Issue with opening PDF files from the web Acrobat 8.1.4

Hello everyone
I just found out about this problem today, and it manifests in such a manner that when you try to open a PDF document on the web, it hangs for a while, and then the standard message about Adobe Acrobat not being able to open the document comes up, and after you OK away that you get the message that the program shuts down.
If I download the PDF itself and open it locally it works. Is there any known issue with updates recently that creates this problem?
The system is running on Windows 7 32-bits, and Adobe Acrobat is a part of the CS3 Master Collection.
Greetings from Alexander

Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
Might have been damaged is pretty cut and dried in its meaning and interpretation.
There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

Similar Messages

  • Cannot open pdf files from the web

    I have downloaded Adobe REader 10.0.1 twice and restarted my Mac.  Operating syste, Mac OS X 10.6.6.  I cannot open files from the web, but there is no problem with opening previously save files.  Thanks for any suggestions.

    un-installed old version and installed new version of READER and all functions have returned

  • Issue with opening pdf file from web browser

    I have Acrobat Pro ver 6 and Adobe Reader 9.1 on a computer.  when my user tries to open up a pdf from the web he is getting the following error message:
    "The Adobe Acrobat/Reader that is running can not be used to view PDF files in a WEb Browser.  Adbe Acrobat/Reader version 8 or 9 is required.  Please exit and try again."
    What also happens is that Acrobat Pro ver 6 opens up and nothing is there.
    I am not sure why he is getting that message since Reader 9.1 is installed.
    Can any one shed some light on this for me.
    This user needs to have Acrobat and Reader on his system.  I understand that there are issues with having both.
    Also he has it set up so that any PDF is opening using the Reader 9.1.
    Thanks,

    Your PC's default reader configuration for embedded PDFs has become confused, due to multiple Adobe PDF document solutions installed on one PC.
    Solution 1:
    Go to Start > Run
    Type regedit and click OK.
    Browse to the following key: HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    Make sure that the correct Default data value is set for the path where Adobe Reader or Acrobat are installed.
    The default installation values are:
    "C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe"
    or
    "C:\Program Files\adobe\acrobat 6.0\acrobat\Acrobat.exe" (not sure about this path.  Check on your PC to be sure)
    depending on whether Adobe Reader or Adobe Acrobat is installed.
    Solution 2:
    Configure the browser to use Acrobat or Adobe Reader as a helper application.
    If you are using Firefox to browse the web, you can change this setting in Firefox by going to:
    Tools > Options
    Click on the "Applications" Tab.
    The first item in the list should be "Adobe Acrobat Document".  Under the Action list, click the drop down arrow and select the application you want to read PDFs within the web browser.  Click OK, and you should be done.
    If you're using Internet Explorer to view PDFs, try the below steps.
    After you configure Acrobat or Adobe Reader as a helper application, the browser starts the helper application in a separate window and displays PDF files within that window. Acrobat and Adobe Reader both include a preference that lets you specify Acrobat or Adobe Reader as the helper application.
    To configure Acrobat or Adobe Reader as a helper application:
    Start Acrobat or Adobe Reader.
    Choose Edit > Preferences.
    Select Internet on the left.
    Deselect Display PDF In Browser Using [Acrobat application], and then click OK.
    Quit Acrobat or Adobe Reader.
    The next time you select a link to a PDF file in the browser, a dialog box asks what you would like to do with the file. If you select Open It, the browser opens the PDF file in Acrobat or Adobe Reader (the helper application); if you select Save It To Disk, the browser saves the PDF file to your hard drive.

  • How can i open pdf files from the web without saving them

    Windows 7
    Firefox 5
    Adobe Reader 9
    when i want to see a web based pdf file i have to save it before opening it instead of it just opening in a pdf window.

    You can't.
    Those PDFs are only accessible on the Mac.
    They can not even be accessed by iOS.

