ITunesU is S L O W

Our iTunesU instance is extremely slow. It's getting to the point where I'm embarassed to demo it. I was showing some of our university staff how to use it, and it took upwards of 10-20 seconds for some admin tasks (ex. updating permissions, adding courses) to complete. Sometimes it's not that bad, but judging from the "Showtime" debacle when iTunesU's went down due to ITMS downtime, I wonder if in general we're at the mercy of ITMS issues.
Is this the experience you're all having? If so, Duncan, please throw some more Xserves in iTunesU's direction.. I bet you get a sweet discount on them..

ours has been fine, never had any problems with any slowness. the only irritating "slowness" we've experienced is in uploading content. but the iTunes U interface itself has always worked brilliantly for us.
maybe there are issues with the internet connection you are on?

Similar Messages

  • Downloads from itunesU where viewed, played and saved?

    downloads from itunesU where viewed , played and saved?

    lse123 wrote:
    downloads from itunesU where viewed , played and saved?
    Look to see where they are stored in iTunes. Most are downloaded and stored in iTunes U under library. Those should be shown in iTunes U which is a part of the iPod app on the iPad. I have had a couple that had bad data in the metadata and were classified as Movies and placed in Movies. I selected those and right clicked (control click if no mouse with right click) on those, selected Get Info, selected Options, and changed Media Kind to itunes U. They were moved to the iTunes U section by iTunes.

  • "File Not Found" when addCourse through iTunesU web service.

    I have problem to add Course to my institute's iTunesU site through Web Service.
    I was able to get the xml doc back through showTree operation and here is part of it:
    <Site>
    <Name>my institute's name</Name>
    <Handle>123</Handle>
    <AggregateFileSize>63057465318</AggregateFileSize>
    <Section> <Name>Your Classes</Name>
    <Handle>456</Handle>
    <AggregateFileSize>57423912007</AggregateFileSize>
    <Course>
    <Name>course 1</Name>
    <Handle>111</Handle>
    </Course>
    </Section>
    <Section>
    I was able to get the uploadURL back too. The URL to get the uploadURL request:
    https://deimos.apple.com/WebObjects/Core.woa/API/GetUploadURL/myInstitute.edu.45 6?type=XMLControlFile
    The uploadURL I got back looks like:
    https://deimos2.apple.com/WebObjects/Files.woa/Upload/myInstitute.edu.456/X_1371095208_1a.43c06fa3.467dc4f2/%5Banonymous1371095208%5D/0046e71254900a071aa9241221a469d98ff1ef6fa973544c45ef9 5260dac6c64f05b10aefc
    But when I use the uploadURL above and post the addCourse.xml:
    <ITunesUDocument>
    <AddCourse>
    <ParentHandle>456</ParentHandle>
    <Course>
    <Name>Jing Test iTunesU Web service Course</Name>
    <ShortName>Jing Test</ShortName>
    </Course>
    </AddCourse>
    </ITunesUDocument>
    The response I got
    <error>File Not Found</error> File Not Found
    I used myInstitute.edu.456 to get the uploadURL and set it to ParentHandle on addCourse.xml since 456 is the section handler in whoch I want to add the course.
    I tried to remove 456 from the myInstitute.edu to get the uploadURL and then use it to add course, got the same error.
    Is there something wrong with the URL I used to get the uploadURL?
    here is the code and the values pass to the methodI used to send addCourse request:
    url = uploadURl on above
    name="file"
    fileName="file.xml";
    data=addCourse xml on above
    contentType="text/xml"
    public String invokeAction(String url,
    String name,
    String fileName,
    String data,
    String contentType) throws MessagingException {
    // Send a request to iTunes U and record the response.
    StringBuffer response = null;
    System.out.println("xml doc: ---" + data);
    try {
    // Verify that the communication will be over SSL.
    if (!url.startsWith("https")) {
    throw new MalformedURLException("ITunesUFilePOST.invokeAction(): URL \""
    + url + "\" does not use HTTPS.");
    // Build the multipart data.
    MimeMultipart multipart = new MimeMultipart();
    MultipartFormBuilder.addMultipartFormBody(multipart,
    name,
    fileName,
    data,
    contentType);
    // Create a connection to the requested iTunes U URL.
    HttpURLConnection connection =
    (HttpURLConnection) new URL(url).openConnection();
    connection.setUseCaches(false);
    connection.setDoOutput(true);
    connection.setRequestMethod("POST");
    connection.setRequestProperty("Content-Type",
    "multipart/form-data; boundary="
    + MultipartFormBuilder.getMultipartBoundary(multipart));
    String multipartData = MultipartFormBuilder.getMultipartData(multipart);
    // Send the multipart data to iTunes U.
    connection.connect();
    OutputStream output = connection.getOutputStream();
    output.write(multipartData.getBytes("UTF-8"));
    output.flush();
    output.close();
    // Read iTunes U's response.
    response = new StringBuffer();
    InputStream input = connection.getInputStream();
    Reader reader = new InputStreamReader(input, "UTF-8");
    reader = new BufferedReader(reader);
    char[] buffer = new char[16 * 1024];
    for (int n = 0; n >= 0;) {
    n = reader.read(buffer, 0, buffer.length);
    if (n > 0) response.append(buffer, 0, n);
    // Clean up.
    input.close();
    connection.disconnect();
    } catch (UnsupportedEncodingException e) {
    // ITunes U requires UTF-8 and ASCII encoding support.
    throw new java.lang.AssertionError("ITunesUFilePOST.invokeAction(): UTF-8 encoding not supported!");
    } catch (IOException e) {
    // Report communication problems.
    throw new java.lang.AssertionError("ITunesUFilePOST.invokeAction(): I/O Exception " + e);
    // Return the response received from iTunes U.
    System.out.println("response from ITunesUFilePOST: " + response.toString());
    return response.toString();
    }

