IPod is not displaying in iTunes or Windows; updater cannot initialize it

I have looked through ALL the relevant tutorials/manuals on my 2GB black, iPod nano, and they have not helped. The updater cannot initialize or even find my iPod, and an occassional autosearch window pops up. Please help.

It´s really sad that the following info is not posted on Apple´s support sites:
http://discussions.apple.com/thread.jspa?threadID=451219&tstart=15
My iPod had the same problem and reformatting it in Windows Explorer (NO Quickformat!) fixed it. After this (took some time) the iPod Updater recognized the iPod again and I could restore the firmware. From then on I had no problems.
Apple: Please add this information to your official support pages since too many people have that problem.

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HT201628 can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

can someone please help .. my ipod is not recognized by itunes in windows XP .. i've uninstalled and re-installe i tunes about 10 times now to no avail ?? thank you .. dave

Start here:
iOS: Device not recognized in iTunes for Windows

Ipod touch not recognized by itunes nor windows

ipod touch not recognized by itunes nor windows, have proceeded through support suggestions with no success in correcting. thoughts?
working with itunes on a Windows PC operating XP. In same session I can plug in iPhone which is readily recognized and all aspects of syncing work. ipod touch does not.

Hi,
Have you seen this link...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
http://www.apple.com/support/itunes/devices/

My ipod does not apprear in itunes with windows 7

my ipod does not apprear in itunes with windows 7 any ideas

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

My iPod will not connect to itunes after windows 8.1 download

My iPOD will not connect to itunes after windows 8.1 download
I already uninstall itunes and made sure there were no file left before I installed again (it didn't appear to be any files left but music I had on it before was still there when I reinstall it)
My ipod does work on my old computer and it was working on windows 8 before I update to 8.1
I don't want to installed again because I just did that and didn't work!
I want to use my iPod on this computer and system. Can this be fix?

Hey TheBurntApple,
Thanks for the question. I understand that you are experiencing issues with your iPhone connecting to iTunes for Windows. While you may have already attempted most of the steps in this article, I wished to provide it to you just in case something was omitted.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M.

Ipod touch not recognized by itunes in windows 8

Hi, I have an ipod touch. It has been working well along windows 8 all this while until 1 week ago, itunes can no longer detect the ipod touch. Funnily, when I tried connecting it other computers using Windows 7, it could be detected. I have already tried almost everything such as uninstalling and reinstalling itunes, AMDS restart. What else can I do? I really need to sync some songs into my ipod touch for a run this weekend. Please help!

Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

IPod touch not recognized by iTunes on Windows

My email is [email protected] My iPod touch is not showing up at all either in Computer or in iTunes. I've tried everything...and yes, I mean everything that has been suggested here. HELP.
All I want to do is basic stuff: sync, download music, etc.

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Another cable?
Another USB port?
Does the iPod work
Does it charge?
Try with another computer to help determine if you have an iPod or computer problem. Make an appointment at After you went to the Genius Bar of an Apple store what did the Genius say? You said you tried everything that has been discussed here and one action discussed is making an appointment at the Genius Bar of an Apple store.
Just saying you tried everything provides us with zero information as to what you did try.

Ipod does not appear in itunes after windows scan and fix

Two days ago, I restored my Ipod classic using Itunes 9.2.0.61. After restoration my Ipod started freezing Itunes and Vista. At a point, I saw a blue screen and my computer forced a shutdown. When it rebooted, Vista kept asking to automatically "scan and fix" problems on my Ipod. Thinking that would solve the "freeze" problem, I stupidly went ahead to have Vista scan and fix my Ipod. Now the freeze problem is gone, but my Ipod does not appear in Itunes. I have tried the five Rs from Apple, but that has not helped. Anyone with a solution?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts.

IPod mini not talking to iTunes on Windows

Quick question, with detailed description below (for those who want to read on )
Have noted article at http://docs.info.apple.com/article.html?artnum=93426 stating that you will have issues updating iPod if Windows is not on C: Will I have other general issues with Windows not on C?
Detailed description; My Windows installation is on H: I have two mini iPods. Both worked fine, then one stopped appearing in iTunes. Eventually got it swapped through Apple warranty, but replacement was exactly the same. I can see now that I could never perform the format with Windows on C: but I'm not too impressed with the thought of having to reinstall the OS for a peripheral. Now my first, and to date, always working iPod has gone the same way. It seems to me that the iPod doesn't work too well with Windows? Can anyone suggest reasons and solutions please?

Did you try everything here:
iOS: Device not recognized in iTunes for Windows
Another cable?
Another USB port?
Does the iPod work
Does it charge?
Try with another computer to help determine if you have an iPod or computer problem. Make an appointment at After you went to the Genius Bar of an Apple store what did the Genius say? You said you tried everything that has been discussed here and one action discussed is making an appointment at the Genius Bar of an Apple store.
Just saying you tried everything provides us with zero information as to what you did try.

