.StoreFoundation
0x00007fff87ca47d1 -[ISServiceProxy accountServiceSynchronousBlock:] + 52
4 com.apple.CommerceKit
0x00007fff9365318c -[CKAccountStore primaryAccount] + 137
5 com.apple.Safari.framework
0x000000010bf817ca __51-[WBSParsecSearchClient _fetchStoreFrontIdentifier]_block_invoke + 68
6 libdispatch.dylib
0x00007fff91625323 _dispatch_call_block_and_release + 12
7 libdispatch.dylib
0x00007fff91620c13 _dispatch_client_callout + 8
8 libdispatch.dylib
0x00007fff9162388f _dispatch_root_queue_drain + 935
9 libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
11 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.bird
0 libsystem_kernel.dylib
0x00007fff9565d806 __bsdthread_ctl + 10
1 libdispatch.dylib
0x00007fff91624022 _dispatch_queue_drain + 265
2 libdispatch.dylib
0x00007fff91625ecc _dispatch_queue_invoke + 202
3 libdispatch.dylib
0x00007fff916236b7 _dispatch_root_queue_drain + 463
4 libdispatch.dylib
0x00007fff91631fe4 _dispatch_worker_thread3 + 91
5 libsystem_pthread.dylib
0x00007fff9608a6cb _pthread_wqthread + 729
6 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsqlite3.dylib
0x00007fff8b65680c purgeableCacheUnpin + 28
1 libsqlite3.dylib
0x00007fff8b6da860 sqlite3PagerUnrefNotNull + 224
2 libsqlite3.dylib
0x00007fff8b651371 moveToRoot + 257
3 libsqlite3.dylib
0x00007fff8b65c492 sqlite3BtreeMovetoUnpacked + 242
4 libsqlite3.dylib
0x00007fff8b63bf84 sqlite3VdbeExec + 8660
5 libsqlite3.dylib
0x00007fff8b6383df sqlite3_step + 735
6 com.apple.WebCore
0x000000010d5b0bc9 WebCore::SQLiteStatement::step() + 73
7 com.apple.WebCore
0x000000010d5b1169 WebCore::IconDatabase::performURLImport() + 1113
8 com.apple.WebCore
0x000000010d5af9d1 WebCore::IconDatabase::iconDatabaseSyncThread() + 353
9 com.apple.JavaScriptCore
0x000000010c777a9f ***::wtfThreadEntryPoint(void*) + 15
10 libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
11 libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
12 libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff9565952e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9565869f mach_msg + 55
2 com.apple.QuartzCore
0x00007fff90ad8d63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore
0x00007fff90ad8c96 thread_fun + 25
4 libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
5 libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
6 libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff9565e946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff960884a1 start_wqthread + 13
Thread 12:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff9565952e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff9565869f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff88183b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff88182fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff88182838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork
0x00007fff88682d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation
0x00007fff92d21b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib
0x00007fff9608a2fc _pthread_body + 131
8 libsystem_pthread.dylib
0x00007fff9608a279 _pthread_start + 176
9 libsystem_pthread.dylib
0x00007fff960884b1 thread_start + 13
Thread 13 Crashed:
0 libsystem_pthread.dylib
0x00007fff96088695 _pthread_mutex_lock + 87
1 libsystem_c.dylib
0x00007fff8697fb78 vfprintf_l + 28
2 libsystem_c.dylib
0x00007fff86978620 fprintf + 186
3 ???
