Internal RAID Drives Disappeared from Desktop & Finder

A few days ago, one of my two internal mirrored RAID sets no longer showed on the desktop or in the Finder Sidebar. A day later, the other internal RAID set disappeared from desktop and sidebar. The two remaining internal non-RAID drives show up as do two external drives. All internal and external hard drives still show under Disk Utility and Photoshop Bridge CS3.
I checked Finder Preferences and boxes are checked to show internal and external drives on the desktop and sidebar. I looked at the drive detail under Disk Utility and nothing looks wrong with the two RAID sets ON-LINE. I unmounted one RAID set and re-mounted without any change. I tried unchecking the two preference boxes to not show the drives and rebooted, rechecking the boxes and rebooting and nothing changed on the desktop or sidebar.
Does anyone have any suggestions to resolve this?

Well our invisible drives problem is resolved but it's not the solution that I'd hoped for.
We visited the Genius Bar at a local Apple store and they denied any knowledge of problems with invisible drives in Macs and discounted my reports from Mac forums.
I went home and ordered a new 1tb Seagate drive. When it arrived, I installed it in bay 2, copied each invisible drive to the new drive one-at-a-time, broke my two sets of internal mirrored drives, erased all the affected drives and reloaded them. Now all drives are visible on the Desktop and Finder again.
I'm hoping that the disappearing drive problem doesn't surface again but view this as an unresolved Apple issue. Now I can look at other mass storage options for future growth.

