Ipod nano updated with latest software will not play or charge on ipod dock

My ipod nano generation 4 is updated with the latest software version 1.0.4
It was playing and charging fine on my ipod docking station until the update.
Now however the ipod is unresponsive on the dock. neither charging or playing. I have tried it charging on the cord and playing on my headphones no issues.
any thoughts?

Hi tj.coventry,
I'm sorry to hear you are having issues with your iPod nano. If it continues to be unresponsive, you may find the steps outlined in the following Troubleshooting Assistant helpful:
Apple - Support - iPod - iPod nano (4th generation) Troubleshooting
Cheers,
- Brenden

Similar Messages

Ipod nano 7th generation on mac will not sync or charge

Nano worked fine for about 6 months, now it will not charge or sync whether on the Mac or in an outlet. System does not recognize it, Reset it , rebooted system, disconnected other devices to avoid hardware conflict. Nothin. Seems like the pod itself is having problems. Plays and moves through the windows ok but running out of juice and can not connect to charge and sync. Any ideas?

Do one ore more of the following:
> Restart You Computer
> Uninstall & Reinstall iTunes
> Reset your Device (won't delete anything)
> Go to My Computer (Windows XP) OR Computer (Windows Vista & 7) and see if your computer reconizes your iPod.
How to reset iPod
iPod doesn't appear in iTunes
Device not recognized in iTunes for Windows
Archived - Mac OS X v10.6: iOS device not recognized in iTunes after restart
Hope these links help

My ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. I do?

please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?

Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

TS1398 how come my ipod wont update with an error saying not connected to internet when it is

how come my ipod wont update with an error saying not connected to the internet when it is?

Try disabling the computer's antivirus and firewall during the download and update.

My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe

CDs I burn from my itunes 10 on my macbook with snow lepard will not play in the regular cd player. How do I burn Cds that will pay in a reg old cd player?

CDs I burn from my itunes 10 on my macbook with snow lepard will not play in the regular cd player. How do I burn Cds that will pay in a reg old cd player?

When the computer was new, I had the same issue I have now. It was new and I could not burn to play on a reg cd player. Today, I can not burn to play on a reg cd player. Inbetween, I could not burn to play on a reg cd player. I keep giving up and then trying months later.
I have recently made the cds that play on the computer. I have also tried in the last month to make a dvd copy, it played. I have gone to people's homes and tried the cd's burned in my computer. They are not recognized. This last round I have only used the cd-r but have tried many others in the past. I am running out of money to keep buying different brands, kinds, etc. I figured it must be my lac of knowledge and am trying to get some new here.
Sincerely,
Paul

Using Lion, recent Movies with .mov extension will not play in Quicktime, but earlier ones taken with same camera (Kodak M530) will play fine.

Using Lion, recent Movies with .mov extension will not play in Quicktime, but earlier ones taken with same camera (Kodak M530) will play fine. I have got VLC which runs them fine but cannot get movies saved in iPhoto to play in VLC...and of course its a real bugger to copy moves from iPhoto to another folder; in fact if anyone can tell me how to do that I will accept defeat!

Hello Shad:
Have you downloaded and installed Flip4Mac?
http://www.microsoft.com/mac/otherproducts/otherproducts.aspx?pid=windowsmedia
Barry

HT1766 no sound from my speaker, headphones play normal, phone rings normal, alarm sound normal, re-installed software, will not play sound when music is played from speaker but speaker works for everything else....

No sound from my speaker iphone 4S, headphones play normal, phone rings normal, alarm sound normal, re-installed software, will not play sound when music is played from speaker but speaker works for everything else....(phone ring and alarm)... no notification sound for text messages......
I checked all settings..... good...
confused???
please advise,

it's a hardware issue read more about it here
https://discussions.apple.com/thread/1343532?start=315&tstart=0
more hits
https://www.google.dk/search?client=opera&q=4:3&sourceid=opera&ie=utf-8&oe=utf-8 &channel=suggest#client=opera&hs=UGk&channel=suggest&sclient=psy-ab&q=iphone+stu ck+in+headphone+mode&oq=iphone+stuc&gs_l=serp.3.3.0l4.412779.418971.0.420896.16. 9.2.5.5.0.86.545.9.9.0...0.0...1c.1.9.psy-ab.HHtp6aEcO5U&pbx=1&bav=on.2,or.r_cp. r_qf.&bvm=bv.45175338,d.bGE&fp=43d9a4347e8aaeda&biw=1535&bih=773

My daughters Ipod touch 2nd generation has been freezing today. We have updated, restored etc and will not play any music as in no sound coming from it. It is almost fully charged and played ok 2 days ago. Any suggestions?

My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?

So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.

I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told they will not play on my iPod Touch. I haven't had any problems before with movies. Any suggestions?

I have digital copies of Expendables 2 and The Bourne Legacy in my iTunes library. When I sync my iPod Touch, I'm told these movies will not play on my iPod Touch. I haven't had any trouble in the past with digital copies syncing to my iPod Touch. Any suggestions?

See:
iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
iTunes: Frequently asked questions about viewing and syncing videos
iTunes: Sync purchased HD videos to iPod or iOS device
Assuming yo have a 4G or later iPod. only those support HD

Digital copies of Hugo and Transformer's with iTunes extras will not play

The copys of Hugo and Transformer's that came with a digital copy, that I had to download from iTunes will not play. When I try to play them it says "This movie requires QuickTime, which is not supported by this version of iTunes."
I have the latest version of iTunes installed and all of my other digital copy movies work fine. I thought it might just be a corrupt download, so I deleted the Transformer's movie, and to my suprise, I can't redownload it! If I go into the finder and find the file in itunes and try to play Hugo, there, it opens up Quicktime and plays just fine.
Anyone with either of these movies please chime in. I haven't tried much to fix this, as I don't know what to do. Thanks!

I just found this thread because I had "The Big Lebowski" and "Harry Potter, Deathly Hallows Part 1" doing that to me.
Your solution worked.
Then after those were back in the library with their nice album art, I see that Hugo had gone to the "gray cube" and wouldn't play! The "Extras" interface would, but not the movie. So I did it to that movie. There were multiple movies in the list, the Extras and the Movie itself. When I went to add it back in, I just got the movie, not the Extras interface.
Has anyone else figured out how to get the Extras back?

I am having trouble with songs that will not play completely through.

I am having trouble with songs that will not finish playback. The songs play about 75% of the way and then stop mid-song. This is true for my PC and songs transferred to my iPod. I have redownloaded (and repaid) for one song to see if that helps, which it did. But that can become expensive as I am starting to find an increasing amount of songs that are haaving this problem.

Take it to a genius bar. It's probably something with the magnets.

TS3297 I downloaded songs that now will not play completely on my ipod

I downloaded songs that now will not play completely on my touch. There were no error messages, and I see them fine on my touch. They get to a certain point in the song and jump to the next song.

Do they play ok on your computer's iTunes ? If they do then try deleting them from your iPod and then re-sync them back to it.
If they also don't play on your computer's iTunes, then depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

HT3523 I have done all my updates & my quick time will not play this new project, what is the problem?

My computer is updated but my quick time will not play a mov. file that i exported from final cut on a different Mac , what is the problem?

Final Cut adds some codecs that are not part of normal OS X. If your movie uses one of these codecs it won't play on a system that does not have Final Cut.
Adding these codecs may help:
<http://support.apple.com/kb/dl1396>
If not, ask in one of the Final Cut forums:
<https://discussions.apple.com/community/professional_applications>

Ipod nano updated with latest software will not play or charge on ipod dock

Similar Messages

Maybe you are looking for