0x00000001139715dc 0 + 4623635932
Thread 13 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff767061d8 rcx: 0x00007fff767061f0 rdx: 0x00000000000000a0
rdi: 0x00007fff767061f0 rsi: 0x00007fff96088b14 rbp: 0x000000011396de30 rsp: 0x000000011396ddb0
r8: 0x0000000113975000 r9: 0x0000000000000054 r10: 0x0000000000000000 r11: 0x0000000000000206
r12: 0x00007fff767056b8 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff96088695 rfl: 0x0000000000010246 cr2: 0x0000000000000020
Logical CPU:
0
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x10b987000 -
0x10b987fff com.apple.Safari (8.0.2 - 10600.2.5) <2225AE13-780E-3234-9A05-9DD6D94EE96C> /Applications/Safari.app/Contents/MacOS/Safari
0x10b993000 -
0x10c2ccff7 com.apple.Safari.framework (10600 - 10600.2.5) <70257BE2-5D89-3EAA-8863-269880160EEE> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
0x10c76d000 -
0x10cc80ff3 com.apple.JavaScriptCore (10600 - 10600.2.1) <ABEF8FB3-6DC5-3FCF-9B4A-1DF6411063B0> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
0x10cde6000 -
0x10d09afff com.apple.WebKit (10600 - 10600.2.5) <11CA89A1-A002-3FEB-8046-B31E92003AED> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
0x10d371000 -
0x10d371fff com.apple.WebKit2 (10600 - 10600.2.5) <ED09F7D3-1F46-3925-8E11-D6AC3492658E> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
0x10d37a000 -
0x10d4b6ffb com.apple.WebKitLegacy (10600 - 10600.2.5) <0A88D3D6-F5BA-30F4-9D09-87DF653759FC> /System/Library/StagedFrameworks/Safari/WebKitLegacy.framework/Versions/A/WebKi tLegacy
0x10d5ab000 -
0x10e550ff7 com.apple.WebCore (10600 - 10600.2.1) <628CB849-0E8D-3071-98A3-55E7D24087DF> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
0x1139b0000 -
0x1139b0ff5 +cl_kernels (???) <1BD916A8-0C56-45B3-AF50-4178E0F67F8F> cl_kernels
0x114408000 -
0x1144eefef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x11454a000 -
0x11454afff +cl_kernels (???) <5CA5A8E4-5A2F-493A-B720-086E48E064F8> cl_kernels
0x7fff665ce000 -
0x7fff66604837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff866a6000 -
0x7fff866a7ffb libremovefile.dylib (35) <3485B5F4-6CE8-3C62-8DFD-8736ED6E8531> /usr/lib/system/libremovefile.dylib
0x7fff866a8000 -
0x7fff866aaff7 com.apple.SecCodeWrapper (4.0 - 238) <F450AB10-B0A4-3B55-A1B9-563E55C99333> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff866ab000 -
0x7fff866e3fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff866e4000 -
0x7fff8675afe7 libcorecrypto.dylib (233.1.2) <E1789801-3985-3949-B736-6B3378873301> /usr/lib/system/libcorecrypto.dylib
0x7fff86836000 -
0x7fff8690cff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8693b000 -
0x7fff869c7fff libsystem_c.dylib (1044.1.2) <C185E862-7424-3210-B528-6B822577A4B8> /usr/lib/system/libsystem_c.dylib
0x7fff869c8000 -
0x7fff86a5dff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff86a5e000 -
0x7fff86bc9ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff86bca000 -
0x7fff86be4ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff86be5000 -
0x7fff86c12fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff86c62000 -
0x7fff86c62fff com.apple.CoreServices (62 - 62) <9E4577CA-3FC3-300D-AB00-87ADBDDA2E37> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff86c63000 -
0x7fff86c69fff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff86c9d000 -
0x7fff86e2bfff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff86e2c000 -
0x7fff86e4aff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x7fff86e4b000 -
0x7fff86e76fff libc++abi.dylib (125) <88A22A0F-87C6-3002-BFBA-AC0F2808B8B9> /usr/lib/libc++abi.dylib
0x7fff86f6b000 -
0x7fff86f6bfff libOpenScriptingUtil.dylib (162) <EFD79173-A9DA-3AE6-BE15-3948938204A6> /usr/lib/libOpenScriptingUtil.dylib
0x7fff86f6c000 -
0x7fff86f70fff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff86f88000 -
0x7fff86f89ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff86f8a000 -
0x7fff86fa4ff7 libextension.dylib (55.1) <ECBDCC15-FA19-3578-961C-B45FCC994BAF> /usr/lib/libextension.dylib
0x7fff86fa5000 -
0x7fff86ffdff7 com.apple.accounts.AccountsDaemon (113 - 113) <E0074FA1-1872-3F20-8445-3E2FEA290CFB> /System/Library/PrivateFrameworks/AccountsDaemon.framework/Versions/A/AccountsD aemon
0x7fff87017000 -
0x7fff87071ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff87072000 -
0x7fff8707affb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff8707b000 -
0x7fff870b3ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff870b4000 -
0x7fff870b6ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff870cf000 -
0x7fff870d6fff com.apple.NetFS (6.0 - 4.0) <1581D25F-CC07-39B0-90E8-5D4F3CF84EBA> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff871aa000 -
0x7fff871b2ffb libcopyfile.dylib (118.1.2) <0C68D3A6-ACDD-3EF3-991A-CC82C32AB836> /usr/lib/system/libcopyfile.dylib
0x7fff87be2000 -
0x7fff87c0afff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff87c0b000 -
0x7fff87c27fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff87c28000 -
0x7fff87c69fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff87c6a000 -
0x7fff87cc8fff com.apple.StoreFoundation (1.0 - 1) <50F9E283-FCE4-306C-AF5D-D0AEA434C04E> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff87cc9000 -
0x7fff87ccefff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff87d67000 -
0x7fff87d80fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff87dd1000 -