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    -1 Pioneer "Superdrive" DVD-R/W/CD-R/W on Internal ATA 0 ID=0
    -NVIDIA GeForce2 MX with 32MB SDRAM in AGP Slot, feeding a 17" Apple Studio Display.
    -PCI Display Card "formacGA7" - not attached to any external device, not sure what its intended purpose is.**
    -3 Empty PCI Slots
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    -Microsoft 3 Button Wheel mouse with "IntelliEye" (wheel is 3rd Button) connected to Keyboard USB port (right side).**
    -2 OEM FireWire (400) ports
    -2 OEM USB (1) ports
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    -1 Canon GL1 MiniDV camera, attached either to the other FireWire port, or to the last drive in the chain, depending on my urgency/laziness factor. BTW, FCP 3 has worked flawlessly controlling this Cam for logging and Batch Capturing.
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    -FCP 3
    -DiskWarrior (version unknown, purchased from Alsoft in 2003)
    -OWC Intech Hard Disk SpeedTools ver 3.5
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    OEM CDs for Power Mac G4:
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    -Software Install, OS 10.0.4, CD vers 1
    -Software Restore, OS 9.2 & 10.0.4 CDs vers 1, Discs 1-4 of 4.
    -OEM Apple Hardware Test; Power Mac G4, SW vers 1.2.1
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    -After Effects 5.0
    -QuickTime Player 6.0.2
    -Toast Audio Extractor 1.1
    -Toast Titanium 5.0.2
    Applications on system Hard Drive I use if my wife is busy on our Windows XP machine:
    -Photshop 6.0
    -Microsoft Word & Excel
    # of other Applications on System Hard Drive I either don't use or may be integral to the system: 260
    # of Control Panels:
    -Enabled: 34
    -Disabled: 0
    # of Extensions:
    -Enabled: 174
    -Disabled: 0
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    -Bought a copy of MacDrive so I can see what's on my External Drives on the XP machine.
    -Printed out System Profile before I installed upgrades.
    -Thoroughly searched this discussion board for and gathered as much info as I could before upgrading.
    Dumb things I did:
    -Made a copy, but not a clone, of my System Folder to one of the external drives when I first got it.
    -Didn't keep any sort of separate log of what's on the External Drives.
    -Never ran any sort of Disk Maintenance, even after one of the Externals crashed (DiskWarrior saved my butt on that).
    -Ignored some of the advice on this discussion board.
    Really dumb thing I did without even realizing it:
    Captured all media for a rush job onto my internal system Hard Drive, as well as storing and using massive jpgs for the same job on that same drive...
    Which led to painfully slow rendering times, and crashes caused by "Error: Out of Memory", which I interpreted as "Must buy more memory" and not "must make sure I'm not trying to edit media stored on system drive, especially with massive jpgs that I should reduce"
    RECENT UPGRADES:
    Here's what I did, and how I did it:
    Turned off system, disconnected all External FireWire Devices, disconnected Monitor, opened case, touched various metal parts of case and power supply to discharge any Static, unplugged power cable.
    -Installed 2 512MB sticks of "Lifetime" PC 133 SDRAM; total System RAM is now 1.5GB, all 3 DIMM slots now occupied.
    -Installed 1 Maxtor "DiamondMax" Ultra ATA/133 100GB Hard Drive (8 MB buffer) as "Slave" (no jumper) in top of U-Carrier above System Hard Drive; attached to middle of original Apple ribbon cable, attached available power plug.
    Taped spare jumper to inside of empty drive bay, noting origin and date. Did NOT push PMU button. Carefully closed case. Reconnected Monitor, did NOT reconnect any FireWire devices. Powered System on, but did NOT perform PRAM reset.
    I don't remember the exact order of what happened next, but I think: System booted up normally, a window popped up saying a new drive had been found, would I like to intitialize it?, which I did as Mac OS extended, and then named. If I was instructed to restart, I did so, otherwise did not. Clicked on "about this Mac" and saw that it now showed 1.5GB RAM. I then went about moving Media/Render files off the System drive (and one of the Externals) onto the Internal Drive, with a combination of FCP's Media Manager, and dragging from the Finder. After files had copied, dragged Media/Render files from System Drive to Trash. Opened FCP project, had FCP re-link to new locations of missing files. Saved, closed, and re-opened project, set Capture/Scratch disc to new internal Drive. At some point I changed FCP's Memory Allocation from whatever it was to 512000KB Minimum, and 900000KB Prefered (and I hope I got all those zeroes right). Did NOT restart after changing Memory Allocation, unless a window popped up instructing me to do so, in which case I did. Re-opened my project, rendered a few thing at a noticeably increased speed, saved everything, emptied the Trash, shut everything down, and called it a night as it was 4:30 am.
    A few hours later, I plugged the MiniDV and an External Drive into the FW ports and powered up the System. It was behaving extremely sluggishly. I would click on something, the pointer would turn into a wristwatch (sometimes with the minute-hand moving, sometimes not) and like an actual minute later, what I'd clicked on would open. All three drives were on the desktop, still had their files, and "About this Mac" still showed 1.5GB total Memory. So I powered down, disconnected the FW devices, waited a bit, and powered back up. Same sluggish response. I tried to open my FCP project file, and instead got a Window that said something to the effect of "The Application associated with this document could not be found". I think I tried to open FCP from the Applications folder on the System Drive and got the same message (I'd only had 3 hours sleep, no coffee, my client had died, and his family was coming for whatever I had in a few hours).
    LAME ATTEMPTS AT PROBLEM SOLVING THAT HAVE MADE THINGS WORSE
    Panic had set in, which never solves anything, so I don't remember what order I performed which tasks, between searching for clues in this forum, and convincing myself that that would be faster than trying to compose a question, waiting for a response, etc.
    The first two things I did, and I can't remember which I did first (both from Keyboard Commands during Restart):
    Rebuild Desktop
    PRAM Reset
    Neither of those solved the problem, so I continued.
    I tried restarting without extensions.
    I would get errors that said something like "Not Enough Memory to Open Finder".
    I tried booting from Disc 1 of the Software Restore Disk, which only wanted to destroy my data.
    I tried booting from the OS 10 disk, with the same result.
    I was finally able to boot from the OS 9.2 Software Install Disk, and actually saw both internal drives on the desktop, and the 1.5GB RAM in About this Mac. I tried to allocate more memory to Finder, but was informed that "Cannot Perform Requested Operation. This operation requires versions above 8.0".
    I think at this point I decided that I must have too many extensions, and started disabling ones I thought irrelevent to my cause (mostly anything that said "AOL", "Airport", "Ethernet", "Printer", "Modem", "Speakable", and a couple things called "Open TPT".
    It gets worse. Then I decided to turn off some "unnecessary" things via the control panels, but somehow managed to disable the control panels themselves: AppleTalk, DialAssist, File Sharing, Modem, Mouse (as I saw that Microsoft Mouse was among the others), Remote Access, Speech, USB Printer Sharing, and possibly TCP/IP.
    That certainly didn't help anything (though upon restarting from the OS 9.2 Disc I was able to see the extensions and control panels in their respective "Disabled" folders in the System Folder). But I still wasn't able to get more Memory to Finder.
    So, I decided a few more PRAM resets might help, which succeeded in making both Internal Hard Drives disappear. I tried booting up from the DiskWarrior disc, but even the Mighty DiskWarrior couldn't find the drives. I performed the longer, in depth version of the Apple Hardware Tools tests, which reported that everything's fine (including the new RAM), but made no mention of the Hard Drives at all. The deadline having long passed, I shut the system down. I read through more posts and tech articles, etc.
    I searched my External drives with MacDrive on my XP, and found the drive that has the copy of my System Folder (which shows all extensions and control panels as enabled); not sure if the Quicksilver will boot from that, I don't know what the Keyboard command for booting from a FireWire drive is (if there is one) and the drive itself only has 900MB of free space.
    I can't find any reference to Internal ATA drives anywhere in the MacDrive documentation; if it was possible I'd put them into the XP, get the files off the Mac drives, reformat them and install OS9 from the Discs.
    This is where I am now:
    The Quick Silver is still powered down. I removed the Microsft mouse and replaced it with the OEM Apple mouse. I opened the case, and removed the PRAM/Backup battery (manufacture date: July 2001). Couldn't find my voltmeter, so took the bat to Radio Shack and bought a new one. Had the Radio Shack guy test the old one: it showed 3.69 volts still. Have not installed the new battery yet. The case is still open, waiting for any advice any of you might have to offer.
    Thank you all so much for your patience in perusing and pursuing this.
    Sincerely,
    Patterson
    Power Mac G4 Quicksilver 867   Mac OS 9.2.x   17" Studio Display, 512MB RAM

