IPhone and iPad not visible in iTunes--but i can still sync...

So, I was having trouble connecting my iPhone 5 via USB to my Windows 8 PC and iTunes 11.
I tried stopping and restarting the Apple mobile service. I also deleted the Generic USB hubs and restarted the PC.
Just for kicks, I unchecked the box that prevented automatic syncing.
Now, iTunes is syncing both the iPhone (connected via USB) and the iPad (via Wifi)--but I just can't see them on my PC.
Suggestions? I'm a little reluctant to uninstalled and reinstall iTunes--I keep my iTunes library on an external and I seem to recall creating duplicate entries for every song last time I tried that...
Thanks in advance...

Hello adambravo,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

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TS1538 iPhone and iPad not recognized by iTunes 11.1

After an update to 11.1 iTunes stopped recognizing my iPhone and iPad. I tried everything I could find on Apple site and generated by a Google search. I tried reinstalling iTunes, restarting Mobile Device Service, uninstalling all the components - restarting and reinstalling itunes. After I uninstalled itunes and all of its components it would not install again. I finally restored my Windows to a oint when I had a previous version of itunes, library wouldnt load because it was already updated to a newer version itunes library, so I deleted it and itunes started - but, of cours, it would not read my iphone or ipad because I already had ios 7 installed. So, I tried updating to new version - couldn't update it. I don't even get any error numbers I could go off - the instlallation just rolls back and tells me that it could not be completed because of an error! What error - I have no idea. Oh, but at least this old version of itunes recognizes that I have an iphone or ipad connected! And I can open photos folder, just can't sync anything to my devices. So, I uninstall alllll of the components of itunes again - every single one of them, delete all contents of temp folder, make sure I have no trace of itunes or apple-anything on my computer, restart it and try to install itunes again - nothing, same thng - starts installing, then at one point all of the progress rolls back and says there was an error installing it. So, I make sure I have no apple and itunes programs left on my laptop, clear temp folder again, restart and restore my laptop. Install itunes, yahoo - it installs! My entire (HUGE) library of music and audiobooks - gone, BUT at least it installed itunes 11.1. SO I connect my iphone and... NOTHING! Went to device manager again - tried updating driver from a foler - error, tried scanning for changed - nothin happened, tried restarting Mobile Device Service - error, cannot restart it. Checked in control panel & I couldn't even see it in the uninstall programs, but I see it in administrative services... So I am lost, I literally tried everything I could think of myself, everything I read on apple support site and everything I found on Google.... And I know for a fact that it's the new version of the itunes, coz previous one works and I would be fine with it and keep it, if it would only read my iphone! Oh, by the way - I have no third party devices installed besides the iphone and ipad. And my WIndows updates are allll the way up to date! This issue started when I updated my itunes after the release of the ios 7.
What do I do now? Get rid of the stupid iphone and ipad??? What's the point of having them if I can't even sync my music to them!!! So upset with Apple! If I could only use their product like any android or windows phone - go to my computer, open the device and put the folders in it! But they will never give this much power to us!
Does anyone has any new ideas on what I could do to resolve this issue?
Thank you!
PS: my husband has same problem with his iphone and ipad... on his desktop computer... So obviously - i'm not alone!

So, an update... I was able to fix my iTunes & connect my iPhone & iPad to it. All it took is a hard drive reformatting & re installation of Wondows 8. Good one, Apple! Thanks for the new iTunes release!

Iphone 5 / Ipad not visible in itunes for wireless syncing

Hi
Could anyone shed any light in to why my devices randomly decide not to show in the left hand side of itunes when they can sometimes be only a few feet from the router - it does seem to be random as they often do show - but you can guarantee when I want to wirelessly sync they do not show and I'm back to good old tethering again.
many thanks

I have the same issue, with my brand new iphone 5s, and my 4 month old dell desktop. The computer recognizes the iphone when i plug in the usb, but itunes will not. I dont know what to do.

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Just can't see them there at all, whatever I do.
Restart iTunes, restart computer, restart iPhone, restart iPad, nothing seems to work.
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Hi Philippe Mion!
I have an article for you that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Take care, and thanks for visiting the Apple Support Communities.
-Braden

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