0x7fff87dd4fff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x7fff87e43000 -
0x7fff87e48ff7 libmacho.dylib (862) <126CA2ED-DE91-308F-8881-B9DAEC3C63B6> /usr/lib/system/libmacho.dylib
0x7fff87e49000 -
0x7fff87e79ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff88012000 -
0x7fff88036ff7 com.apple.quartzfilters (1.10.0 - 1.10.0) <1AE50F4A-0098-34E7-B24D-DF7CB94073CE> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff880d6000 -
0x7fff880f1fff com.apple.PackageKit.PackageUIKit (3.0 - 434) <BE4B6C6F-4A32-3DB1-B81B-EF9ADD70E6EA> /System/Library/PrivateFrameworks/PackageKit.framework/Frameworks/PackageUIKit. framework/Versions/A/PackageUIKit
0x7fff88111000 -
0x7fff884a7fff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff884ae000 -
0x7fff88556ff7 com.apple.PackageKit (3.0 - 434) <B6C2831E-914D-3E5F-B0E9-A7079489A6FD> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff88557000 -
0x7fff88560ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff885e2000 -
0x7fff887e5ff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff887e6000 -
0x7fff88818ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff88819000 -
0x7fff88824fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff88825000 -
0x7fff88858ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff88859000 -
0x7fff88c66ff7 libLAPACK.dylib (1128) <F9201AE7-B031-36DB-BCF8-971E994EF7C1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff88c9c000 -
0x7fff89007fff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff89008000 -
0x7fff89117ffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff89118000 -
0x7fff8911ffff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff89136000 -
0x7fff89170ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff89171000 -
0x7fff89356267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff8a301000 -
0x7fff8a34eff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8a5f8000 -
0x7fff8a614ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/Versions/A/PlugInKit
0x7fff8a615000 -
0x7fff8a642fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8a666000 -
0x7fff8a67aff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8a67e000 -
0x7fff8a69aff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff8a7d0000 -
0x7fff8a82bfff libTIFF.dylib (1231) <ACC9ED11-EED8-3A23-B452-3F40FF7EF435> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8a82c000 -
0x7fff8a836ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8a837000 -
0x7fff8a843ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8a844000 -
0x7fff8a8b8fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff8a8b9000 -
0x7fff8a8c4ff7 com.apple.speech.synthesis.framework (5.2.6 - 5.2.6) <9434AA45-B6BD-37F7-A866-172196A7F91B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8a8c5000 -
0x7fff8a9a8fff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8a9a9000 -
0x7fff8a9b7fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff8a9b8000 -
0x7fff8a9e3fff com.apple.DictionaryServices (1.2 - 229) <6789EC43-CADA-394D-8FE8-FC3A2DD136B9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8aa6c000 -
0x7fff8aa6ffff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8acce000 -
0x7fff8acd4ff7 libsystem_networkextension.dylib (167.1.10) <29AB225B-D7FB-30ED-9600-65D44B9A9442> /usr/lib/system/libsystem_networkextension.dylib
0x7fff8acd5000 -
0x7fff8ace8ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff8b1fd000 -
0x7fff8b238fff com.apple.QD (301 - 301) <C4D2AD03-B839-350A-AAF0-B4A08F8BED77> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8b239000 -
0x7fff8b2fcff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8b416000 -
0x7fff8b41efff com.apple.xpcobjects (103 - 103) <A202ACEF-7A3D-303E-BB07-29FF49DE279D> /System/Library/PrivateFrameworks/XPCObjects.framework/Versions/A/XPCObjects
0x7fff8b47a000 -
0x7fff8b48fff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8b490000 -
0x7fff8b494fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff8b495000 -
0x7fff8b5c7ff7 com.apple.MediaControlSender (2.0 - 215.10) <8ECF208C-587A-325F-9866-09890D58F1B1> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8b5d1000 -
0x7fff8b713fff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x7fff8b721000 -
0x7fff8b76ffff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff8b770000 -
0x7fff8bb47fe7 com.apple.CoreAUC (211.0.0 - 211.0.0) <C8B2470F-3994-37B8-BE10-6F78667604AC> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8be29000 -
0x7fff8bea6fff com.apple.CoreServices.OSServices (640.3 - 640.3) <28445162-08E9-3E24-84E4-617CE5FE1367> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8bea7000 -
0x7fff8bf15ffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8bf26000 -
0x7fff8bf2eff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x7fff8bf2f000 -
0x7fff8bf8afff com.apple.QuickLookFramework (5.0 - 675) <D71CD23B-643B-341B-A890-57FE099B36C7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8bf8b000 -
0x7fff8c0b2fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8c297000 -
0x7fff8c297ff7 libkeymgr.dylib (28) <77845842-DE70-3CC5-BD01-C3D14227CED5> /usr/lib/system/libkeymgr.dylib
0x7fff8c298000 -
0x7fff8c2aaff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff8c2ab000 -
0x7fff8c2abff7 liblaunch.dylib (559.1.22) <8A988924-8BE7-35FE-BF7D-322E90EFE49E> /usr/lib/system/liblaunch.dylib
