JDBC receiver error No response available

Hi All,
I am getting below error in Proxy to JDBC synchronous scenario. This interface is to select the records based on between two dates. when number of records comes above 20000, it is failing with below error in sxmb_moni. i am getting this error in QA system.
With same number of records, it works fine in Development system.
please share your thoughts to overcome this issue.
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- <!--
Inbound Message
-->
- <SAP:Error SOAP:mustUnderstand="1" xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/">
<SAP:Category>XIAdapterFramework</SAP:Category>
<SAP:Code area="MESSAGE">GENERAL</SAP:Code>
<SAP:P1 />
<SAP:P2 />
<SAP:P3 />
<SAP:P4 />
<SAP:AdditionalText>com.sap.engine.interfaces.messaging.api.exception.MessagingException: No response available.</SAP:AdditionalText>
<SAP:Stack />
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
Regards,
Muni

Hi Inaki,
i check the channel logs. getting below error.
Delivery of the message to the application using connection JDBC_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessageExpiredException: Sync application request expired.. Setting message to status failed
I tried using syncTimeout in the channel. set the value 300000. no luck.
PI dev and QA systems are connected to QA DB.
in the development it takes less than 3 mins to fetch the records. that is why it is successful.
But in the QA , it is taking more than 3 mins. so getting error-ed out. Not sure why syncTimeout  setting is not having any impact.
Regards,
Muni.

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