    I'm having a similar "File Not Found" error, but it's happening for any API request other than GetUploadURL. I'm sending a POST request to the GetUploadURL, and that part is working correctly, as I get a URL such as the following:
    https://deimos2.apple.com/WebObjects/Files.woa/Upload/wvu.edu/X_1372071795_4d9433be.4c3fdd3d.4c3fdd3e/%22Chris%20Scharf%22%20%3Ccbscharf%40mail.wvu.edu%3E%20%28cbscharf%29%20%5B3258 7%5D/0046eaaaf078cf5d6b60f18926106a50a5050cf8f9c91a7608074e6d2949a8759017969ece
    Then, I've tried using curl (within 90 seconds) to submit a simple XML document containing a ShowTree request:
    <?xml version="1.0" encoding="UTF-8"?>
    <ITunesUDocument>
    <ShowTree>
    <KeyGroup>most</KeyGroup>
    </ShowTree>
    </ITunesUDocument>
    The command executed is "curl -F file=test.xml URL" (where URL is the URL retrieved from GetUploadURL. But I simply get "<error>File Not Found</error>"
    I'm correctly sending credentials, since I'm getting upload URLs. And it's not an issue with the XML document, since it's not even getting to the server.

  • Is it possible to switch from the preinstalled iTunesU to the original iTunes on an iPad. If it is can someone explain how to do it?

    Is it possible to switch from the preinstalled iTunesU on my iPad to the original iTunes. If it is can someone tell me how, and is this something that commonly happens?

    I'm not sure what you are asking.  There is no "preinstalled iTunesU" on an iPad.  The iTunes app is a portal to the iTunes Store. Use the icons at the bottom of the page to switch to different sections of the store.  Use the Music app or the Videos app to access iTunes media you have synced to the iPad.
    To learn more, refer to the iPad iOS5 User Guide

  • Can I sync podcasts and ITunesU. from one computer to another that both have the same acount.

    Can I sync podcasts and ITunesU. from one computer to another that both have the same account.

    No.  Time Machine won't get your boot camp partition back.  There are excellent utilities that move entire hard drive contents among hard drives such as SuperDuper! and CCC, but as far as I know they don't work with boot camp partition.  My suggestion: reinstall Mac OSX on your new Mac (you don't want to hold Option key to start it everytime anyway), partition it with boot camp exactly (or similarly) as you did to your previous Mac (install the same operating system, which should be one of the Microsoft Windows I assume).  Use Migration Assistant as kaz-k suggested to move all the stuff on the Mac partition of your previous Mac.  Reboot both your Macs from the boot camp partition - I assume they are all on Windows platform.  Now you have two computers on Windows platform.  Use Norton Ghost or similar tools to migrate all the stuff from your old machine to your new machine.  Hope this helps.  Backup all your data before such operation.  Good luck.

  • My itunesu says I have downloaded the lectures, but the files are not on my computer, how do I "get" them again

    Hi there. I was downloading lectures from iTunesU. The status shows them as downloaded, however two lectures in the series are not on my computer/iPad. How do I "get" them again?

    The downloaded content should be in the iTunes U section of your music app. To navigate to iTunes U content launch the music app, click more and look for iTunes U on the resource list.
    Additional resources
    http://www.apple.com/education/itunes-u/includes/overlay_introduction.html#overl ay-introduction
    -Regards

  • How can i change the itunesu site name?