IPod Classic not Syncing with iTunes on Windows 8

Hi,
I have reccently bought a new laptop which has Windows 8 64Bit pre-installed. I had my music library backed up (consisting of ripped CDs etc and nothing purchased from iTunes) and thought it would be a straight forward process of syncing this to my iPod. I am aware that this process would wipe the music off the iPod and replace it with the music on the laptop which I had no issues with.
Despite my best efforts I have not been able to get my iPod Classic 160Gb to sync with iTunes. When I plug the iPod in, it is recognised in iTunes and th iPod briefly displays a messge saying it is syncing. After about 10 seconds this message disappears.
iTunes (version 11.0.1.12) gives me the option to restore the iPod which I have done. It goes through what seems to be a very short restore session where I am not given the option to name the iPod etc before the iPod giving the brief "synching" message and then telling me that I need to eject the iPod before disconnecting.
The only way I have managed to get some music onto the iPod is by clickong on "Music" (under the iPod button) and then selecting "Autofill". Whilst this works in putting all of my music onto the iPod, if I delete a song from my library this change is not mirrored on the iPod. I also now have no option to sync my pictures with the iPod.
I have tried using compatability mode to start iTunes in Windows 7 mode but I still have the same problems.
Can anyone tell me where I am going wrong?
Many thanks

how did you fix it?

Ipod is not recognized by itune and windows

Well,today i recieve a refurbished 60G Ipod.I installed the program on the CD(itune+ipod for windows) and I connected my ipod to my laptop(windows) but,my laptop did'not recognize it.I opened Itune and it was the same. I tried every article i can find to solve my problem no one work. I have every program i have to install for my ipod,i have 2.0 USB,Windows XP and every system requirement!Does anybody have an idea?

hi yes i had the same problem with my 60gb video but the thing was that my ipod would not be recoized by my computer or any other computer i tried waht you said and nothing works it only charges when it is plugged into a outlet but it has to charge for a full day and even when it does it barly goes to green then it turns to red barley last an hour..therefore it is not recoized by my computer or any computer tried what you said did not work and it takes a whole day in the outlet and only plays for an hour i need help bad if you could find out how to help me please and thank you

IPod Classic not showing in iTunes or Windows

I received a new iPod 80GB Classic for Christmas today, but I'm having trouble getting it to work with iTunes. I've plugged it into the USB port, but all that happens is that it starts charging but doesn't show in My Computer or iTunes.
Before I got this new iPod I was using a 2GB iPod Nano, could it be because I was syncing a particular iPod with iTunes before I got this new iPod? Or do I have to do something like charge the iPod completely before connecting it to the USB port?
Any help would be greatly appreciated. Thanks.

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Ipod Nano not showing in Itunes or Windows

hi,
when i connect my ipod to my computer it charges but does not show under itunes or in windows. i've tried all the Rs except one...restore. and the only reason i haven't tried restore is because i can't access my ipod under itunes to run the restore! someone pls help if u can...i'm just about ready to smash the thing!i've spent hours these past two weeks trying to get it to open under itunes with no luck. sometimes it pops up as a "new device that is not working properly", but then it just disappears again and i can't find it under my devices!! somebody, anybody, pls help!
2nd Gen ipod nano Windows XP
Windows XP
Windows XP

I have a simelar problem. My wife had an ipod mini which was synced to itunes, I brought her a 4GB ipod nano yesterday and I told her just plug it into the computer and then it will have auto instructions.
Actually what happens is nothing, I plug it in and it charges, nothing else. I have uninstalled itunes and downloaded it again but it still has my mums ipod mini songs on there.
basically the ipod does not seem to sync with itunes...any help will be appriciated.
Matthew

Ipod touch not seen in Itunes on windows 7

My Ipod touch has stopped working. I had a new laptop with vista that i upgraded to windows 7. I can see the ipod (as disk storage) on my computer but when i plug in to USB it bleeps but does not lauch or itunes or become visible if itunes already loaded. I have gone through all apple stuff for clean uninstall of every thing and i upgraded to latest version itunes. I went apple store..not very helpful..said my ipod syncs with a mac but cant do anything because they think it is windows 7! Any ideas, its driving me nuts.
Stuart