    Thank you Rodney and John,
    The jumpers are correct for both Maxtor Drives.
    Rodney, you are correct in that the initial problem (slow rendering/"out of Memory" crashes) was caused by my not realizing I'd stupidly captured several GBs of media to my system drive, and not checking which drives those files were on (as I'd assumed I'd put them on one of my external media drives) once that problem presented itself.
    Before I'd determined what I'd done, I bought the extra RAM. After I'd found the media files on the System Drive, and saw that my dedicated media drives were too full to easily move them, I decided to buy an additional Internal drive so that I could:
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    -Juggle all my media into a more organized fashion for archiving (as most of my projects are on-going long-term affairs)
    -Wipe it, Partition it, and clone my System Drive onto it, as a spare bootable drive in case my OEM System Drive failed.
    Copying the Media files onto the New Drive and moving the System Drive's Media files into the Trash worked great: huge improvement in Rendering, etc.
    Before shutting down for the night I Emptied the Trash, and was pleased with the amount of space I'd freed up on the System Drive.
    My guess is that the System Drive was terribly fragmented, having been subjected to intense use over the past 5 years without any sort of Drive Maintainence, and deleting that massive amount from it in one shot caused my extreme system sluggishness upon Startup the next day.
    My subsequent lame attempts to solve the sluggishnes ultimately resulted in my losing access to both drives.
    Today, I replaced the Backup Battery, pushed the PMU, re-attached the AC, and Powered Up with the case open as per your suggestion.
    It was trying for a few minutes (the gray screen went black at one point, and then returned to gray) before presenting me with the flashing question mark.
    There was, however, a quiet but distinct "buzzing" sound that would alternate: 1 sec "buzz", one second silence, one second "buzz", one second silence, etc. coming from the drives, even after the "?" appeared.
    I powered down, removed the Ribbon and Power Cables from the new "Slave" drive, and powered up again, with the exact same results.
    I powered down, removed the Ribbon and Power cables from the original "Master" drive, reinstalled the Jumper on the New Drive as "Master", plugged the End of the Ribbon and the Power cables into the New "Master" drive and powered up. The screen went to the "?" within 20 seconds instead of 4+ minutes, and no more "buzzing".
    I put the Apple Hardware Tools Disk in, ran the "long" test, and everything came out fine.
    I have to abandon this for now, but thanks again for your previous advice, and any more you may have!
    Cheers,
    Patterson

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  • My sons iPod touch has disappeared from my find my iPhone account and it can't be located in the house does this mean someone has stolen the iPod and reset it?