    Hi,
    recently our dean asked us to change the itunesu site name in the lists from UNIPD to UNIPD - Università degli Studi di Padova.
    We have used the old site admin to do that because the web admin has not this feature available. Nothing changed... what is the solution?

    You can request a site name change via [email protected]
    -Thanks

  • Itunes stops working and closes when I try to use ibooks or itunesu.  I am using windows 7 64-bit.  This started when I upgraded to itunes 11.1.1.

    ITunes stops working when I use ibooks or itunesu.  I have just upgraded to itunes 11.1.1.  I use windows 7 64 bit.

    Hi jsi3918,
    Thanks for visiting Apple Support Communities.
    If iTunes is quitting unexpectedly, see this article for troubleshooting steps that can help:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    Jeremy

  • ItunesU podcasts won't sync to ipod

    Hi,
    I've tried to follow the instructions about how to sync podcasts from itunesU to your ipod. It says to select your device when it appears then click on the itunesU button and select the podcasts you want to sync and click "apaly". Well if I'm selecting the device then when I select the itunesU folder I have deselected the device. More to the point, there is no "apply" feature appearing. What am I doing wrong? Shouldn't it automatically sync the same way music does?

    I think you may have misunderstood the instruction.
    Connect the iPod to iTunes and then select the device (which will appear on the left hand side). You should now see the Summary screen which shows (among other things) an icon for the iPod with detail about it, along with a capacity bar at the bottom of the screen.
    Look at the top of the screen (not the left hand side) and you will see *Summary, Music, Movies, TV programmes, Podcasts, iTunes U, Books, Photos, Info.* Select *iTunes U* from that list. On this "pane" or tab, you will see *Sync iTunes U* and some options listed beneath that. Make sure the *Sync iTunes U* has a tick in the box and that you have chosen the options suitable for you from the list below it. (If you choose *Automatically include/all/items of/all collections* that will put all the iTunes U on the iPod.) Once you make any changes to these options, there should be either an Apply button and a Revert button, or a Sync button at the bottom right of the screen. (It depends on what changes you have made!) Make sure you click on the Apply or Sync button in order for your choice to be implemented.
    To actually find the iTunes U episodes on your iPod depends on which iPod you have! I'm not joking! I only know about the iPod Classic and the iPod Touch (therefore the iPhone as well), so if you have any other model, I suggest you use the search facility on the iPod to find the episodes.
    On the _iPod Touch:_ they're hiddden under the Music menu. So navigate to *Music/More/iTunes U.*
    On the _iPod Classic:_ for some reason, I can only find iTunes U programmes in the Playlists menu. The Playlists menu can be removed from the *Main Menu* and the *Music Menu,* but I will assume (unless you tell me otherwise) that you can see the Playlists menu on the *Main & Music* menus. So navigate to *Playlists/iTunes U* and you should see the episodes.
    Actually - on the iPod Classic you will notice the iTunes U epsiodes appear under both Artist and the Songs menus - a bit weird I think. However, iTunes U programmes (like Podcasts) are set by default to *skip when shuffling,* so if you want to play music on shuffle, don't worry because the iTunes U programmes will not play.
    Has that helped?
    Phil

  • Can't Sync iTunesU on iPad

    I've downloaded a course using the iTunesU app on my iPad and can see the content on the iPad. I've plugged the iPad in to iTunes on Windows and want to sync the content, but I can't get anything to appear in iTunes.
    I have an iTunesU folder in iTunes but it's empty. When I click on the iPad and select the iTunesU folder, I can see that it has 23 items in it (which is right - it's the number of items in the course). However, when I sync nothing appears on the PC. I haver ticked the option to sync, so I would have expected everything to appear.
    If I go in to the iPad settings and check out the usage, it tells me I have 16Gb in my Music folder, which I assume is the content of this course, but I can't see any way to get it off the iPad and on to the PC in iTunes. This also brings up the question of how I go about deleting the materials as I progress through the course!
    There is no " iTunesU" setting section in the 'settings' in the iPad.
    Does anyone know how to transfer the content? I've also tried transferring my purchases from the iPad and subscribiung to the course in iTunes on the PC.
    Steve

    The really fustrating part is, if I tick to sync iTunesU and select to include all items, then I see a count of 23 but can't see the categories and nothing syncs. If I select to sync anything else (unread etc) I get a count of 0 and get a blank list of categories.
    Why does something this simple have to be this hard???
    I have checked and I am signed in.