0x7fff8c2ac000 -
0x7fff8c2adfff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
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0x7fff8c9acff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8c9ad000 -
0x7fff8c9e6fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8c9e7000 -
0x7fff8c9e9fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x7fff8c9f7000 -
0x7fff8ca26fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8ca27000 -
0x7fff8ca27fff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8ca28000 -
0x7fff8ca42ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
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0x7fff8cb36ff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8cb51000 -
0x7fff8cb54ff7 com.apple.Mangrove (1.0 - 1) <2AF1CAE9-8BF9-33C4-9C1B-123DBAF1522B> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x7fff8cb6a000 -
0x7fff8cb72fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff8cb73000 -
0x7fff8cb90fff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8cb91000 -
0x7fff8cc50fff com.apple.backup.framework (1.6.1 - 1.6.1) <A7BBE57D-D5E7-39DD-812C-31190159F679> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8cc51000 -
0x7fff8cc59ff7 com.apple.icloud.FindMyDevice (1.0 - 1) <D198E170-3610-3727-BC87-73AD249CA097> /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevic e
0x7fff8cfed000 -
0x7fff8cff1fff com.apple.LoginUICore (3.0 - 3.0) <D76AB05B-B627-33EE-BA8A-515D85275DCD> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8cff2000 -
0x7fff8d114ff7 com.apple.LaunchServices (644.12 - 644.12) <D7710B20-0561-33BB-A3C8-463691D36E02> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8d115000 -
0x7fff8d3e4ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8d3e5000 -
0x7fff8d483fff com.apple.Metadata (10.7.0 - 916.1) <CD389631-0F23-3A29-B43A-E3FFB5BC9438> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d484000 -
0x7fff8dfc5fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8dfc6000 -
0x7fff8dfddfff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
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0x7fff8dfecff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8dfed000 -
0x7fff8e0caff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
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0x7fff8e1e3ffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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0x7fff8e1f9fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
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0x7fff8e240ff7 libauto.dylib (186) <A260789B-D4D8-316A-9490-254767B8A5F1> /usr/lib/libauto.dylib
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0x7fff8e488ff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x7fff8e4afff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
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0x7fff8e53ffff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
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0x7fff8e583fff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
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0x7fff8e77dff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x7fff8e787fff com.apple.DisplayServicesFW (2.9 - 372.1) <30E61754-D83C-330A-AE60-533F27BEBFF5> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
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0x7fff8f14efff libsystem_info.dylib (459) <B85A85D5-8530-3A93-B0C3-4DEC41F79478> /usr/lib/system/libsystem_info.dylib
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0x7fff8f165ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
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0x7fff8f20ddf7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
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0x7fff8f297fff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
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0x7fff8f3c8fff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
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0x7fff8f3f4fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x7fff8f421fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
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0x7fff8f438ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
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0x7fff8f486ff7 com.apple.CommerceCore (1.0 - 376.0.5) <57E5C067-52F6-3854-86C0-D878EDA24B55> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
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0x7fff8f492ff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
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0x7fff8f649ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x7fff8f82bff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
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0x7fff8f8e7fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8f922fff liblangid.dylib (117) <B54A4AA0-2E53-3671-90F5-AFF711C0EB9E> /usr/lib/liblangid.dylib
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0x7fff9 -
Problem description:
Computer takes a long time to fire up. Spinning ball is seen during start up, sometimes when login dialog box, and sometimes after entering login password. My mac freeze often, especially when using Lightroom…. Help is much appreciated!