  • Adobe 8 - Unexpected Corrupt or incorrect file type warning when viewing a PDF file from the Web

    Hi,
    On downloading a PDF file from my web site using Adobe 8 on the client machine I expect the file to open automatically however I receive encounter the "File Download" dialog. It has the following warning message: "The file you are downloading cannot be opened by the default program. It is either corrupted or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download."
    This issue did not occur within previously tested versions of Adobe Reader (e.g. Version 5.1).
    On investigating the issue I discovered the factor that results in Adobe 8 failing to open the file automatically is the Content-Type = "application/pdf; Charset=utf-8". However, if I intercept the response and alter the Content-Type to contain only "application/pdf;" the issue on Adobe 8 does not occur.
    I have even tested when the Content-Type contains an empty Charset (i.e. "application/pdf; Charset=") but this issue still occurs. In addition setting the Charset to other encodings (e.g. "ISO-LATIN-7", "iso-8859-1") the issue occurs.
    QUESTION(s):
    1. Why is it necessary for Adobe 8 when opening PDF files from the web to expect no Charset within the Content-Type?
    2. If this was not an issue within previous versions of Adobe surly this is a bug?
    Since I cannot ensure that the Response's Content-Type does not contain a Charset at all please can someone suggest either a work-around or more importantly a solution to the issue?
    Please Note:-
    1. Within Adobe, Edit -> Preferences -> Internet option it's compulsory for our users to have "Display PDF in browser" ticked!
    2. We cannot prevent a Charset from being present within the Content-Type of the response sent to the client, hence this issue.
    Many Thanks in advance,
    Martin.

    Bill,
    This is exactly the same behavior I observed when I rendered a PDF stored in a database through a .NET page. If I chose to save it, it would open fine after the save, but if I chose to open it in the browser without saving it, I would get the error.
    The problem was not with the PDF or Acrobat. It was with the way I was delivering the PDF. Putting the following code before my binarywrite fixed the issue completely:
    Response.ClearHeaders()
    Response.ClearContent()
    Response.ContentType = "application/octet-stream"
    Response.AddHeader("content-disposition", "attachment; filename=" + saveFilename)
    where saveFileName is the name you want to give the PDF.
    You can use 'inline' instead of 'attachment' above if you just want the PDF to open (no option to save first). You can also use 'pdf' instead of 'octet-stream' (not sure the difference).
    The trouble seems to be that .NET puts some info in the header and/or content by default prior to anything your code says to write. If you don't clear this, IE has an issue with it. Other browsers seem to ignore it.
    Bottomline is that this is an issue the website programmer needs to fix and is not something the user can fix by changing some setting(s).
    I hope this helps.

  • Lately pdf files from the Web do not display properly; what is wrong and how can I fix it so I don't have to use IE?

    I am a professor and frequently need to open pdfs of academic journal articles from electronic databases. Within the last two or three weeks, when I try to do this using Firefox, only the first page of the pdf displays and the rest are blank. In addition, a bar appears across the top with the message "This pdf file may not display properly." So I have had to switch to Internet Explorer to open the files and do my research. What is going on and how can I fix it so I can open pdf files from the Web in Firefox and have them display properly?

    My question is simple - why would you put an application in production that has a lot of bugs? To replace a good and steady Adobe product? My customers will believe that I put a pathetic fallible form online. They are not sophisticated on computers so I just tell them to use IE. Ugh
    I must agree with pgwebgirl!

  • Bug:Downloading pdf file from the web,file name in dialog box populates with incorrect file name

    Hi Gurus
    When downloading any pdf file from the web using adobe Reader X the file name dialog box populates with incorrect file name
    compared to the saved file name of the document downloaded.
    Clarity
    1. Download any pdf file from the web
    2. Click File, Save as note the populated File Name
    3. Compare the populated file name with the saved file name of the documant yuo are downloading.
    4. The file Name is incorrect...
    Is there any work around on this issue?Can someone please help?..
    OS:Windows7
    Reader: Adobe Reader X
    I've tried a couple of other versions and still get the same results...

    Are you downloading the file (right-click, save link as), or just opening it by clicking it?
    If the latter, then what happens is the file is loaded to the temporary internet files folder by IE and assigned a temporary name, which is then used when you're trying to save it.
    You can test this out by going to File - Document Properties before trying to save and looking at the file's location.