  • Where are itunesu downloads on my ipad?

    I've downloaded itunesU audio episodes onto my pc, but when I sync my ipad they don't seem to appear on my ipad. 
    I've found the itunesU option under "Music", and the "More" tab, but the itunesU episodes aren't there.  Does anyone know where they could be, or why they're not syncing?  Thank you!
    I tried downloading itunesU items using my ipad (rather than my computer), and those items do appear on my ipad Music app, under the itunesU option, and they are sync'd back onto my computer when i hook up my ipad.  But I can't sync itunesU items from pc to ipad!
    I can sync new music and podcasts from computer to ipad without any problem. The itunesU episodes on my pc also sync fine to my ipod.

    have found answer in itunes settings.

  • Best practices for start with itunesu

    Hi people, I from Barcelona Spain, We start deploy itunesU for our university. We have a públic and private site, the públic site work with públic site manager.
    I looking for the best way for vídeos and feeds, I try Podcast Producer 2, feeder and podcast maker.
    Podcast maker, is cool option but xml not have a “elements” for itunesU
    Feeder: is the best option, do a perfect xml for itunesu
    Podcast Producer 2, i don’t understand the diference rss feeds or atom feeds, the workflow do it a ipod version and apple tv version, in públic site manager I add rss feed and i can see a ipod version, appletv version or audio version, in atom feed only a ipod version, Why?
    I create a workflow with name of courses
    Podcast Producer no have “elements” for itunesu, (category, order, etc...)
    the name of author it’s the same of username in podcast Producer.
    Dou you need a edit xml file (UUIDNumber_offeed.cache) for add itunesu elements.
    Any poll of software for publish in itunesU?
    Sorry for my english
    Thaks a lot

    Hi people, I from Barcelona Spain, We start deploy itunesU for our university. We have a públic and private site, the públic site work with públic site manager.
    I looking for the best way for vídeos and feeds, I try Podcast Producer 2, feeder and podcast maker.
    Podcast maker, is cool option but xml not have a “elements” for itunesU
    Feeder: is the best option, do a perfect xml for itunesu
    Podcast Producer 2, i don’t understand the diference rss feeds or atom feeds, the workflow do it a ipod version and apple tv version, in públic site manager I add rss feed and i can see a ipod version, appletv version or audio version, in atom feed only a ipod version, Why?
    I create a workflow with name of courses
    Podcast Producer no have “elements” for itunesu, (category, order, etc...)
    the name of author it’s the same of username in podcast Producer.
    Dou you need a edit xml file (UUIDNumber_offeed.cache) for add itunesu elements.
    Any poll of software for publish in itunesU?
    Sorry for my english
    Thaks a lot

  • My feed won't upload to iTunesU, but works fine if I subscribe to it through iTunes!

    Hello all!
    here's the problem:
    I have made a link to an xml file that won't upload to iTunesU through the public site manager, and won't be validated on FeedValidator.org.  
    Feedvalidator gives the message: server returned timed out
    iTunesU Public Site Manager returns the message that it can't download the feed from the url.
    HOWEVER,
    - the url to the xml file works perfectly in all web browsers - it is recognized as a feed and a working link to the video comes up right away.
    - I uploaded the xml and video file to a different website(not on the University's server) and iTunesU and feedvalidator recognize it as valid, and the content appeared on our iTunesU page straight away.
    - I was able to successfully subscribe to the feed (on the University's server) and download the video file using iTunes on my computer.
    I am thinking it has something to do with the permissions on our University's server, but the system admin and I have reached a dead end as far as solutions
    I'm getting pretty frustrated figuring this out, can anybody help?!??!
    It is greatly appreciated!

    Your feed definitely validates, I’ve entered it by direct input on the w3cfeed validator and it’s fine - http://validator.w3.org/feed/#validate_by_input. That suggests it’s definitely a server configuration issue. Could the server be blocking ports required by the validator or iTunes? I presume the validator and iTunes both use http port 80, in which case, as the feed renders in a browser there shouldn't be a problem. Is the server definately available to external users/applications ie off campus?
    Could it be a character encoding issue? I have downloaded your feed and opened it in notepad++ and it tells me the character encoding is 'UTF8 without BOM'. Not sure if it makes any difference but I use 'UFT8' for our feeds. I think servers can change character encoding depending on how they're set up which might account for the discrepancy.
    This is not connected to your original question but you're not using the itunesu name space in the rss element at the top of your feed. As you're not using any itunesu specific elements in your feed I'm not sure if it's needed but just thought I'd mention it.
    <rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"xmlns:media="http://search.yahoo.com/mrss/" version="2.0"xmlns:atom="http://www.w3.org/2005/Atom" xmlns:itunesu="http://www.itunesu.com/feed">