EtreCheck version: 2.0.11 (98)
Report generated 3. november 2014 kl. 01.23.41 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:49:19
Disk Information: ℹ️
Samsung SSD 840 EVO 500GB disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (260.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/IPVanish.app
[not loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
/Applications/LaCie Desktop Manager.app
[not loaded] com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) Support
[not loaded] com.jmicron.driver.jmPeripheralDevice (2.0.4) Support
[not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) Support
[not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) Support
/Applications/Private Eye.app
[loaded] com.radiosilenceapp.nke.PrivateEye (1 - SDK 10.7) Support
/Library/Application Support/HASP/kexts
[not loaded] com.aladdin.kext.aksfridge (1.0.2) Support
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.nvidia.CUDA (1.1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.sony.filesystem.prodisc_fs (2.3.0) Support
[not loaded] com.sony.protocol.prodisc (2.3.0) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.digitalrebellion.EditmoteListener.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.intego.backupassistant.agent.plist Support
[running] com.mcafee.menulet.plist Support
[invalid?] com.mcafee.reporter.plist Support
[loaded] com.nvidia.CUDASoftwareUpdate.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.orbicule.WitnessUserAgent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[failed] com.aladdin.hasplmd.plist Support
[running] com.edb.launchd.postgresql-8.4.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.intego.BackupAssistant.daemon.plist Support
[loaded] com.ipvanish.helper.openvpn.plist Support
[loaded] com.ipvanish.helper.pppd.plist Support
[invalid?] com.mcafee.ssm.ScanFactory.plist Support
[invalid?] com.mcafee.ssm.ScanManager.plist Support
[running] com.mcafee.virusscan.fmpd.plist Support
[loaded] com.mvnordic.mvlicensehelper.offline.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.orbicule.witnessd.plist Support
[loaded] com.radiosilenceapp.nke.PrivateEye.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[invalid?] com.digitalrebellion.SoftwareUpdateAutoCheck.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
Skype Program (/Applications/Skype.app)
GetBackupAgent Program (/Users/[redacted]/Library/Application Support/BeLight Software/Get Backup 2/GetBackupAgent.app)
PhoneViewHelper Program (/Users/[redacted]/Library/Application Support/PhoneView/PhoneViewHelper.app)
EarthDesk Core UNKNOWN (missing value)
Dropbox Program (/Applications/Dropbox.app)
AdobeResourceSynchronizer ProgramHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
i1ProfilerTray Program (/Applications/i1Profiler/i1ProfilerTray.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.0 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SiteAdvisor: Version: 2.0 - SDK 10.1 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.2 Support
F5 Inspection Host Plugin: Version: 6031.2010.0122.1 Support
f5 sam inspection host plugin: Version: 7000.2010.0602.1 Support
Safari Extensions: ℹ️
Facebook Cleaner
Better Facebook
SiteAdvisor
Incognito
Bing Highlights
YouTube5
AdBlock
YoutubeWide
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
CUDA Preferences Support
EarthDesk Support
Editmote Support
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
Java Support
Witness Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% taskgated
12% WindowServer
1% WitnessUserAgent
1% sysmond
1% Activity Monitor
Top Processes by Memory: ℹ️
327 MB com.apple.WebKit.WebContent
137 MB softwareupdated
94 MB Safari
82 MB VShieldScanner
82 MB Dock
Virtual Memory Information: ℹ️
65 MB Free RAM
1.58 GB Active RAM
1.54 GB Inactive RAM
647 MB Wired RAM
2.95 GB Page-ins
260 MB Page-outsYou have SCADS of extensions and the things running. McAfee, Intego, Orbicule, CleanMyMac, and others I've not ever even heard of. My first recommendation would be to remove all of these and see if things improve.
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What Firefox version is currently installed on the computer?
You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
*https://www.mozilla.org/en-US/firefox/all/
If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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