Intermittent "FRM-41008 Undefined Function Key " in GL module

Some of the users keeps getting the following intermittent error when performing a query function in a GL form (GLXJEENT.fmx)
"FRM-41008 Undefined Function Key.”
We are on forms 6i patchset 17. with no customisation. I could not find any generic issue related to this on metalink (they were all releated to a specific form). I cannot reproduce this in development.
Please suggest some ways to troubleshoot/fix this.
Thank you

user10209208 wrote:
Hi Baig,
I am not sure if i understood you correctly. Are you saying that FMRUSW.RES file exists on the users PC ? We are using sun jre 1.5.17
Thank you for respondingbetter to clear things first......... 6i usually people runs on client/server environment any ways.......please specify when you are getting this error on which event ?
i think your form is calling some DO_KEY built-in with invalid or obsolete value

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FRM-41009: Function key not allowed. Press %s for list of valid keys.

FRM-41009: Function key not allowed. Press %s for list of valid key.
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FRM 41009: Function Key not allowed

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null

Hi
You have to put the message level > 25.
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Message was edited by:
Pradeep Shanmugham

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Intermittent "FRM-41008 Undefined Function Key " in GL module

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