Righty-ho.
Here's the theory.
AMDS (which we need for Touch recognition) installs the usbaapl.sys and netaapl.sys drivers on a PC. As well as in the Program files, files for those drivers go into some other locations on a PC. Usually, when AMDS is uninstalled, those files and folders get uninstalled. (I just confirmed that yesterday on my XP SP3 box.) But it is possible for some of those files and folders to get stuck and not be removed by an uninstall. (Confirmed that yesterday on a different XP SP3 box.)
I've confirmed that the leftover files/folders can cause trouble with AMDS reinstalls (they are the source of some "rolling back installation" messages during AMDS installs). But I reckon they might also plausibly cause some grief in iPod/iPhone recognition contexts too. That's what we're going to follow up on with you, Stu.
let's start working on that.
First, we'd better try to track down where the little beggars live on a Windows 7 system. We're going to have to do some settings changes on the PC in order to even see them.
From the Start menu, click Open.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that:
The "Show hidden files and folders" option is selected
The "Hide extensions for known filetypes" box is unchecked
The "Hide protected operating system files (Recommended)" box is unchecked
Click OK.
Now we're going to run a search for usbaapl ... I don't have a Windows 7 box available for reference, but this is how I'd do it in Vista.
I go "Start > Computer" and type usbaapl in the Search box. When it tells me it can't find it, I click Advanced, select the "search hidden, non-indexed and system files (may be slow)" box, and then wait for an eternity until the green progress bar up on the top of the "Computer" window has completely disappeared.
What files and folders with usbaapl in the name do you see show up in your search results, and what are their file locations?
Now repeat the search, this time for netaapl. What files and folders with netaapl in the name do you see show up in your search results, and what are their file locations?

Ipod Touch not appearing in Itunes using Windows 7

If your Itouch doesn't appear in Itunes try doing this:
The problem is, for some reason, iTunes won’t install the Apple Mobile Device software or service. Even if you extract out the AMDS installation files, it still fails. The SOLUTION is to take the software and service from Vista for AMDS and manually install it. Then, it will work!
First of all, make sure you have the latest version of iTunes installed. You can download it from here. These instructions will NOT work for iTunes 8 or 9 anymore. If you’re unsure, just uninstall iTunes then re-install with the latest files. If you want to keep iTunes 9 and don’t want to upgrade to iTunes 9, let me know in the comments and I can get the files to you…I still have them.
Next, you need to manually copy the Mobile Device Support directory from a working Vista machine to your Windows 7 computer
Now, we need to install the correct driver for your iPhone / iTouch. Windows 7 incorrectly identifies the device as a digital camera. To fix this:
- Plug in your iPhone / iTouch (don’t have iTunes loaded at this time)
- Go to Device Manager (Click Start, right-click Computer, then click Properties. In the window that appears choose “Device Manager” on the left)
- Scroll down and find “Apple iPod” or “Apple iPhone” or “Apple iTouch”. It will likely be under the “Portable Devices” category.IMPORTANT NOTE: If your device is already listed under “Universal serial Bus Controllers” and not Portable Devices, you can skip these steps and go to Step 7.
- Right-click the Apple device and choose “Update Driver Software…”
- Choose “Browse my computer for driver software” in the window that appears
- It will ask you for a location; you want to Browse to this folder (location is the same in 32 and 64 bit Windows):
32-bit and 64-bit: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
– Click Next
- It should find the driver for your device; let it install that driver
Once you complete these steps, reboot your computer. Once you reboot everything should work exactly as expected!

If your Itouch doesn't appear in Itunes try doing this:
The problem is, for some reason, iTunes won’t install the Apple Mobile Device software or service. Even if you extract out the AMDS installation files, it still fails. The SOLUTION is to take the software and service from Vista for AMDS and manually install it. Then, it will work!
First of all, make sure you have the latest version of iTunes installed. You can download it from here. These instructions will NOT work for iTunes 8 or 9 anymore. If you’re unsure, just uninstall iTunes then re-install with the latest files. If you want to keep iTunes 9 and don’t want to upgrade to iTunes 9, let me know in the comments and I can get the files to you…I still have them.
Next, you need to manually copy the Mobile Device Support directory from a working Vista machine to your Windows 7 computer
Now, we need to install the correct driver for your iPhone / iTouch. Windows 7 incorrectly identifies the device as a digital camera. To fix this:
- Plug in your iPhone / iTouch (don’t have iTunes loaded at this time)
- Go to Device Manager (Click Start, right-click Computer, then click Properties. In the window that appears choose “Device Manager” on the left)
- Scroll down and find “Apple iPod” or “Apple iPhone” or “Apple iTouch”. It will likely be under the “Portable Devices” category.IMPORTANT NOTE: If your device is already listed under “Universal serial Bus Controllers” and not Portable Devices, you can skip these steps and go to Step 7.
- Right-click the Apple device and choose “Update Driver Software…”
- Choose “Browse my computer for driver software” in the window that appears
- It will ask you for a location; you want to Browse to this folder (location is the same in 32 and 64 bit Windows):
32-bit and 64-bit: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
– Click Next
- It should find the driver for your device; let it install that driver
Once you complete these steps, reboot your computer. Once you reboot everything should work exactly as expected!

IPod is not displaying in iTunes or Windows; updater cannot initialize it

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