    HI my sons iPod touch has disappeared from my find my iPhone account and it can't be located in the house is it possible someone has stolen the ipod and reset it? Please help a confused mum...

    Could be. The battery could also have died or it is no longer connected to the internet
    lost/stolen                                     
    No app on the iPod is required.                           
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    iCloud: Erase your device
    iCloud: Use Lost Mode
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                               
    Reporting a lost or stolen Apple product                                              
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • Will Apple stores in Germany replace your iPhone if there is internal hard drive problems from a phone from the US. I am studying abroad and won't be home until December

    Will Apple stores in Germany replace your iPhone if there is internal hard drive problems from a phone from the US. I am studying abroad and won't be home until December

    You can try, but the iPhone warranty terms state that Apple "may" restrict warranty/service to country of original purchase...key word here is "may".
    Good luck.

  • Why does my external drive disappear from my desktop?

    I am switching from PC to Mac. I have 2 externaldrives. Both have been formatted in FAT 32 by the MAC. When I plug them in the desktop and finder see them, then with both of them they have disappeared from the desktop and from finder. Still can be seen in disk utility and system profiler. How can I find them and why does this happen?

    If you daisy chained then try without. May not be enough power to handle both at sme time. Other than that read some info:
    1. Shut-down your Mac, and unplug the power cord
    2. Turn the power off on your external FireWire devices
    3. Unplug the FireWire devices from the Mac
    4. Wait for 5 min.
    5. Plug the power cord to your Mac only
    6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
    7. At the ">" prompt type:
          reset-nvram and hit the Return key
          set-defaults and hit the Return key
          reset-all and hit the Return key
    the last command will restart your mac
    8. Shut down your Mac
    9. Connect all your FireWire devices to the Mac and turn them on
    10. Restart your Mac.
    All your FireWire devices should reapear, if not repeat the procedure
    How to avoid the issue :
    The only really proven way to avoid burning up a FireWire port is to connect all devices and to turn them on PRIOR turning on the Mac. Likely, one must unplug them and turn them off AFTER the Mac has been turned off. If you need to connect another device, then you're on for a shutdown of your machine... 
It's a tad annoying but it guarantees that the FW ports won't be damaged. 
Be careful when using self powered devices such as webcams, iPods, hard drives or hubs, as they can destroy the port pretty easily. Another thing is to avoid daisy-chaining hard drives.
    When the FW port doesn't respond anymore :
    In this case, peripherals won't be mounted upon plugging, and won't be displayed in Apple's System Profiler. The self powered devices will still be fed by the port, but won't respond either. 
It happens that the PHY just hangs after a surge or a random problem. Once hung, the port will not respond any longer, it is possible to reset the component by going through the following steps :
    1° boot the PPC mac in Open Firmware by holding [ Apple key - Option - O - F ] after the startup chime. 
2° you'll get to a command prompt. the keyboard mapping will be QWERTY, so pay attention when you type the following : 
RESET-NVRAM (enter) 
RESET-ALL (enter) 
3° Now the mac should restart itself and the port should function properly again. 
If it still doesn't work, then it means that the PHY is damaged.
    http://www.hardmac.com/articles/16/
    From Kappy post:
    922 is only used in dual drive cases to provide a "build-in firmware RAID support"
    912 or 912+ is FW800, the "+" means USB2
    911 is FW400
    924 adds eSATA support along with FW400/800
    MacSales, OWC Tech Support library is where I would go first, as they do tend to have or links to, firmware updates for Oxford.
    From Wiebetech:
    I just upgraded my Mac OS, and now I'm having trouble with my FireWire device. What can I do?
    A: With nearly every OS update Apple releases, some external drives are not recognized after the update. The typical symptom is that the device will not mount but the volume is visible and grayed out in Disk Utility. This means that the device is working properly, but the OS does not recognize the volume as mountable. Sometimes the drive does not show up at all.
    The first thing to do is to see if repairing Permissions with Apple's Disk Utility First Aid feature solves the problem. If not, try repairing the disk with First Aid. Another possible solution is to zap the PRAM. This is done with a keyboard command while rebooting. Restart your computer and hold down the Command, Option, P and R keys. Consult the Apple web site for details.
    If this does not work, then try pushing the PMMU reset button on the logic board. Consult the Apple web site for locations of the button for your Mac. If the drive still does not show up, shut down, disconnect all peripheral devices, and boot from the Mac OS Installation CD. The later the OS version, the better. Do not reinstall the OS, but when the Installer is loaded up and ready to begin, go to the File menu and use the Disk Utility program. Connect the drive that is having problems, then start the Disk Utility application. If you see the external drive and it is not grayed out, you know the drive is okay. Run Disk First Aid on it anyway. Then run it on your internal boot drive while you are at it. When done, unmount the external drive and UNPLUG it! Then restart the Mac.
    When the Mac has restarted and is running on the internal boot drive, reconnect the external drive.