  • ItunesU videos not playing in Itunes but play ok if you download to laptop's drive and run them from windows directory

    I'm having a problem playing some ItunesU videos, some play okay, some just show black screen and don't play, others show a still image but then doesn't play when trying to view them from itunes store. The audio files play with no issues.
    I am using windows 7.
    However, if I download the videos that don't play to the laptop's drive and run them from the windows directory they play okay. I don't want to have to download videos to see if they are something I'd like to watch.
    Just for reference, an example of a video that plays okay is by UC Berkeley Math 16A 001, Fall 2011. Another is Introduction to Robotics by MIT.
    An example that just shows blank screen is Stanford's Iphone & Ipad development, Fall 2011, both HD and SD versions.
    While an example of a video that just shows the initial image but doesn't play is Harvard's Statistics 110. If you adjust the time of the video, the video moves to that part of the video but only shows the image at that time, ex. at 13:02, but doesn't play.
    I've tried reinstalling quicktime first, then itunes. I've also tried putting directdraw in safe mode, but the problem videos still won't play.
    Could it be some setting, since it plays when the file is downloaded but won't play straight from itunes store online (ie. pressing the play button beside the video in the itunes list).
    Help pls.

    You might have more luck asking on a general Windows troubleshooting site, but my guess would be an invalid or old audio or CD driver (or firmware in the drive). You might try checking those to make sure you have the correct and most current drivers.

  • ITunesU cannot update atom feed

    Hi: Running Podcast Producer 2 in a Snow Leopard machine, and the Podcast Library is stored on the same computer. Without any changes, we are getting the bellow messages for all of ours atom feeds on iTunesU.
    Is anyone else experiencing the same problems.
    I can access the Podcast Producer library from a public computer and all content is there. For whatever reason, iTunesU don't seem to be able to update.
    Thanks,
    Dear iTunes U administrator, instructor, or course manager,
    Your 'CLASS OF 2014 FALL SEMESTER 2010' course in your umich.edu iTunes U site populates its track list automatically from an Atom feed, based on the podcast Atom feed URL and details you specified. iTunes U encountered the following error while trying to access the podcast Atom feed:
    iTunes U could not update the content because iTunes U could not download the specified feed (http://servername.x.x.x.x:8171/podcastproducer/atomfeeds/730B3E46-7282-4E53-A349-8897412A9535). Until the issue is resolved, iTunes U continues to display the last downloadable version of the content. Verify that the feed specified in the feed URL field and the resource are available, and then try again.
    To check your iTunes U podcast Atom feed URL and details, Atom Feed Settings located at Michigan > Schools and Colleges > Dental School > Dental Students > Class of 2014 > CLASS OF 2014 FALL SEMESTER 2010.
    Sincerely,
    The iTunes U Team

    We're getting this message as well, but it's from an RSS feed, not an atom feed. See below.
    As far as I know, this happens when iTunes U tries to refresh a feed, but encounters a timeout getting the new RSS/Atom XML document.
    I'd love to know if we can suppress these notices, if they are just a notification. Our faculty get these emails because we add their email when we register their RSS feed in iTunes U.
    Anyone have any ideas?
    Dear iTunes U administrator, instructor, or course manager,
    Your 'Swahili - Journals' course in your indiana-public iTunes U site populates its 'Feed' group track list automatically from an RSS feed, based on the podcast RSS feed URL and details you specified. iTunes U encountered the following error while trying to access the podcast RSS feed:
    iTunes U could not update the content because iTunes U could not download the specified feed (https://deimos.apple.com/WebObjects/Core.woa/Feed/indiana.edu.2945205213.0294520 5222/[email protected]/004b2663f4213d4e468bf00d735d7d0f628f10b8c80d118f7a5470ace 59f1f658821275071). Until the issue is resolved, iTunes U continues to display the last downloadable version of the content. Verify that the feed specified in the feed URL field and the resource are available, and then try again.
    To check your iTunes U podcast RSS feed URL and details, edit your Course page group located at Indiana University > CATEGORIES > Education > Education > Swahili - Journals > Feed.
    Sincerely,
    The iTunes U Team

  • ITunesU pages do not display correctly, theme colors are missing ?

    Our iTunesU pages do not display correctly, theme colors are missing ?

    Having the same problem with our iTunes U page.

Maybe you are looking for