Invalid_Key

Adobe "Premier Elements 4" says that my key is invalid.  How can I fix this, or get a valid key?
My old machine died.  I am now installing "Premier Elements" on a new machine.
The new machine is:
Window 7 Ultimate, SP1
Processor: AMD FX(tm)-8150  Eight-Core processor, 3.61 GHz
Memory: 32Gb
64 Bit Operating System
No pen or touchscreen
Rating 7.4
Thank you,
Gerald

ATR,
At the end of several sessions lasting eight hours the last of several Adobe CHAT reps informed me that PREL 4 is not compatible with Windows 7 Ultimate (x64).  I told them my O/S in the beginning.
So it became necessary for me to buy version12 so that I could continue my project.
It would have been nice if I did not have to spend all day:
·         CHATTING,
·         Installing,
·         Uninstalling,
·         Rebooting my machine,
·         And then Waiting for the next chat to open
I had to renter the CHAT session many times due to reboots and dropped connections.
All of this, to finally find out that it could never work.
Sad.  L
                Gerald

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