  • ? Some pdf files from the web will not open, some will.

    Some pdf files from the web will not open, some will. I am using Adobe Reader 10.0.1 on an 8-year old puter I have just upgraded to 2G of RAM. It worked fine before with 256K. When a file won't open I get error message "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (103:103). Have uninstalled and reinstalled all Adobe products several times. Ideas?

    Good luck with that. Adobe10.0.1 is a bug infested BAD program. Look at the posts relating to this issue for the last 3 days. Many, many problems. Support is no help.

  • Issue with opening .PDF files after recalling from Symantec Enterprise Vault

    Good Morning,
    I am having issues with opening PDF files that have been recalled from Symantec Enterprise Vault and some of the files are anywhere from 3-4 years old.  Some files open, while others return the error: Adobe Reader could not open filename.pdf because it is not a supported file type or might have been damaged.  It is inconsistent as to which files it occurs with.  I am not ready to believe that I have that many corrupt files out there.  I am opening them on a Windows 7 Enterprise SP1 x64 desktop. Adobe 10.1.7. I have already configured the registry setting for bValidateBytesBeforeHeader that I found in another article to no avail.
    The files are on a network share, but I also tried copying them to my local desktop and still received the error.
    I have seen other posts regarding this error, but do not see a definitive solution and am hoping that in recent days someone has come up with a solution.
    Thank You
    Brian Dougherty

    Not supported file type can (but not always) mean the PDF was created with an old enough version of Acrobat, that it isn't comaptible with reader X or XI.
    Might have been damaged is pretty cut and dried in its meaning and interpretation.
    There's a known issue with Mac OS and Safari Browser "breaking" PDFs as they download, but it's not so common for Windows. Since these are files you already had, it would be even less applicable.
    You can try downloading an older version of Reader to check if it's a compatibility issue, but you'd have to uninstall the latest to do it and it'd be a lot of bother if they still don't open. It would also mean they are "broken" and cannot be repaired, that I know of.

  • I am not able to open pdf files from any web through Firefox. Internet explorer opens those pdf files

    I am not able to open pdf files from any web when I use FireFox.
    I am able to open pdf files when I use internet explorer.

    For the settings to check, see the [[opening PDF files within Firefox]] article.

  • HT1338 I have a problem with opening downloaded files from the internet; zip types. Can you tell me an app to open these types of formats of files?

    I have a problem with opening downloaded files from the internet; zip types. Can you tell me an app to open these types of formats of files?

    It should unzip if you double-cick.
    What are you seeing happen when you do that?
    Select a .zip file in the Finder and Get Info (cmd-i). What is set for it to Open With. It should be Archive Utility.

  • Can't read pdf-files from the web

    Some pdf-files from the web (using Safari 6) is not readable on my iMac, OSX 10.7.4.
    I get a lot of
    instaed of text.
    Why?
    /Karin

    It happens even to me (iMac late 2006, OS X 10.6.8, Safari 5.1.7(6534.57.2)), but instead of ??? I get black screens. Here some links to several PDF files:
    http://www.heathrowairport.com/static/Heathrow/Languages/Downloads/italian-secur ity-guide.pdf
    http://www.crs.lombardia.it/ds/ccurl/487/15/2008_10_15_Manuale_di_installazione_ e_configurazione_del_CRS_Kit_per_Mac_V1.0.pdf
    http://tda.panasonic-europe-service.com/docs/2z508fef28z3z36c0fz6974z706466z23zc 6217222fafecd42377558ba5cd29331bfd3c26a/tsn2/data/EU/TXP42ST50E/OI/890961/TQB0E2 271C.pdf
    http://www.trenitalia.com/cms-file/allegati/trenitalia/treni/Frecciargento_sched atecnica.pdf
    Luciano

  • Issue with opening PDF file link from Safari

    Hi Everyone,
    I got a problem with opening PDF file link from Safari 4.04. Instead of getting a normal pdf content, it shows some weird characters. Not sure it is something wrong with Adobe Reader Plugin or Safari?
    I have uploaded a screenshot of the issue in the adobe forum (http://forums.adobe.com/thread/531870). Please help!
    Many Thanks,
    John

