IPad and iPhone on Dell Precision 6500 USB3 ports: not working

Hello,
I just got a new laptop (a Dell precision 6500) with 2 USB3 ports. Unfortunately, when I try to connect my iPad or iPhone 4G to these ports, the device will enter a loop of connection/disconnection or simply have a "device not recognized" message.
No other devices connected to these ports have any issue (I tried disk, mouse, keyboard and scanner). When I connect the iPad/iPhone to the "legacy" USB 2.0 or to the USB2/eSATA port, they work just fine.
Any idea ?

Look like those devices don't like USB 3. Your the first one that I have seen post anything concerning Apple devices and USB 3.

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Hope this helps.

Thanks for this write up, it's very helpful and thorough!
I have a couple questions, maybe you could clear them up.
You write:
"If you have an iPad or other non-iPhone iOS5 device, you will want to choose an e-mail address (on my devices my Apple ID is the same as my e-mail address I am using on the "Receive At" setting) as your "Receive At" setting."
How important would you say this part I've bolded is? For example, if my Apple ID is "Tooth" but my "Receive At" setting is "[email protected]," I'll still be able to sync the messages, correct? The part that is tricky is with the iPhone, where your defaul "Receive At" setting will be the phone number, despite the iPhone also being registered with the same Apple ID.
Next, you say:
"Lastly, I recommend setting your Caller ID to your "Receive At" email address. This will prompt any users that don't have your "Receive At" email address to add it to their contacts."
What exactly do you mean by your Caller ID here? Do you mean the contact card that I have for myself, in my contacts app?
Thanks so much for posting this.

IPad and iPhone on Dell Precision 6500 USB3 ports: not working

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