ITunes Store Button Grayed out in PC Preference

Question

I have a new Macbook Pro. After all the files were migrated over, everything seemed fine with one exception:
I cannot access the iTunes Store.
When I go into preferences (in iTunes) and click on the store tab, it says that the iTunes Store is disabled in Parental preferences.
When I click on the Parental Control tab, the Disable/iTunes Store button is clicked on, but grayed out so I cannot click the disable button off to enable it.
I thought that there would be some sort of setting in System Preferences, but when I go to Parental Control settings there and click the unlock button, enter my password there are no parental controls listed.
And, my user account is set to allow user to admin computer.
I've already tried creating a new user account, but that didn't work either.
Anyone out there have a suggestion?

Answer 1

Just go to the main hard drive on your computer (mine is simply called, "Macintosh HD").
Do not go into the user folder, rather go into the "Library" folder on the main HD.
Inside that Library folder there is a folder called, "Managed Preferences."
When I said "...preferences in the main library folder," I was differentiating that from the preferences folder in your user folder. The user folder is not where you need to be.
It sounds like your problem may be different from mine though. I did not have a problem with connecting to the internet, just getting the iTunes store up. It sounds like you may be having an issue with the network preferences, or your actual internet connection.
Are you getting email?
I also should add here while I'm at it, that this problem is quite persistent. Every time I reboot my Mac, I have to clean out the iTunes preferences in that managed prefs folder, inputting my admin password each time. A good friend of mine that is in IT is still trying to figure that one out, but at least I have a work-around in the meantime.