    There's nothing wrong, except the fact that you have Adobe Reader installed. You don't need it, so get rid of it; it will only cause problems with Safari. What you're seeing is the contents of the PDF file, rather than having it displayed.
    If you want to download a PDF file, you can either Control-click on the link and choose "Download Linked File As…", or you can Option-click on the link for the file and it will be downloaded to your Download folder (usually your Desktop).
    If you want to view a PDF file in Safari, you don't need Adobe Reader; Safari is perfectly capable of doing this by itself and has been for years. Adobe Reader will only get in the way and slow everything down.

  • Opening PDF files on the web with IPad

    Hi everyone
    I am having difficulty opening some (but not all) pdf files on the web with my IPad. When I click on the icon it comes up with approx half of the first page of the document, but nothing else. It also does not provide an "open in" bar. Any thoughts on what is going on here?
    With thanks, Mike.

    Thank you for following up. We often have people reporting similar problems and I suggest they follow up with the website owner but I rarely hear back from the original poster so I'm never sure that this is indeed the problem. Ironically, serving a document for mobile is almost easier than serving it to a desktop browser because there are no plugins to get in the way. That said, a lot of website owners have gone through pains to do plugin detection and user authentication and authorization and mobile represents another case that they would need to handle on top of what they already do.

  • Why does Acrobat suddenly not work on my Mac (won't open pdf files from a web page), yet I can open them from my iPhone? Everything worked fine yesteray.

    Hello:
    I have a Mac running OS 10.8.5 and I use Acrobat Pro and Acrobat Reader. Today for some reason, any time I try and access a pdf file from a web page, it won't open. I get a blank window. PDF files already on my computer open fine and I can create PDF files from Word docs, but I can't download or view any pdf file from any web page. Strangely, PDF files on web pages open just fine on my iPhone.
    I checked that both my copy of Acrobat Pro and Acrobat Reader are up-to-date. They are.
    I checked that my copy of Firefox is up-to-date. It is. And nothing changed with Firefox within the last 24 hours.
    I am a humble computer end-user. I am baffled as to why this would suddenly not work. I have not changed any settings, etc. Any help or suggestions would be greatly appreciated.

    Thank you.
    I checked your instructions you sent and as far as I can tell all of my settings, etc for Firefox (plugin updates and preferences) are correct but I am having the same problem.
    However, everything works in Safari. I don't have time to attempt to diagnose why Firefox no longer works. I will just switch to Safari.
    Many thanks.
    Charles
    Charles Deister
    (503) 949-5762
    [email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
            PO Box 5032
         Salem, OR 97304
    http://www.pilotstrat.com<http://www.pilotstrat.com/>
    This transmission (including any attachments) may contain confidential information, privileged material, or constitute non-public information. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful.

Maybe you are looking for

  • How can I get a variant's string data?

    Greetings! When I view a variant indicator, I see a (generally) human-readable block of text.  This makes sense to me, since, as I understand it, a variant is, internally, a kind of flattened string.  My question is:  is there a way that I can get th

  • Display error message in BADI...

    Hello Experts, How do we throw an error message inside a BADI method? I am currently using BADI MRM_INVOICE_UPDATE but when I check there are no exceptions or events to use or the message function like the one found in ME_PROCESS_PO_CUST. Please tell

  • TS1410 iPod classic suddenly not recognized by iTunes

    My 30Gb Ipod suddenly is no longer recognized in iTunes on my MacBook Pro. And all the music on it appears to have been wiped clean. However when I plug it into a PC, the device is recognized as a portable hard drive that it wants to reformat. And iT

  • Excise,cst,vat calculation

    Hi!, Can any one send me the material regarding procedure /rules/regulations of our government  for excise,cenvat availament, sales taxes,cst,vat in different scenarios... I am new to taxes... [email protected] or [email protected] thanks in advance.

  • Change Input Text backgroud color

    Hi all, Is it possible change the background color of an Input Textbox at runtime? Something like link the backgroud color to a spreadsheet cell. Thanks, Marcelo Camarate