  • Network Drives Disappear from Finder Intermittently

    I'm periodically having problems with my Mac recognizing an Iomega Home Media Network Drive. Everything's connected together using an Airport Extreme. Usually the drive will show up under the "Shared" category in the Finder, and I can connect and use it normally.
    Every once and awhile, it disappears from that list. I can still connect manually using Go->Connect to Server, but the Finder doesn't pick it up on its own. After a few days or weeks, it'll just show up in the shared list again. No amount of restarting/repairing permissions will fix it. For example, my drive has been missing for about a week now, and after doing nothing special it decided to show back up while I was typing this post.
    I've seen this topic come up periodically on the boards, but I couldn't find anything recent or with a solution. Has anyone encountered or come up with a fix for this?
    Thanks,
    -Jason

    I have an Iomega drive that is also fidgety on the network, either in Leopard (when problem arose) or SL (when I found my solution). I actually had to view my drive under the sidebar path ComputerName> Network> AirPortEx> Iomega Drive because I kept getting errors when I tried to view in column view from the shared section despite having the drive set to ignore permissions.
    Firstly, this is what I call a workaround, not a fix, as recognition of the drive doesn't work seamlessly in Finder as advertised, but required these extra steps in order for me to always see the drive in the sidebar. Secondly, it may not be absolutely necessary to do all these things, and I am assuming you have the authority on your network to do all these things, but here's what I've done to get my satisfaction:
    1. Make sure you set servers to mount on the desktop in Finder prefs and that connected servers and bonjour computers are set up to show in the sidebar
    2. Use connect to server if you have to and mount the drive to your desktop
    3. Once the drive is on your desktop, open system prefs and go to your login items under Accounts & Authenticate by clicking the lock on the lower left and entering your password
    4. Drag the network drive into your login items (and dock, sidebar, or window toolbar if desired)
    5. Restart
    This may not be the fix you hoped for. You do seem to have to keep the drive mounted, etc. But I do always see it in my sidebar under sharing now, and have no problems viewing anything on it from wherever in the Finder I try to access it (whether from the sidebar in the shared section or under the network area of my computer, in the dock, or from the toolbar). At the very least you never have to Connect to Server again. Hit the drive icon in the dock and it will connect if you get disconnected.
    FYI: Make sure you always choose the "ignore" button when/if alerts pop up to tell you that you have been disconnected from the drive because you'll have to remount otherwise. These alerts occur to me only when waking my MBP from sleep. I wait 2-3 seconds, and click on the icon of my Iomega drive that I have in my sidebar, toolbar, or dock and it shows contents just fine, still connected after all.
    Message was edited by: snowsister

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